Reviews

"Answered quickly, great informative, friendly telephone service. Phoned back and could speak to the same person. Good quote and efficient follow up via email. Highly recommend."

"I arranged holiday home insurance through i4me by telephone. The home is going through a period of renovation and will be empty for a couple of months so I was expecting some difficulty in finding an appropriate company prepared to match my needs. I needn't have worried. The whole matter was resolved for me within minutes on the telephone. I was informed that receipt of the relevant documents could take a couple of days but at my request they were sent within the hour. Quick, knowledgeable and polite staff offering a positive service. Thank you."

"I initially telephoned for a quote,your representative was very helpful and professional,he explained the type of cover in a clear manner"

"I have used the same company to insure my second home for 11 years. At policy renewal time, I decided to shop around, online, for a better deal. I am very happy with the i4me deal which has provided a better level of cover and saved me £118.63 on the quote from my existing insurance company. All the documents were sent to my email account the next day. The whole process was smooth and efficient."

"They took the time to explain and help sort out some slightly non standard requirements. They are friendly and provided an efficient and professional service at a reasonable cost"

"Daniel answered the telephone in a clear manor, something in his voice sent a message that he knew what he was talking about. He had a friendly manor and there is a real conversation. The policy offered has better terms than the others I had looked at and it was a a good fewer pounds cheaper. The documents arrived by email. Of course one can never know until a claim is made how good the insurance is, I hope never to claim, Daniel has made me feel that if I did have to claim everything will be absolutely all right."

"Sales staff are usually trained to 'be nice' and close the deal. However I had already spoken to a rival insurance company, and the sales person was, rude, abrupt, interrupted and asked a worryingly small no of questions, leaving me to wonder, If the response of the sales team is like that, what will the response be, if I ever have to talk to claims!? The advisor at i4me was very professional, asked the questions I was expecting to be asked, gave advice etc. The i4me quote was higher than the rival mentioned, but it was a no-brainier choice to make, and left me feeling more confident."

"quick and easy with no daft questions"

"The phone call to discuss holiday home cover was dealt with very efficiently in a friendly manner. No pressure given to complete purchase straight away but they provided all the information I required, answering all my questions before emailing me documents to consider. It was easy to click on the link in email to make insurance purchase."

"Professional, helpful and courteous service. Everything was explained well."

"Efficient, knowledgeable and helpful"

"Very quick and efficient"

"The whole process from start to finish was prompt & professional. "

"Dealt with taking out policy in a friendly and efficient manner"

"A quick efficient service .very competitive quotes. Telephone manner spot on ! Not too pushy ."

"Quick and thorough service. Very happy."

"Managed to Provide Holiday Home Insurance for approx £1,000 less than Current insurers. Everyone I spoke to was Polite and helpful."

"nice pleasant and helpful staff"

"Easy and very competitive on price."

"Excellent service from Neil Webb. Unlike many insurance call centers where you feel like they are reading form a script, Neil actually listened and gave me confidence in the organisation and product being offered. Needless to say I am now a new customer. "

"I initially contacted i4me on line, answered the required questions and was quickly contacted by Liz a member of the team. I was very impressed with the way they handled everything. Initially, I had a couple of small queries regarding the wording of the first policy which was emailed through. A quick call and this was dealt with and amended very quickly. All in all a very professional of handling of my application and a very competitive price compared with other companies.. "

"Very helpful over the phone arranging the insurance cover to get the information correct. "

"Quick and easy "

"The application form was easy to use with questions in everyday language. A stupid mistake that I made was immediately sorted out over the phone."

"The lady I spoke to answered my questions in plain English, was pleasant to deal with and never passed me on to someone else"

"The rate quoted for our risk was very good. However, there is a large quantity of paperwork to read through. Much of this could be re-written and simplified."

"The lady that dealt with me was absolutely fantastic, (Liz steward) helped me throughmy first landlord insurance, unlike your offer of reviews can't even get my name correctly it's wynne evans"

"Excellent service, polite, helpful and very knowledgeable customer service rep. Would recommend."

"Excellent personal service. Genuine."

"Excellent. Very professional service, very responsive, knowledgeable team "

"Buying a policy online was made very easy"

"spending money does not make me happy .bad question!"

"Website is easy to use. Policy is good value for money, with the cover I needed."

"Very helpful telephone conversations easy to deal with "

"The website was quick and easy to navigate and the quote came through quickly, was a good price and had all the details we had asked for "

"I have only just taken out a policy, but I found them very helpful, easy to talk to, and very willing to find me the best price possible."

"It was a very good price and easy to insure my home"

"INFORMATIVE FAIRLY PRICED AND KNOWLEDGEABLE SALES STAFF"

"A quote was sent in the post a month early, which after comparison turned out to be competitive. At least a week after this I was given a very polite call to discuss it, which I was not able to do at the time. I later called them back and they found my details quickly, checked it was all ok and were happy to email me a copy for my review. I chose to pay online rather than call them back, which was easy. The only downside was there was no confirmation email sent at the time of purchase, just a reference number supplied onscreen. Not a big issue just it is usually nice to receive confirmation of approved payment. The policy documents arrived 4 days later, 5 days before my policy start date."

"Holiday insurance can be difficult. i4ME, Holly and Neil made it fairly easy and showed a significant premium saving from previous insurers with equal cover. Holly quickly gave me an encouraging quote on my first call. Neil had the sense to check google when there was an issue regarding my boat house. Confusion with a house boat!!! 10 out of 10 so far and home never to make a claim. It pays to shop around. 11/7/17"

"Very polite and helpful in explaining holiday cottage insurance policy what is and not covered and additional optional cover available. Advised us that having a conservatory would not impact on premium. Professional attitude and response. Well done."

"The online quote was easy to use, the cover was what I wanted and the cost was fair, and most importantly I didn't get bombarded with hassling phone calls. thank you."

"i4me lovely friendly people to talk to, very helpful suggestions on how to improve cover of insurance with no extra cost all explained well questions answered not hurried at all made to feel that your custom mattered and finally the price wow so much cheaper than anywhere else i will recommend to every one thank you so much "

"I was given plenty of time to discuss my requirements and got an ideal policy at a good price. They couldn't have been more helpful."

"They provided most of the insurance I wanted at a reasonable price"

"All good but not yet received any documentation yet and policy starts tomorrow"

"Every contact I have had so far has been very professional, knowledgeable and informative in a respectful and efficient manner"

"I needed a very specific policy and had several questions. I got an immediate response and was comfortable purchasing online."

"easy to deal with helpfull staff"

"The lady that I spoke to, Liz, was clear and very helpful without being pushy. It made a lovely change to be able to understand what she was saying. ( I am not happy with speaking to someone out in India who's accent is so strong that you cannot understand a word that is being said, however helpful they are trying to be ) . I have nothing against the people just the fact that you don't know what they are trying to explain, please don't move your admin over seas. "