Find out what our customers are saying
Our reviews are independently collected and verified by reviews.io. Read what our customers have to say about their experiences with i4me.
Miss Katherine W
Mr Jamie J
"They do seem to have helpful staff who uderstand the layman's perspective to insurance. Prices were too high on my home insurance and on the renewal of my chalet but not by much more so went with them anyway. If it goes up by too much though I'm gone. It all comes down to the bottom line with insurance. Speaking of which, what about this voucher. Thanks for reading."
Mr Christopher D
"Good policy details and reasonable premium."
Mrs Susan H
"Followed up from an enquiry made last year and where knowledgable on what we required to meet our needs"
Mr Benjamin C
"Always helpful knowledgable with good solid advice."
Ms Anna A
"Best quote out of four and most comprehensive"
Peter
"great service competitive premiums"
Mr Cormac K
"Easy access brokers. These guys actually answer the phone first time. Renewed in less than 3 minutes. Fair price compared to competitors."
Mrs Alex D
"Ringing to accept quote - phone answered straight away by the person who dealt directly with my call - no menu's. Customer service represemtative extremely friendly, helpful and knowledgeable. Great 1st impression."
Mrs Jane W
"Very reactive to my correspondence would definitely recommend to family and friends "
Mrs Ruth R
"Quick, easy & painless."
Mr Steven M
"Very helpful staff who were able to offer just the sort of holiday home cover we needed "
Anonymous
"Easy to deal with, and offer insurance for a holiday home that is also listed - 2 complications! "
Mrs Hazel W
"The premium worked out is only half of our normal insurance for buildings and contents. Well worth the short time spent on the internet comparison site. "
Ms Marina B
"All the people I spoke with were nice and efficient, I am happy with the service I was given, and the cover I was offered. The only "small" snag is that after I paid for the cover, and received my final policy documents, I discovered that an exclusion had been added which was never previously discussed with me and above all WAS NOT IN THE POLICY WORDING WHICH I HAD BEEN SENT PREVIOUSLY AND WHICH I DECIDED TO UNDERWRITE. No one even took the trouble to inform me that this exclusion had been added, nor was this mentioned in the accompanying letter or email. I am shocked by this totally unacceptable, opaque and unprofessional behaviour."
Anonymous
"Answered the phone really quickly no queuing and was extremely helpful"
Mr Steven F
"I renewed a policy with i4me this month. They contacted me by phone to remind me the policy was coming to an end and sent me an email and posted a new illustration for me to consider. They are not too pushy and when I phoned to renew, their adviser was helpful and knowledgeable. The policy documents have been received by email within 24 hours and as there quotes are competitive I will gladly use them again. "
Mr David P
"My calls were answered quickly on both occasions. The people to whom I spoke were knowledgeable and helpful. The quote I received was lower than the renewal quote I had received from my existing insurer."
Miss Amanda C
"Easy website to renew insurance policy."
Mrs Sophie G
"Very helpful and answered all my questions thoroughly."
Anonymous
"Polite & helpful staff. (Not had to claim yet- so far so good... the test is when you need to use them for a claim!)"
Mr David M
"Clear and precise explanations provided."
Ms Rebecca S
"I have just taken out a policy for my holiday home with i4me and have been impressed by 1) the competitiveness of the quote and 2) the helpfulness of the staff - who were prompt, knowledgeable and pleasant to deal with."
Mr James G
"So Very easy"
Anonymous
"They dealt with my needs promptly and courteously. "
Mrs Maria H
"Both brokers I talked to were courteous and helpful. They answered my questions and there was no pressure to buy their product."
Mr Martin J
"We needed to get insurance for our second home a cottage in Norfolk. As this is a specialised insurance we needed a specialised insurance broker. I4me made it easy and were very helpful and this made the whole experience SPECIAlL get customer service."
Mr Eric R
"They were friendly, helpful and very informative. Booking the insurance was very easy and quick."
Miss Julie C
"Efficient, knowledgable and very helpful service. "
Mr Richard B
"I am naturally insurance company -adverse, but i4me have changed that. Offering me good advice and tailoring the policy to my needs their help was invaluable, and when I questioned the premium they were able to ensure I got great value for money. I'm not even the sort of person who writes reviews, but thought i4me deserved some thanks."
Mrs Susan H
"excellent service"
Dr Fiona S
"Complete cover for all our needs, and good value too."
Mr C
"Good service, great price and easy to do business with."
Mrs Anne G
"Very easy to deal with. Not being passed from one person to another around the office and our details are immediately to hand."
Anonymous
"very efficient, non pushy service. "
Anonymous
"Quick, efficient and friendly service. "
Mr Philip D
"aaaaaaaaaaaaaaaaaa"
Anonymous
"The contact I had with customer service staff was very good. All aspects were explained to me and my questions answered. The price was much better than other competitors. "
Anonymous
"good level of cover for a competitive price"
Mr Michael P
"Easy to use and set up"
Anonymous
"Great customer service and reasonable prices"
Michael H
"explained all matters fully and simply . "
Anonymous
"My enquiry was dealt with promptly and efficiently."
Anonymous
"The process of renewing the policy has been smooth. Unfortunately, no five stars from us because of the insurance price that increased by 10% which far more than the inflation percent. "
Mr Jan D
"they sent a couple of renewal reminders for the policy, the renewal charge was not much more than last year and payment by internet was quick and easy as the supplied relevant policy info in ther emails"
Anonymous
"Hastle free renewal"
Anonymous
"I contacted i4me out of the blue and couldn't fault their excellent customer service, there was no pressure to buy and I was given great background to my query which was the type of product needed to post my property on airbnb, so thanks again "
Mr & M
"Your online processes were straightforward and easy to follow, You were also able to provide the cover i was seeking whilst your pricing seem competative. Great "
Mr David D
"Having looked elsewhere, I found they really had given me the best quote available and liked the fact that they gave me time to look for a cheaper quote before renewing my policy. They didn't put any pressure on me to renew and were courteous at all times when I spoke to them."
Ken H
"very helpful not at all pushy tried to help in all aspects of a not straightforward scenario"
"They were incredibly understanding about my situation and so helpful and reassuring. They sorted out suitable insurance incredibly quickly. Thanks Neil!"