Reviews

"Very helpful staff who were able to offer just the sort of holiday home cover we needed "

"Easy to deal with, and offer insurance for a holiday home that is also listed - 2 complications! "

"The premium worked out is only half of our normal insurance for buildings and contents. Well worth the short time spent on the internet comparison site. "

"All the people I spoke with were nice and efficient, I am happy with the service I was given, and the cover I was offered. The only "small" snag is that after I paid for the cover, and received my final policy documents, I discovered that an exclusion had been added which was never previously discussed with me and above all WAS NOT IN THE POLICY WORDING WHICH I HAD BEEN SENT PREVIOUSLY AND WHICH I DECIDED TO UNDERWRITE. No one even took the trouble to inform me that this exclusion had been added, nor was this mentioned in the accompanying letter or email. I am shocked by this totally unacceptable, opaque and unprofessional behaviour."

"Answered the phone really quickly no queuing and was extremely helpful"

"I renewed a policy with i4me this month. They contacted me by phone to remind me the policy was coming to an end and sent me an email and posted a new illustration for me to consider. They are not too pushy and when I phoned to renew, their adviser was helpful and knowledgeable. The policy documents have been received by email within 24 hours and as there quotes are competitive I will gladly use them again. "

"My calls were answered quickly on both occasions. The people to whom I spoke were knowledgeable and helpful. The quote I received was lower than the renewal quote I had received from my existing insurer."

"Easy website to renew insurance policy."

"Very helpful and answered all my questions thoroughly."

"Polite & helpful staff. (Not had to claim yet- so far so good... the test is when you need to use them for a claim!)"

"Clear and precise explanations provided."

"I have just taken out a policy for my holiday home with i4me and have been impressed by 1) the competitiveness of the quote and 2) the helpfulness of the staff - who were prompt, knowledgeable and pleasant to deal with."

"So Very easy"

"They dealt with my needs promptly and courteously. "

"Both brokers I talked to were courteous and helpful. They answered my questions and there was no pressure to buy their product."

"We needed to get insurance for our second home a cottage in Norfolk. As this is a specialised insurance we needed a specialised insurance broker. I4me made it easy and were very helpful and this made the whole experience SPECIAlL get customer service."

"They were friendly, helpful and very informative. Booking the insurance was very easy and quick."

"Efficient, knowledgable and very helpful service. "

"I am naturally insurance company -adverse, but i4me have changed that. Offering me good advice and tailoring the policy to my needs their help was invaluable, and when I questioned the premium they were able to ensure I got great value for money. I'm not even the sort of person who writes reviews, but thought i4me deserved some thanks."

"excellent service"

"Complete cover for all our needs, and good value too."

"Good service, great price and easy to do business with."

"Very easy to deal with. Not being passed from one person to another around the office and our details are immediately to hand."

"very efficient, non pushy service. "

"Quick, efficient and friendly service. "

"aaaaaaaaaaaaaaaaaa"

"The contact I had with customer service staff was very good. All aspects were explained to me and my questions answered. The price was much better than other competitors. "

"good level of cover for a competitive price"

"Easy to use and set up"

"Great customer service and reasonable prices"

"explained all matters fully and simply . "

"My enquiry was dealt with promptly and efficiently."

"The process of renewing the policy has been smooth. Unfortunately, no five stars from us because of the insurance price that increased by 10% which far more than the inflation percent. "

"they sent a couple of renewal reminders for the policy, the renewal charge was not much more than last year and payment by internet was quick and easy as the supplied relevant policy info in ther emails"

"Hastle free renewal"

"I contacted i4me out of the blue and couldn't fault their excellent customer service, there was no pressure to buy and I was given great background to my query which was the type of product needed to post my property on airbnb, so thanks again "

"Your online processes were straightforward and easy to follow, You were also able to provide the cover i was seeking whilst your pricing seem competative. Great "

"Having looked elsewhere, I found they really had given me the best quote available and liked the fact that they gave me time to look for a cheaper quote before renewing my policy. They didn't put any pressure on me to renew and were courteous at all times when I spoke to them."

"very helpful not at all pushy tried to help in all aspects of a not straightforward scenario"

"i4me have consistently given me the best price for my holiday home insurance. Their staff are knowledgeable and helpful and the process of arranging and renewing insurance though them has been simple and pain free."

"Clear speaking, knowledgeable Broker, it didn’t feel like i was being read to from a script. The broker emphasised what they can do for me rather than the limitations. "

"The policy offered had provisions that suited more than that offered by other insurers. My landlord's insurance did not require inspections during a period when the property was unoccupied. As my property is at present untenanted and is 70 miles away, this was vital."

"With a very competitive price, no hassle and good communication. "

"Despite difficulty with completing details on website, phoned by the company and all thereafter dealy with speedily and efficiently on the phone."

"Professional service delivery No difficult questions and xcellent value for money"

"I asked specifically how you could help with a renewal house insurance and resulted in a quick efficient renewal price that was in line with other brokers but with better cover. thankyou "

"Informative and friendly service. The priduct proposed was exactly what I needed at a lower price than elsewhere. I have had no cause to claim so cab't comment on that side of things. The only reason why no 5 stars is that the database does not allow for my category of flat roof and that caused some confusion on the paperwork. "

"We have renewed our insurance with i4me because they are very caring with their contact."

"Good customer service and all details of policy covered well."

"They provided very thorough documentation of my new policy and were very competitively priced and then when I rang up to take out the policy they were very professional and very helpful. "