Find out what our customers are saying
Our reviews are independently collected and verified by reviews.io. Read what our customers have to say about their experiences with i4me.
Fiona H
Mrs Elizabeth C
"Excellent, flexible and affordable "
Kate
"A totally refreshing experience sorting out our 2nd / holiday home insurance cover. Website process easy to follow. Clear communication when we needed to contact direct. Calls returned promptly and solutions found to meet our needs. Our previous insurer was offering no bonus for loyalty, only a 15% increase with no claim; which seems to be standard these days. Thankfully, both consultants we dealt with at 14me Insurance - (Lee and Adam), went over and above to ensure our business went with them. "
Ms Margaret C
"The online process was very straightforward and see less from start to finish. Policy details were very clear and comprehensive. Questions were handled efficiently. Can’t ask for more!"
Anthea R
"I was pleasantly surprised when the company contacted me less than 12 hours after I sent an enquiry on the internet. The person I spoke to was polite and helpful providing me with a quotation very promptly. The quotation was extremely competitive and I was happy to accept it. Also unlike some companies, the phone is answered in a timely manner! "
Michael G
"Caller replied to my email very quickly and provided me with a quote"
Mr Alan S
"Used the phone to renew my policy. Quick , efficient, "
Mr Charles M
"Quick and easy renewal process with i4me and good quality holiday insurance cover. "
Peter
"The website to get the quite was easy to use, they then followed up and listened to what we had to say. I asked them to hold and they held off until I was ready to purchase the insurance. I received all the documentation as soon as I concluded the purchase."
Jital D
"Good company. Offered me choice of renewal or cheaper purchase with another insurance company."
Peter H
"Perfectly organised by Liz"
Mark C
"Quick service and competitive quote."
Mrs Rosemary T
"They offer a personal and knowledgeable service."
Mr David B
"Competitive second home/holiday let quotation with easy to understand information. Renewed for second year running. "
Anonymous
"Very efficient service. I chose to pay by bank transfer, had confirmation this had been received very swiftly."
Mrs Christine E
"Good service. Quick and easy fir landlords insurance"
David R
"Easy to use website plus follow up call to offer help Selected an Aviva policy"
Gillian R
"Excellent. I was able to speak quickly to a broker a my renewal seemed expensive and they found me comparable cover at a cheaper rate. All concluded quickly and clearly."
Mrs Carole L
"As always a very easy transaction."
Gail S
"I can’t praise the staff enough. Helpful, knowledgeable and accommodating. I spoke with three different people and all had the above qualities to help me make an informed choice. I highly recommend this company."
Peter
"Very straightforward site. Competitive prices and very easy to speak to when you need to. Highly recommended "
Anonymous
"Very informative, courteous , helpful sales and OUTSTANDING service. This is the third year in a row I renewed. Excellent!!"
Jeremy E
"Completed transaction on line and payment was taken. Policy didn’t go live so I re did it and got charged twice. Refund took a few days but now back in my account. Was contacted by customer services directly to check refund was sorted so that was great. "
Dorothy W
"Great info online. Easy to seek a quote and to follow through on any changes. Straightforward to buy. Would be great to have a Paypal option for payment"
John
"Impressed with service."
Mr Henry M
"Phone answered promptly and really helpful and knowledgeable agent explained things clearly and made the renewal process efficiently- as he promised paperwork was emailed immediately "
Mr Terry W
"Renewed home and contents insurance for our holiday home with no problems. Premium had gone up through another insurance company (Aviva)."
Joyce
"Dealt with my inquiry easily and efficent"
Anonymous
"Customer service was efficient and quick , prices affected by change in underwriter and so not as strong a deal as last year."
Fiona
"Great service."
Mary-Anne S
"Excellent service, answered my query very quickly and accurately."
Alan A
"They made the whole process hassle free and I felt that they found the best deal for me."
Steve H
"Have used same ins company for years ! Thought i would get a quote just to check that the price was ok ? Then soon found out it was over the top and i had been with them you years never had a claim . I4me ins quote was £200 cheaper for same cover ,i did it on line then sat back to think about it then they rang me to check the quote was ok and i took it out , Cant fault the service "
Janet D
"Got a satisfactory quote online at night and was phoned in the morning and given further information. All seemed fine so I bought the policy. Thank you."
Gloria
"I was so impressed by the customer service I received. All my questions were answered in a precise and professional manner which gave me confidence to proceed with taking out the insurance with your Company. Thank you Christy and Liz."
Ian
"Very helpful and quickly amended my quote to add extra cover following new information. "
Miss Margaret P
"I am extremely pleased to re new my holiday home insurance. The team who helped me were very friendly, polite and extremely knowledgeable. I will be recommending to all my friends and family. Thank you. Margaret."
Mrs Sophie W
"Were willing to reduce their price when a cheaper quote was found elsewhere"
Mr Karl B
"Purchase itself was very painless apart from the amount of money I needed to part with of course!"
Mrs Angela F
"Competitive price, helpful staff, quick and easy quote"
Mrs Denise P
"Polite and helpful staff. All the legalities were made clear and the renewal process quick and painless."
Samantha R
"Excellent service - found a good product to buy ,information clear and concise. All my questions were answered and payment method couldn’t have been easier "
Emma H
"Brilliantly friendly helpful informed customer service. Competitive quote. Thank you"
Anonymous
"Very polite and helpful. Sorted what I needed in quick time."
Beryl H
"Very helpful and much cheeper than other insurance "
Robert S
"We were looking for insurance for our holiday let property. We had spoken to several insurers and were very disappointed in the services they were able to offer. We found i4me on google search and called them. Their agent Liz was extremely understanding and helpful in fulfilling our needs. After 10 mins we were given a quote which was very compatible. We were able to read through the policy to our satisfaction and we were able to purchase online with one click. The whole experience with i4me insurance brokers was a delight. Will recommend them to friends and family."
Mr Ian H
"Easy to deal with "
Thomas
"I bought the insurance from i4me because you explained the detail of the cover very well. I was especially interested in the liability cover which you clarified. Direct Line could not tell me theirs."
Caroline C
"Within a few minutes of my i4me holiday home insurance search, I received a call offering further assistance with the i4me quotes. The call was informative and reassuring (not a sales pitch) and the documents for my preferred insurance company were emailed to me within 5 mins. I4me offered a competitive quote and great service. "
Carlo P
"Excellent service from a skilled operative "
"It was refreshing to speak to your helpful advisor who was able to understand my requirements for insuring my Holiday Let and a competitive quote was promptly issued with easy to follow confirmation instructions. "