Reviews

"Very clear, straightforward transaction. Not pushy."

"Very attentive and easy to deal with"

"Put up price in the beginning but reduced in back when we said we had found a better deal elsewhere "

"Excellent customer care. Relaxed and tailored to our needs. Would definately recommend and use again.."

"Really good to work with, efficient and competitive quotes. Fortunately not had a claim so not able to provide review on this side of the insurance."

"i4me have been brilliant. Unfortuantely we had a fire at out property in April 2018 and we have had truly terrible issues with the Claim...finally settle just last week, over a year since the incident. i4me were NOT to blame for these perpetual problems, it was the loss adjusters, claims handlers and Underwriters (Davies Group, Direct Group and PENN) ...all of them awful to the extreme. Each time we contacted i4me, our broker to help us deal with these horrid people, they were great. I 'believe' i4me are no longer using these companies..I certainly hope not We have renewed our policy with i4me as they have been great."

"Very friendly and easy to deal with over the phone, with a quiet UK call centre. My only criticism is the common issue that they offer you one price on paper so you have to spend a few minutes calling up and doing the dance, waiting on hold when you say the price is too high and they go ask their manager and magically knock 10-15% off. I've definitely dealt with worse, they're not at all pushy sales people and very professional. This is my 3rd year using them, I would recommend. "

"Very quick to arrange and pleasant knowledgable staff who know what they are doing! Price the best I could find. Thank you, Dave Lloyd"

"The broker I dealt with (Neil) was very friendly and knowledgeable. Excellent service."

"Very on the ball, personable team but above all best on price with quality policies."

"No explanation of why premium gone up by over 10%, and in particular no explanation of why your fees have increased by an even higher percentage."

"Excellent Service, requested a quote online and it came back immediately with a competitive price. Cant get a better service than that."

"Received mailshot. Price and specification looked reasonable. I called. Answered by Adam Mixer. He was very polite and helpful. Purchased legal cover as an extra. Great experience all round!"

"Very quick and easy to renew my policy. They knew my name and details from my mobile and within minutes it was all sorted. Hope they are as good as this if I have a claim."

"My quote and subsequent correspondence was dealt with expedience and courtesy"

"Quick, polite and competitive prices "

"I'm afraid I was very poor at remembering to renew my policy. I have had two very polite phone calls from your team, and very helpfully re-sent the details to my e-mail. I thank you for your patience, and promise to do better next year!"

"I have used i4me insurance brokers for the last few years. I have always found them very competitive on price and always helpful and polite. "

"good service"

"In this day and age it is really reassuring to feel that you are getting a very hands on personal service. Can’t fault the lovely lady who helped me renew the insurance. Sadly can’t remember her name. Perfect. "

"We are so pleased that the i4me found the insurance for our needs, at a very good price, having failed ourselves, after looking for ages online and giving our details over and over again on the phone so many times. "

"This is the first time I have used i4me and have been very impressed. They made a short polite follow up call to my enquiry which helped to lower the price which was competitive with all others. Have now recommended them to a friend and-subject to renewal proice-will hope to use them for many years."

"Neil was great. Very helpful."

"knowledgeable, prompt and competitive"

"i4me provided an excellent service for us recently when we renewed our policy following relocation. The staff were efficient and helpful and I am very happy to recommend the company."

"Very easy to deal with. i4me have a dedicated team to help you achieve a seamless transition on to your new insurance. No problem with lodgers or AirBnB guests - they have the solution easily explained. "

"Excellent service and customer care,It’s really helpful and more rare these days to actually speak to an advisor agent.And one who gave answers to specific questions clearly and concisely. We hope never to have to call on our insurance policy but rest assured that we will be treated professionally and with care."

"very good customer service. i thing will contenue folowing years as well "

"I applied online for Holiday home insurance and a very acceptable quote was forwarded to me via email, followed by a phone message from the company. On calling back, a very pleasant young man answered my questions and I felt confident enough to agree and pay immediately.. very easy transaction. Thank you."

"Good service and decent price. Easy to deal with as a company and helpful when contacted - although I didn't need to contact them this year as the renewal price seemed reasonable."

"Prompt, professional, problem free service."

"Havent had to call on their services but the quote and sign up process was easy and hassle free"

"All very painless and straight forward Happy with my service "

"Lynne was very polite, professional and helpful with our queries to the renewal."

"Very helpful and provided the right product for my holiday let in Edinburgh. Excellent service and communication throughout the process. Would recommend to other holiday home owners."

"I have to say that all aspects of the service I’ve had have been brilliant. Well trained staff who took the time to listen fully to my needs and dealt with me in a very friendly yet courteous manner at all times. Nothing was too much bother and always got back to me quicker than I expected, with any queries I may have had. Add to that that the insurance they found for me was £100 cheaper than anyone else for comparable cover and I couldn’t be happier. Really well done, thanks."

"Easy process to renew insurance policy from quote."

"Renewing my policy with i4me was very quick and easy. All of the documents were available and easy to view/use. The payment options were explained excellently. I would highly recommend this company."

"very competitive quotation with excellent cover, staff extremely professional, helpful & friendly."

"Courteous and efficient customer service and timely reminder of renewal "

"Quick to respond to policy change"

"I always find I get a very honest and good service. I try other insurance quotations and i4me always come up to be competitive."

"Very helpful service and good information."

"We're new to the Commercial holiday-let market. i4me made the potentailly baffling process of getting the right cover, easy. Once we put in our details online, they came up with some very competitive quotes. After a follow-up phone call, we were confident their recommended policies would leave us well-covered - and for considerably less than we had been quoted by other brokers. If you're looking for great value cover, look no further."

"Very prompt service, all very easy to complete, and completely took the hassle out of the process."

"I have always been dealt with politely, promptly and efficiently by this company. They appear to be able to get the best rates from the various insurers and will definitely be using them next year."

"when ever I contact i4me yhe staff are always very helpful and informative and I feel I am being treated as an individual and not as just anotherclient"

"Easy straight forward online quote process and price options returned were good."

"Delighted with this second home insurance."

"Spoke to human straight away, no music, very helpful, understood what I wanted and cheaper than my present insurer. Docs emailed the next day. Whats not to like?"