Find out what our customers are saying
Our reviews are independently collected and verified by reviews.io. Read what our customers have to say about their experiences with i4me.
The E
Anonymous
"Excellent service - speedy and friendly."
Anonymous
"We could get insurance for a Airbnb rented accommodation. "
Mr John W
"Well,when I took out your guest house insurance last year,it was confirmed with a welcome letter etc. However this year when the insurance was due for renewal,we received no letter,just an increase amount almost matter of fact and when I said that my trade would be even less than 3 rooms this year I had to argue to get the premium down in price,but still higher than last year. I took it but was not happy with your attitude towards an existing customer."
Mr Andrew M
"They were very responsive to my enquiry and dealt with my application very efficiently."
Mrs Diana S
"Your web site was very easy to use. I needed to increase the contents insurance so phoned your help tel no and the person who answered was so helpful and completed the whole process for me. Nothing was too much trouble and all the documents came through as promised."
Miss Madeleine K
"Very good customer service, pleased with policy contents hence renewel."
Ms Dee M
"Very polite and problem solving approach to insurance "
Mr Roy D
"Very easy internet site and easy to talk too on the phone about policies."
Mr Terry B
"Fast, efficient, no hassle,seemingly competitive price at first stage."
Mr Michael H
"Efficient and helpful staff. Easy to deal with renewing policy."
Mrs Jane S
"Straightforward discussion. Comprehensive questions and quick quote "
Anonymous
"Great price/Quick and easy to set up the policy and pay!"
Anonymous
"From the first point of contact using the online quotation to making phone queries, purchase of the policy and a follow-up courtesy call from i4me the service was knowledgable, friendly and professional. The experience was first class, and the competitive quote and excesses offered with a quality insurance provider was a bonus. "
Mr David W
"Excellent service, good communication and very competitive."
Mr Michael M
"Second year of great customer service and competitive price from i4me for my holiday cottage. Really friendly people. Clear documents. Recommended. (Of course the real measure would be if I was ever in the unfortunate position of needing to make a claim)."
Anonymous
"The staff at i4me have always been very helpful and understand my requirements. This is reflected in the insurance policies offered."
Ms Julia M
"Very helpful and courteous on the phone and good follow up service. "
Anonymous
"They got me the best value quote for home insurance"
Mrs Joanne G
"Made the process simple"
Mrs Joanne S
"Great company to work with for holiday let property insurance. Great cover at a competitive price. Extremely responsive to queries and any claims"
Mr Tony L
"Fantastic service, very helpful and friendly. Very knowledgeable, able to answer all my questions. Would recommend to friends and family."
Anonymous
"I often get to deal with the same person who then builds up a knowledge of my needs"
Mrs Linda A
"A friendly and effective service."
Mr Andrew H
"Good company to deal with w- happy people when you ring and very helpful. Spot on prices and levels of cover."
Anonymous
"Great service and price on unoccupied property for extended period"
Mrs Elaine L
"Intelligent people who could answer the questions and explain everything properly."
Mrs Karen P
"Excellent straightforward and very pleasant staff. "
Mr Barry M
"Clear and precise telephone response to renewal procedure."
Mr Arthur W
"Were very quick in coming up with a quote I requested and the price was very competitive."
Mr Brian T
"They sent me a quotation which was seriously improved on my current provider. The telephone conversation was most helpful and to the point and I was happy to accept the quotation which was half of my previous insurer's quote. Easy and pleasant experience."
Mr Stewart W
"Excellent service and competitive price."
Anonymous
"Competitive price and quick and easy to renew policy online."
Mrs Dianne P
"Very friendly and knowledgeable staff"
Mr Rob D
"Very polite, easy to deal with and very helpfull"
Anonymous
"The advisor was very capable when dealing with a complicated proposal involving a third party discretional trust."
Anonymous
"From start to finish the advisors were helpful and informative. I felt my custom was valued. "
Mr Keith S
"Outstanding customer service, calling and emailing me with a reasonable quote following an online enquiry. All conducted in a friendly business manner."
Mr Michael W
"They reviewed my Quote for the coming year and sent me a updated policy with a reduction in price on my request. They gave me time to look around for other quotes without any pressure. Then they contacted me two days before the policy was due to elapse to check if I had arranged insurance which I hadn't but I had forgot so I was very pleased that they had contacted me partly as a reminder but also to ensure I had insurance in place irrespective of the insurer which I thought was a great company attitude and safeguard to ensure that had i needed to make a claim I was covered. I was very pleased to renew my policy with them. Thank you "
Mrs Alexandra M
"Straightforward"
Anonymous
"easily found on Google. freephone telephone answered promptly by a human voice. Able to provide lengthy unoccupancy cover for buildings and contents."
Mr Umar F
"Very helpful"
Mr Andrew J
"Made renewal simple, letter advised different ways to pay for renewal, easy to choose which one suited me and online system very quick and easy. Also received calls from call centre staff which provided great reminder."
Anonymous
"Helpful person at the end of the phone line."
Mr Charles K
"Useful helpful and polite "
Ms Janet J
"I asked many questions about my holiday letting insurance and all my questions have been answered with happy yes's to them all. I also shared my wonderful insurance with someone who could not find the perfect one and I had a fifty pounds just like this one. I am in a receiving mood, thank you"
Mr Laurence F
"By specialising in holiday lets and landlord insurance."
Mr Mark E
"They gave me a good quote but were also very responsive with follow-up regarding questions I had. I felt my business was important to them."
Anonymous
"They are Friendly in phone & answered all queries well and fully"
Mrs Andrea G
"Ease of use"
"Unfortunately, I had been badly let down by Lloyds Insurance and was having a complete meltdown with a property in probate that, it appeared, no one was prepared to insure. Adam and Daniel really put my mind to rest by being very friendly ( without being condescending) and taking the time to answer my questions and listen to what I had to say unlike other organisations that talk over their customers. They returned calls when they said they would and gave me courtesy calls as well. I was very impressed with them both."