Find out what our customers are saying
Our reviews are independently collected and verified by reviews.io. Read what our customers have to say about their experiences with i4me.
Ms Donna C
Mr Emmanuel L
"Good service"
Mr David M
"I used i4me for my holiday home insurance. They were brilliant. The price was 40% cheaper than my existing insurer and the cover /excesses etc was better. Both my original and new insurer were FTSE100 companies so equally strong. I contacted i4me a few times to discuss varying the policy details and confirming specific details of the quote and they were clear, helpful and knowledgeable. A very happy customer."
Mrs Anne W
"I was struggling to get an unoccupied house insurance policy through the usual comparison web sites. i4me Brokers were very helpful over the phone and asked the right questions to get the best insurance for my situation. It was great to talk to an actual person who knew what they were talking about."
Mr Keith B
"Very efficient service and saved me £600 compared to my previous service provider"
Anonymous
"Very good, great communication "
Anonymous
"Very good quote. Happy to go with this company"
Mr Phillip L
"Dear i4me, Excellent and very efficient service from Lee Arbon. Extremely courteous and came across as a good ambassador for the Company. Many thanks, Phillip Lloyd"
Anonymous
"Fantastic customer service team :) ...I spoke to Neil Webb so thank you very much Neil! Felt you had the time to actually talk to me about my quote :) Very competitive rates too. 5 out of 5. "
Anonymous
"A Very efficient friendly service. Thoroughally recommend."
Rural R
"Excellent work - very fast and reasonably competitive. Answered the phone when I called and actioned my request."
Mrs LESLEY H
"Very helpful and efficient. Explained everything clearly."
Mrs Shirley H
"Found i4me on a google search - delighted to find them as whole process was straightforward insured both my holiday let and my house. Highly recommend i4me."
Mrs Agnes G
"Price matched last year's price so delighted with service. Always pleasant on the phone. "
Mrs Amanda F
"Very helpful, smooth and easy transition, competitive prices, professional and friendly."
Mrs Susan R
"super responsive service and happy to give you the order for our insurance. Full marks !!"
Dr Albert R
"Very easy company to deal with and very reasonable in their restrictions on second home use."
Mrs Julie A
"The customer service was excellent and the product very competitive "
Miss Margaret C
"Prompt, efficient and friendly service (though I did spot an error in the policy document details). The policy seems to cover my current circumstances very well."
Mr Brian B
"Quick and easy service providers, with detailed information on the e-mail sent, but with a small complaint:- The print of the documents would be easier to read if they filled the usual A4 size paper. Where you state sum insured it might be helpful to add 'not exceeding £1m. Give some indication as to what Endorsement M@! might stipulate, or better still make it available as a potential. Otherwise your service is excellent, b t you might like to consider chasing up the enquiry a little earlier than you did, otherwise you could miss out on a lot of business. Example, l had problems with Admiral with whom I had arranged insurance commencing 8/11/2018, but when the sent the policy it did not meet the quoted terms in the small print. I spent several days with three companies trying to get to the bottom of 'unoccupied property', and they did chase me with information etc.,l and would have got my business had I still not been satisfied with their premiums/cover."
Mrs Lesley M
"Fantastic customer service - staff phoned on a couple of occasions to talk through my quote and clarify any questions. They also compared my existing insurance cover to ensure I was receiving like for like. With an annual saving of £320 per year I couldn’t be happier Bravo on a customer service and competitive price "
Anonymous
"14me was recommended by the previous owner and I found Daniel really pleasant, knowledgable and helpful. We soon arrived at the best policy for us and received a very good quotation with terms to suit our situation. I would recommend the company. "
Anonymous
"Generally a very smooth process. I had a call from an advisor who was very helpful."
Mr Martin S
"I am very pleased with your customer response and a very competitive policy quotation"
Anonymous
"Polite reminder received. No hard sell phone call. Staff very knowledgeable and easy to deal with. Thoroughly recommend."
Mr Peter N
"Very knowledgeable staff who offered explanations and advice on the right insurance policy to go for. "
Mr Trevor D
"I found the staff to be very helpful, answered all my questions clearly & would definitely recommend."
Mrs Tracy M
"Very helpful and answered all of my questions "
Mr Nicholas S
"Having experienced a poor service from an alternative company, it was so refreshing to deal with this company. Polite, Professional and approachable. So refreshing. A special thanks to Neil and Holly. Highly recommended."
Mr Malcolm C
"Reminded me without being pushy"
Mrs Anne S
"Made the call and they delivered exactly what I required. Excellent Service."
Mrs Helen W
"It was so straight forward and simple, the young man that helped me was wonderful "
Mrs Julie W
"They are very personable. You never get the impression you are just another customer and they are extremely helpful. I always have a lot of questions and they answer them all! Happy days"
Ms Deborah H
"I have Home Insurance through i4me and have just renewed it. The process was very easy - the renewal information was transparent and the premium was competitive. I needed to speak to a customer service representative who was most helpful."
Mr Tim G
"Excellent swift professional service, more than I can say about the broker I moved from!"
Mrs Giuseppina G
"Very efficient Service easy as well as friendly to deal with. I also find their rates very competitive and comprehensive and have no issue renewing with them as I know I am getting a good deal and great service. "
Anonymous
"I had an acceptable rate last year but at renewal I had to look back and check what the annual increase was. I did the calculations and it was a 14% increase! I queried it and got a "special discount " Be very wary. They try and push a new rate on renewal to increase their profits. They are NOT acting in your best interests. "
Anonymous
"Friendly and helpful staff "
Mrs Cherrill H
"Excellent,prompt and friendly,totally recommend - what more can I say!!"
Ms Karen K
"It was great renewing with i4me, it was made quick and easy and the person I dealt with listened to what I had to say. Great customer service. "
Mrs Kathleen M
"Straight forward and clear conversation concerning the insurance and the criteria."
Mrs Lorraine H
"Daniel was very good in helping me with the insurance,reliable and quick.answered some queries I couldn't understand which certainly put my mind at rest."
Anonymous
"I4me insurance brokers are really helpful. As a first time landlord , I didn't know exactly the package I need. The guy that I was dealing with took his time to explain to me . So decided the package I needed. He spoke very clear, I understood all the explanation about the landlord insurance. I called back other day , asked them to explain again the cover that I had. He went over again and explain everything to me. I like i4me insurance because they took their time to explain, very polite and excellent customer phone service."
Mr David S
"Helpful and efficient staff enabled us to agree the renewal of our insurance for a further year with the minimum of fuss."
Mrs Joyce H
"great service and very helpful."
Anonymous
"Very fast and efficient service. All the changes I asked to make to my policy were done within a couple of hours. Fast, no fuss."
Mrs Jane P
"Quick to answer phone , polite , knowledgeable and very helpful."
Mr Derek T
"Easy to deal with "
Anonymous
"thanks for your help! "
Skye P
"Great service, great value and super efficient renewal process - excellent !"
"Prompt response.thorough assessment of needs -individual approach and sound advice. "