Reviews

"Excellent customer service; polite and helpful staff."

"I got confused with two different insurance policies and inadvertently cancelled my policy. I realised the next day and phone to sort it out and your man couldn't have been more helpful. "

"they explained everything carefully and any questions I asked which they didn't know the answers to ,they checked out and rang me back promptly"

"Good customer service with friendly, helpful people at the end of the phone. No endless music and being put on hold when you ring - real people to deal with as opposed to all these call centres!"

"Having used my broker for years and service getting poor due to complaincy tried i4me and very pleased also saved money . "

"Very quick efficient service all round - thank you"

"The very polite and professional consultant on the phone"

"Insurance for a holiday home is not as simple as you might think. Lots of clauses, and increased premiums. With i4me i was provided a very competitive price, and a policy that suited my needs perfectly."

"Gave good clear advice to someone unsure about what was needed being a landlord for the first time."

"Very efficient lady on the phone information given understandable and clear"

"So far the reminders and information have been excellent. "

"Pleasant on phone and good value . Renewal sent in plenty of time ."

"Previous insurer raised premium by £300 to £800 for 3 properties with no claims made, i4me insured 5 properties with similar cover for £705, no brainer"

"Very friendly staff who were happy to talk through any questions. They were not pushy in any way but made you feel comfortable "

"i found the company very easy to understand ,and the price was very good .so i hope i can stay with them next year ,, MR WOOD "

"I hate using the computer to set things up its ok to do a quick search for prices but half way though the page went off within seconds the phone rang and a nice guy called Neil was on the end he talked me though my quotes and options wasn't pushy at all and when he was done he e mailed me what we had gone though and said he would ring back a few days later, I made more enquires via the internet about prices and they were all dearer, a few days later neil rang back asked if I was satisfied with the quotes he gave me he then set every thing up and I'm all sorted now very pleasant guy thanks Neil"

"Very helpful team answered all my questions. Would recommend "

"I phoned to discuss my quote having never used the company before. I was very happy and did not feel that I was being rushed when I asked questions about the specific details of the insurance. Additionally there was no penalty payment for using a credit card and I requested paper copies of all the documents which were issued without any charge. Very refreshing to have a service provided to this standard. "

"A very prompt response to my request that the premium was too high- the situation was resolved to my satisfaction."

"Very professional in their approach. No selling just consultative. Very easy process which was finally conducted efficiently on line. Would recommend "

"Clear and efficient on the phone. Price competitive. "

"Quick and simple applications"

"Quick efficient service with a no nonsense approach to business always happy to advise and help at anytime , many thanks "

"Very competitive quote, with comprehensive coverage, very customer focused staff made the whole process of reinsuring our property very easy."

"Great to deal with, good communication and speedy process of obtaining holiday home insurance. Would highly recommend! Maria "

"overall good prompt friendly service "

"Good price, easy transaction! Impressed "

"Good service & a good price"

"Helpful, no nonsense, sensible brokers. Highly recommend."

"My property in a flood risk area has been insured with another broker for many years, but I thought that I would review this . After a week I had no response to an email that I sent to them, and when I phoned to speak to someone, they were not able to answer my questions. What contrast when I phoned i4me: I spoke to someone who was able to deal with queries and was given a prompt quote which was a bit cheaper (legal expenses £8 more) for a better level of cover."

"Called me promptly "

"Phone response within 15 seconds and service very clearly explained with simple stepped questions, very polite person on the phone and reasonable acceptable price for the product purchased. I felt like a valued customer."

"quick and easy to deal with and the person knew about the product and there was no automated phone system"

"Very pleased no problems thankyou."

"First search result on google for holiday home insurance, and first class in service, policy coverage and cost. "

"easy to use website, and a phone call to check if I had any questions was appreciated"

"dealt with our request promptly"

"Very informative and courteous. Gave me cover for a holiday home which many insurers do not offer."

"Very friendly, thorough - ensuring that we had the right cover. Phoned when they said. Didn't keep contacting us while we were deciding on whether to use them. Cheaper than our current insurance broker"

"Really helpful advisor and competitive quotation."

"Polite knowledgable representatives. Policy with good quote posted to me before renewal due. Better than renewal quote from existing insurer."

"Followed up my renewal by phone. Very polite"

"I had a call from them within a hour of me doing a quote, and they helped me decide to complete my purchase "

"Cheapest and effortless"

"Very efficient at telephone Not so happy about percentage of premium attributable to broker’s Commission £30 out of £92!!"

"It was lovely to deal with people that were interested in what you had to say. It felt very personal unlike dealing with a call centre and it was UK based. I didn't expect to get such a good quote as I always shop around. I would definitely recommend this company for both service and price."

"Price was very competitive "

"Simple form to complete straightforward information requested and competitive rates"

"I received an excellent service informative professional and friendly"

"The level of service was excellent, the staff telephone manner is also excellent and their knowledge made me feel very satisfied about taking my insurance out through them,"