Find out what our customers are saying
Our reviews are independently collected and verified by reviews.io. Read what our customers have to say about their experiences with i4me.
Mrs Caroline L
John M
"Good service with expeienced polite helpfull staff. "
Mrs Elaine F
"This was the first time I had renewed the policy taken out last year. There were a number of things that made i4me different to my previous insurers. Firstly, the amount of warning for the renewal, my previous company only gave me 1 days notice when they sent the email to say it was due for renewal (of course, I had in my calendar so was already looking around but it could have caught out others and left them just renewing automatically in panic). i4me gave me around 2 weeks notice with an email, telephone message and a hard copy in the post of the renewal schedule which gave me plenty of time to consider my options. When I telephoned Matt to discuss the quote, he was incredibly helpful and explained all components . He was professional and confident unlike many others who fumble around trying to find excuses for any changes. He was very quick to ring me back with a response to a query and my policy documents and confirmation email were with me in moments. The policy I have is for a holiday cottage which I rent out and it seems to be the most comprehensive cover which addresses everything a holiday home owner needs. Would very happily recommend i4me. "
Mr Ian B
"Seamless and competitive with no hassle. "
Anonymous
"I called to understand why my household insurance premium had been increased by 9% in a no-claims year. The customer service rep was attentive, efficient, and informed. Within minutes he reviewed the cover, removed the unnecessary automatic indexing and reduced the increase to an acceptable 5%. I came away satisfied after initially feeling that I was being taken for a ride yet again on an unjustified premium increase. "
Mr Gerry M
"Price, and Daniel your sales guy was very helpful and honest "
Mr Patrick C
"Asked for a telephone quote for holiday let property owners insurance. Adam who dealt with it was very helpful and knowledgeable. Quote was fast and lower than my renewal quote via Clark Thomson."
Anonymous
"Easy and quick - found insurance that I needed "
Anonymous
"helpfull and strait forward would really recommend the company "
Bappa D
"Excellent customer service, knowledgeable helpful team. Competitive quotes with no hidden charges. Very impressed with the service so far."
Mr A N
"When I rang to ask about the policy and some amendments Liz was really clear and helpful, as was Neil when I rang again the next day. Great service and lovely to deal with you, thank you."
Anonymous
"Straight forward to deal with, straight to the point, no pushy sales people. Even got us flood cover included."
Anonymous
"👍👍Highly Recommend ✨✨✨✨✨"
Mr Michael J
"Very impressed that when I phoned it was answered immediately by Dan. No recordings or multiple choices just straight through. Dan was very polite and efficient and handled the renewal promptly. Will recommend to friends. Mike Jackson"
Anonymous
"i4me insurance policies has been written with the policyholders needs in mind. Their pricing is competitive; their staff are helpful and knowledgeable. They even answer the phone within a couple of rings! "
David N
"I could not be happier. I dealt with two or three different members of staff all of whom took great pains to ensure that the policy met my needs. No high pressure selling, just great service."
Mr Craig M
"Competitive price and efficient service. Right level of communication in regard to renewal without being annoying. Thankfully not to had to make a claim so cannot comment on the actual main business of the company."
Charles K
"appropriate recontact with a much improved price, no hassle"
Anonymous
"Very helpful and efficient staff who answer their phones quickly. And they arranged a very good value home insurance cover for me."
Peter M
"I was delighted with the ease of using the website and completing the information required for the quote. The best I've come across! The form for the quote was very easy and pleasant to use."
Amanda G
"Great customer service, no pushy sales people and an excellent price."
George B
"very helpful very polite and willing to help general attitude to customer could not be beaten"
Jane M
"Efficient service, suitable product"
James
"staff clearly explained policy when I phoned, and answered queries on e-mail quickly and satisfactorily."
Mrs Catherine N
"Quick easy friendly process. I was just renewing this year so it was quick and easy. Peace if mind for another year of holiday letting. Thanks "
Faisal S
"I am very particular in my insurance for my rented properties and ask a number of questions after going through the paperwork with a fine tooth comb the adviser answered all my questions in detail and made me feel confident that i4me is the insurance company which will cover s my landlord needs. I have only just purchased the policy but the advisers customer service skills and knowledge in answering my many many questions made me feel confident that they will be good for my needs. "
Mrs Gillian C
"Very competitive price as I was looking for public liability included in home insurance. Easy to contact and very professional."
Jeanette
"Simple clear and easy to set up. Quick response for quote price. Beat other companies for cover and cost. Just what I needed."
Mr A E
"Excellent service, queries the quotation I had been given online and was immediately informed why it was higher than expected. Amended whilst I was on the phone and decided to proceed with putting a policy in force. Would highly recommend to anyone for excellent customer service."
Mrs Jill W
"The sent the details by post as well as on the computer. They thanked us for our cheque very promptly."
Anonymous
"The service I Received from I4me was excellent. Operatives were friendly and helpful. I would definitely recommend."
Ms Susan D
"So easy to renew my policy. Everything clearly explained and very quick and efficient."
Helen
"Daniel was polite and very helpful. He explained everything very clearly, a while giving the information that he had to give, also stopped to explain what it all meant. He researched everything I asked about and could give us the cover that we needed."
Barbara M
"This was the best and easiest company I have dealt with whilst trying to find this specialist insurance. I was dealt with efficiently and helpfully and my insurance placed swiftly as I was short of time when I arranged this cover. The cover also very competitive."
Anonymous
"The broker was very helpful and made the process easy and simple to understand. Gave me great confidence in i4me."
Laura R
"Very helpful after finding the company at the top of a search engine . All very simple and no sharp in take of breathe when I asked to pay monthly by direct debit . "
Mr Roger C
"good,polite,helpful service."
Sandra
"Excellent customer service, and a easy purchase with very knowledgeable broker."
Grant M
"Agent phoned back the next day and explained everything to me very good service. "
Anonymous
"ease to use site"
Agnese B
"I was very impressed with Adam, i needed a insurance for short let, he was professional and very helpful to find exactly what I needed and for the right price. Next time i need an insurance i will first reach out to his agency"
Mrs Dawn R
"An absolute pleasure to deal :) Totally straightforward and got me a fantastic price ! "
Anonymous
"Efficient and value"
Anonymous
"Having scouted for holiday let insurance for some time I found that all the basic requirements could be found for a reasonable premium with i4me. "
Mr John S
"Excellent help from the staff and very good insurance cover given for my requirements. Annual price quotation is quite fair. "
Mrs Karen M
"They kept my renewal premium really low! Very polite and helpful staff."
CHRISTINE R
"The agent was extremely helpful and made the whole process very easy. "
Mrs Azra F
"Very efficient , friendly and straight to the point no messing. Prices are reasonable "
Mrs Anne-Marie N
"Very efficient, friendly. Good service overall. Would recommend!"
Anonymous
"They have been very helpful with all my questions and have made the whole process very easy and quick. "
"Prompt arrival of renewal documents followed by call to chase up "