Find out what our customers are saying
Our reviews are independently collected and verified by reviews.io. Read what our customers have to say about their experiences with i4me.
Mrs Sandra W
Mrs Catherine E
"Very easy to get quote online and customer service agent rung shortly after to check if I had any queries. Very impressed with service from I4me so far !"
Mr James B
"Better cover at a competitive price"
Mr David B
"i4me gave me a good price and personal attention following the quote, with a hassle-free start to my cover"
Anonymous
"Home insurance was getting increasingly more expensive due to previous subsidence issues with the property, however i4me sourced a reputable insurer at a saving of around £600! Renewal this year has been a smooth process from start to finish at a similar price to last year! Highly recommended professional company."
Anonymous
"customer service pleasant and easy to deal with"
Mr Chris C
"well pleased with the call to your line. Operator was very efficient yet pleasant. Good value contract achieved!"
Mrs Sheila B
"Quick response. Clear messaging. Quotes reasonably priced. Couteous staff. Would use again."
Anonymous
"My dealings with i4me recently have been professional and efficient. "
Dr Ibrahim B
"Neil Webb has been very helpful, straight to the point."
Mr David S
"Excellent service in providing competitive quote and very helpful explaining all the details."
Mr Laurence S
"Very efficient service and reasonable cost."
Mr Ronald J
"I received my renewal details in good time by e-mail and post and was very happy with the competitive quote. I chose to renew by phone, which was quick and easy."
Anonymous
"they were very helpful, took time to explain things and gave time to ask them questions and give answers."
Anonymous
"If you hadn't reminded me that I hadn't paid my renewal, my house wouldn't have been covered. It is very good that you send reminders & make phone calls to remind people as it is very easy to forget to make payments."
Dr Iain M
"Friendly informative easily contacted"
Mr Stuart G
"Polite, quick and efficient service. Within a very short time on the phone, they gave me the most competitive quote for insurance for my Holiday Let."
Mr David A
"Well presented documentation and swift answers on the phone"
Ms Linda B
"I spoke to a couple if members of staff, who were so patient with me, as I had various questions which, not only were they fully knowledgeable about but they put my mind at ease. ALSO your price was £70 cheaper with more cover applied. Many thanks "
Mrs Alison F
"Easy to contact by phone. Well spoken, easy to understand and efficient staff member.. "
Mr Peter T
"I spoke to a lovely woman called Tasha and she was very helpful and polite thanks Pete"
Anonymous
"Excellent service and great value for money. My property comprises a combined home with a holiday cottage and, separate studio apartment. Insuring all on one policy, so no issues with what is / what isn't covered, is a great attraction."
Mr Garry N
"Promptly answered telephone every time. Knowledgeable staff who could offer appropriate advice. Good price."
Anonymous
"It was wonderful to get an actual person to speak to at the end of the phone wh picked up after just 3 rings. None of the awful automated calling. In addition I could discuss the insurance requirements with the same person without being passed onto someone else. The quote was very competitive and it was easy to discuss the options. "
Mr Brian M
"Renewing our house insurance was easy and friendly service and well explained to us"
Mr Thomas M
"Efficient, timeous reminder service. Clear documentation. Polite, straightforward renewal by card on phone."
Miss Katherine W
"They were incredibly understanding about my situation and so helpful and reassuring. They sorted out suitable insurance incredibly quickly. Thanks Neil!"
Mr Jamie J
"They do seem to have helpful staff who uderstand the layman's perspective to insurance. Prices were too high on my home insurance and on the renewal of my chalet but not by much more so went with them anyway. If it goes up by too much though I'm gone. It all comes down to the bottom line with insurance. Speaking of which, what about this voucher. Thanks for reading."
Mr Christopher D
"Good policy details and reasonable premium."
Mrs Susan H
"Followed up from an enquiry made last year and where knowledgable on what we required to meet our needs"
Mr Benjamin C
"Always helpful knowledgable with good solid advice."
Ms Anna A
"Best quote out of four and most comprehensive"
Peter
"great service competitive premiums"
Mr Cormac K
"Easy access brokers. These guys actually answer the phone first time. Renewed in less than 3 minutes. Fair price compared to competitors."
Mrs Alex D
"Ringing to accept quote - phone answered straight away by the person who dealt directly with my call - no menu's. Customer service represemtative extremely friendly, helpful and knowledgeable. Great 1st impression."
Mrs Jane W
"Very reactive to my correspondence would definitely recommend to family and friends "
Mrs Ruth R
"Quick, easy & painless."
Mr Steven M
"Very helpful staff who were able to offer just the sort of holiday home cover we needed "
Anonymous
"Easy to deal with, and offer insurance for a holiday home that is also listed - 2 complications! "
Mrs Hazel W
"The premium worked out is only half of our normal insurance for buildings and contents. Well worth the short time spent on the internet comparison site. "
Ms Marina B
"All the people I spoke with were nice and efficient, I am happy with the service I was given, and the cover I was offered. The only "small" snag is that after I paid for the cover, and received my final policy documents, I discovered that an exclusion had been added which was never previously discussed with me and above all WAS NOT IN THE POLICY WORDING WHICH I HAD BEEN SENT PREVIOUSLY AND WHICH I DECIDED TO UNDERWRITE. No one even took the trouble to inform me that this exclusion had been added, nor was this mentioned in the accompanying letter or email. I am shocked by this totally unacceptable, opaque and unprofessional behaviour."
Anonymous
"Answered the phone really quickly no queuing and was extremely helpful"
Mr Steven F
"I renewed a policy with i4me this month. They contacted me by phone to remind me the policy was coming to an end and sent me an email and posted a new illustration for me to consider. They are not too pushy and when I phoned to renew, their adviser was helpful and knowledgeable. The policy documents have been received by email within 24 hours and as there quotes are competitive I will gladly use them again. "
Mr David P
"My calls were answered quickly on both occasions. The people to whom I spoke were knowledgeable and helpful. The quote I received was lower than the renewal quote I had received from my existing insurer."
Miss Amanda C
"Easy website to renew insurance policy."
Mrs Sophie G
"Very helpful and answered all my questions thoroughly."
Anonymous
"Polite & helpful staff. (Not had to claim yet- so far so good... the test is when you need to use them for a claim!)"
Mr David M
"Clear and precise explanations provided."
Ms Rebecca S
"I have just taken out a policy for my holiday home with i4me and have been impressed by 1) the competitiveness of the quote and 2) the helpfulness of the staff - who were prompt, knowledgeable and pleasant to deal with."
Mr James G
"So Very easy"
"Polite people asking calls and a great saving on my previous house insurance."