Find out what our customers are saying
Our reviews are independently collected and verified by reviews.io. Read what our customers have to say about their experiences with i4me.
Mr David M
Anonymous
"insurance premium paid is competitive. Renewing was quick and easy."
Mrs Laura S
"I started looking for alternative Holiday Home insurance when our 'bricks and mortar' broker couldn't find anything less than double our previous year's premium. I found i4me on a google search and it was possibly the simplest, most efficient process I've ever encountered. Everything was clearly explained, a range of offers, and the variations presented, all easy to understand. I could choose the best for us, and was all checked out with new coverage in a matter of minutes. Thank you i4me!"
Mr Alex S
"Excellent assistance provided and an excellent price."
Mr Richard C
"I am very impressed with the service provided.Customer service is second to none.Offer excellent prices. Quick responses to any query I have made. A superb company."
Anonymous
"Good prices and very responsive to questions . Prompt timing for renewal and thorough, clear documentation. I would recommend i4me. "
Anonymous
"Very efficient service, excellent online access & telephone contact"
Mrs Janice R
"Excellent service, spoke to somebody direct no punching in number after number to get through. Everyone we spoke to had excellent knowledge of insurance, can't fault great service "
Mrs Mary S
"The i4me team were very helpful in resolving my concerns regarding the level of buildings cover I needed for my holiday cottage."
Anonymous
"I was impressed with 14m from the very start ... someone answered the phone immediately. i.e. no holding and no lengthy message to listen to! Great service, thank you."
Miss Sarah C
"Friendly, helpful staff. Good experience so far ..."
Mr Mark U
"Excellent advice and guidance which resulted in better cover at a lower premium."
Mr Mike C
"Painless interaction and excellent value!"
Mr Peter M
"Promptly dealt with my enquiry for holiday home insurance and took the trouble to follow up their quotation with a very polite telephone call. They weren't 'pushy' at all and were happy when I asked for time to consider. When I called to check a few details and request a change this was undertaken quickly. I was very pleased to place the business with them for their Policy coverage, price and service."
Mr Joseph M
"Very easy to deal with and extremely efficient at getting paperwork emailed to me. Would recommend "
Mrs Elizabeth C
"Excellent service, very helpful advisors (Lee, Neil, Daniel ...) - who take their time explaining things clearly. I have just renewed my annual policy (my 2nd year), and see no reason why I should go elsewhere All my thanks to the team !"
Mrs Dee F
"Excellent service, great price and just the right cover we needed."
Anonymous
"Very good and efficient service. All documents available to download and variety of ways to make payment. Extremely competitive price - thank you. Will recommend."
Mr John G
"Easy renewal, no issues"
Anonymous
"Excellent service-all my queries were promptly answered and the policy was easily put in place on line at a premium 25% less than other quotes I had received."
Mr William H
"A very good company, who are easy to contact and respond quickly. They offer competitive insurance premiums. If it wasn't for the fact my renewal premium increases at a rate significantly above inflation each year (despite never having claimed) I would have given 5 stars. "
Mrs Melinda D
"Very happy with the attention and telephone conversations relating to renewing my home insurance as an Airbnb host. Thank you. "
Mr John W
"Fantastic personal service. Effective efficient friendly. And a good competitive premium price!! I would definitely recommend this company to anyone "
Mr Ian C
"I needed a new insurer since my previous one had stopped doing holiday home insurance. i4me were very helpful, dealt with things quickly, and were a very reasonable price."
Mr Barrie C
"Very clear, straightforward transaction. Not pushy."
Anonymous
"Very attentive and easy to deal with"
Ms Julie G
"Put up price in the beginning but reduced in back when we said we had found a better deal elsewhere "
Mr David H
"Excellent customer care. Relaxed and tailored to our needs. Would definately recommend and use again.."
Anonymous
"Really good to work with, efficient and competitive quotes. Fortunately not had a claim so not able to provide review on this side of the insurance."
Mr John C
"i4me have been brilliant. Unfortuantely we had a fire at out property in April 2018 and we have had truly terrible issues with the Claim...finally settle just last week, over a year since the incident. i4me were NOT to blame for these perpetual problems, it was the loss adjusters, claims handlers and Underwriters (Davies Group, Direct Group and PENN) ...all of them awful to the extreme. Each time we contacted i4me, our broker to help us deal with these horrid people, they were great. I 'believe' i4me are no longer using these companies..I certainly hope not We have renewed our policy with i4me as they have been great."
Mr Chris S
"Very friendly and easy to deal with over the phone, with a quiet UK call centre. My only criticism is the common issue that they offer you one price on paper so you have to spend a few minutes calling up and doing the dance, waiting on hold when you say the price is too high and they go ask their manager and magically knock 10-15% off. I've definitely dealt with worse, they're not at all pushy sales people and very professional. This is my 3rd year using them, I would recommend. "
Mr David L
"Very quick to arrange and pleasant knowledgable staff who know what they are doing! Price the best I could find. Thank you, Dave Lloyd"
Mr Richard P
"The broker I dealt with (Neil) was very friendly and knowledgeable. Excellent service."
Mr Mitch T
"Very on the ball, personable team but above all best on price with quality policies."
Mr Alexander R
"No explanation of why premium gone up by over 10%, and in particular no explanation of why your fees have increased by an even higher percentage."
Mr Alex G
"Excellent Service, requested a quote online and it came back immediately with a competitive price. Cant get a better service than that."
Mr Harold S
"Received mailshot. Price and specification looked reasonable. I called. Answered by Adam Mixer. He was very polite and helpful. Purchased legal cover as an extra. Great experience all round!"
Mr Stephen S
"Very quick and easy to renew my policy. They knew my name and details from my mobile and within minutes it was all sorted. Hope they are as good as this if I have a claim."
Mr Duncan G
"My quote and subsequent correspondence was dealt with expedience and courtesy"
Mr Rory C
"Quick, polite and competitive prices "
Mrs Gill H
"I'm afraid I was very poor at remembering to renew my policy. I have had two very polite phone calls from your team, and very helpfully re-sent the details to my e-mail. I thank you for your patience, and promise to do better next year!"
Mrs Pamela B
"I have used i4me insurance brokers for the last few years. I have always found them very competitive on price and always helpful and polite. "
Mrs Jacqui T
"good service"
Mr Henry T
"In this day and age it is really reassuring to feel that you are getting a very hands on personal service. Can’t fault the lovely lady who helped me renew the insurance. Sadly can’t remember her name. Perfect. "
Ms Jayne F
"We are so pleased that the i4me found the insurance for our needs, at a very good price, having failed ourselves, after looking for ages online and giving our details over and over again on the phone so many times. "
Mr Colin W
"This is the first time I have used i4me and have been very impressed. They made a short polite follow up call to my enquiry which helped to lower the price which was competitive with all others. Have now recommended them to a friend and-subject to renewal proice-will hope to use them for many years."
Mrs Kerstin L
"Neil was great. Very helpful."
Anonymous
"knowledgeable, prompt and competitive"
Mrs Christine M
"i4me provided an excellent service for us recently when we renewed our policy following relocation. The staff were efficient and helpful and I am very happy to recommend the company."
Mrs Alison S
"Very easy to deal with. i4me have a dedicated team to help you achieve a seamless transition on to your new insurance. No problem with lodgers or AirBnB guests - they have the solution easily explained. "
"We received a very prompt and comprehensive reply to our initial enquiry, the quotation was the most competetive by far and provided exactly the cover we needed. Thanks to i4me for making things so easy."