Reviews

"The customer service was excellent and the product very competitive "

"Prompt, efficient and friendly service (though I did spot an error in the policy document details). The policy seems to cover my current circumstances very well."

"Quick and easy service providers, with detailed information on the e-mail sent, but with a small complaint:- The print of the documents would be easier to read if they filled the usual A4 size paper. Where you state sum insured it might be helpful to add 'not exceeding £1m. Give some indication as to what Endorsement M@! might stipulate, or better still make it available as a potential. Otherwise your service is excellent, b t you might like to consider chasing up the enquiry a little earlier than you did, otherwise you could miss out on a lot of business. Example, l had problems with Admiral with whom I had arranged insurance commencing 8/11/2018, but when the sent the policy it did not meet the quoted terms in the small print. I spent several days with three companies trying to get to the bottom of 'unoccupied property', and they did chase me with information etc.,l and would have got my business had I still not been satisfied with their premiums/cover."

"Fantastic customer service - staff phoned on a couple of occasions to talk through my quote and clarify any questions. They also compared my existing insurance cover to ensure I was receiving like for like. With an annual saving of £320 per year I couldn’t be happier Bravo on a customer service and competitive price "

"14me was recommended by the previous owner and I found Daniel really pleasant, knowledgable and helpful. We soon arrived at the best policy for us and received a very good quotation with terms to suit our situation. I would recommend the company. "

"Generally a very smooth process. I had a call from an advisor who was very helpful."

"I am very pleased with your customer response and a very competitive policy quotation"

"Polite reminder received. No hard sell phone call. Staff very knowledgeable and easy to deal with. Thoroughly recommend."

"Very knowledgeable staff who offered explanations and advice on the right insurance policy to go for. "

"I found the staff to be very helpful, answered all my questions clearly & would definitely recommend."

"Very helpful and answered all of my questions "

"Having experienced a poor service from an alternative company, it was so refreshing to deal with this company. Polite, Professional and approachable. So refreshing. A special thanks to Neil and Holly. Highly recommended."

"Reminded me without being pushy"

"Made the call and they delivered exactly what I required. Excellent Service."

"It was so straight forward and simple, the young man that helped me was wonderful "

"They are very personable. You never get the impression you are just another customer and they are extremely helpful. I always have a lot of questions and they answer them all! Happy days"

"I have Home Insurance through i4me and have just renewed it. The process was very easy - the renewal information was transparent and the premium was competitive. I needed to speak to a customer service representative who was most helpful."

"Excellent swift professional service, more than I can say about the broker I moved from!"

"Very efficient Service easy as well as friendly to deal with. I also find their rates very competitive and comprehensive and have no issue renewing with them as I know I am getting a good deal and great service. "

"I had an acceptable rate last year but at renewal I had to look back and check what the annual increase was. I did the calculations and it was a 14% increase! I queried it and got a "special discount " Be very wary. They try and push a new rate on renewal to increase their profits. They are NOT acting in your best interests. "

"Friendly and helpful staff "

"Excellent,prompt and friendly,totally recommend - what more can I say!!"

"It was great renewing with i4me, it was made quick and easy and the person I dealt with listened to what I had to say. Great customer service. "

"Straight forward and clear conversation concerning the insurance and the criteria."

"Daniel was very good in helping me with the insurance,reliable and quick.answered some queries I couldn't understand which certainly put my mind at rest."

"I4me insurance brokers are really helpful. As a first time landlord , I didn't know exactly the package I need. The guy that I was dealing with took his time to explain to me . So decided the package I needed. He spoke very clear, I understood all the explanation about the landlord insurance. I called back other day , asked them to explain again the cover that I had. He went over again and explain everything to me. I like i4me insurance because they took their time to explain, very polite and excellent customer phone service."

"Helpful and efficient staff enabled us to agree the renewal of our insurance for a further year with the minimum of fuss."

"great service and very helpful."

"Very fast and efficient service. All the changes I asked to make to my policy were done within a couple of hours. Fast, no fuss."

"Quick to answer phone , polite , knowledgeable and very helpful."

"Easy to deal with "

"thanks for your help! "

"Great service, great value and super efficient renewal process - excellent !"

"Excellent efficient friendly service, "

"Great service combined with competitive premiums. A winning combination!"

"Hassle free conversation with Adam with everything explained in detail . A ring back with all the information required and no hard sell . brilliant! "

"Helpful and friendly to deal with without exerting pressure to add any additional items."

"My renewal quote was considerably cheaper than anything i could find myself"

"The initial service I’ve received has been excellent. I hope they’re as accommodating if I have to make a claim!"

"Was pleased to converse with the company once again and finalise insurance for our second home. Everything was very efficient, polite and helpful. A great service!"

"Best service I have ever received from an insurer. After filling in policy I was phoned and taken through the policy items to check and discussed my real values rather than the guessed values I had submitted. By getting the policy values correct resulted in a lower quote price. Great to be able to talk to someone who cared."

"Quick and easy to use online. I didn't have to speak with someone on the phone for ages answering loads of questions which was a huge bonus for me! Will definitely use again for future renewals etc.."

"Always very helpful and courteous. Quick response to queries. Would recommend."

"Excellent company to deal with, very affordable premiums, and delightful staff"

"Very pleasant people to deal with and reasonably priced. Only just taken out the policy so can't comment on how they would handle a claim but would recommend so far."

"I outlined how I was unhappy with the renewal quote price. Within minutes a fair new cost was agreed. Well done. "

"I was initially sent a quotation in the form of an email. I was not bombarded with phone calls like some other companies. The quotation was very competitive so I phoned the office and was dealt with professionally and quickly. Everything was explained clearly and effectively. Very impressed. "

"I had a complicated insurance requirement for a holiday let property where I am also the freeholder for the whole buuilding. My previous insurer could not help me and also had some awkward minimum security requirements, but Daniel at i4Me was able to find me exactly the right product a a good price. He was friendly and professional and ressuring"

"Very pleased to discuss options with staff and reduce the premium by quite a bit. Can't fault them as a company."

"Helpful attitude to any queries I had with them."