Find out what our customers are saying
Our reviews are independently collected and verified by reviews.io. Read what our customers have to say about their experiences with i4me.
Mrs Gail C
Ms Roberta W
"The application form was easy to use with questions in everyday language. A stupid mistake that I made was immediately sorted out over the phone."
Mrs Margaret K
"The lady I spoke to answered my questions in plain English, was pleasant to deal with and never passed me on to someone else"
Mr Chris J
"The rate quoted for our risk was very good. However, there is a large quantity of paperwork to read through. Much of this could be re-written and simplified."
Wynne J
"The lady that dealt with me was absolutely fantastic, (Liz steward) helped me throughmy first landlord insurance, unlike your offer of reviews can't even get my name correctly it's wynne evans"
Mrs Mary E
"Excellent service, polite, helpful and very knowledgeable customer service rep. Would recommend."
Kishor M
"Excellent personal service. Genuine."
Anonymous
"Excellent. Very professional service, very responsive, knowledgeable team "
Mr Mark D
"Buying a policy online was made very easy"
Mr Alan M
"spending money does not make me happy .bad question!"
Mr Robert W
"Website is easy to use. Policy is good value for money, with the cover I needed."
Paul
"Very helpful telephone conversations easy to deal with "
Lindsay
"The website was quick and easy to navigate and the quote came through quickly, was a good price and had all the details we had asked for "
Anonymous
"I have only just taken out a policy, but I found them very helpful, easy to talk to, and very willing to find me the best price possible."
Dr Carla A
"It was a very good price and easy to insure my home"
Joanna C
"INFORMATIVE FAIRLY PRICED AND KNOWLEDGEABLE SALES STAFF"
Chris S
"A quote was sent in the post a month early, which after comparison turned out to be competitive. At least a week after this I was given a very polite call to discuss it, which I was not able to do at the time. I later called them back and they found my details quickly, checked it was all ok and were happy to email me a copy for my review. I chose to pay online rather than call them back, which was easy. The only downside was there was no confirmation email sent at the time of purchase, just a reference number supplied onscreen. Not a big issue just it is usually nice to receive confirmation of approved payment. The policy documents arrived 4 days later, 5 days before my policy start date."
Hamish M
"Holiday insurance can be difficult. i4ME, Holly and Neil made it fairly easy and showed a significant premium saving from previous insurers with equal cover. Holly quickly gave me an encouraging quote on my first call. Neil had the sense to check google when there was an issue regarding my boat house. Confusion with a house boat!!! 10 out of 10 so far and home never to make a claim. It pays to shop around. 11/7/17"
Mrs Jeannette H
"Very polite and helpful in explaining holiday cottage insurance policy what is and not covered and additional optional cover available. Advised us that having a conservatory would not impact on premium. Professional attitude and response. Well done."
Jane T
"The online quote was easy to use, the cover was what I wanted and the cost was fair, and most importantly I didn't get bombarded with hassling phone calls. thank you."
Gail G
"i4me lovely friendly people to talk to, very helpful suggestions on how to improve cover of insurance with no extra cost all explained well questions answered not hurried at all made to feel that your custom mattered and finally the price wow so much cheaper than anywhere else i will recommend to every one thank you so much "
Mr Richard M
"I was given plenty of time to discuss my requirements and got an ideal policy at a good price. They couldn't have been more helpful."
Mr Peter H
"They provided most of the insurance I wanted at a reasonable price"
Mr Robert H
"All good but not yet received any documentation yet and policy starts tomorrow"
Anonymous
"Every contact I have had so far has been very professional, knowledgeable and informative in a respectful and efficient manner"
Linda K
"I needed a very specific policy and had several questions. I got an immediate response and was comfortable purchasing online."
Mr Adrian D
"easy to deal with helpfull staff"
Lois
"The lady that I spoke to, Liz, was clear and very helpful without being pushy. It made a lovely change to be able to understand what she was saying. ( I am not happy with speaking to someone out in India who's accent is so strong that you cannot understand a word that is being said, however helpful they are trying to be ) . I have nothing against the people just the fact that you don't know what they are trying to explain, please don't move your admin over seas. "
Anonymous
"Good value for money and a quick and efficient transaction; all completed on-line, followed by a polite follow up call to ensure that I was entirely happy with the policy."
Dorothy
"The person I spoke to was helpful, efficient and dealt with the matter as if time was of no importance by answering all my queries in a thorough manner. D Farrell"
Anonymous
"They quoted and I accepted for half the price of another broker - for the same cover!"
Anonymous
"They were very knowledgeable, dealt thoroughly with my queries and I was happy with the quotation they provided."
Gill
"I had made some mistakes in my original request for a quote, but after speaking to a helpful lady on the phone, I was able to take out a policy which fitted my needs. Thank you "
Anonymous
"Excellent customer service on both occasions I have called. :)"
Sue
"A lovely lady called Liz Steward answered my call and was so friendly, polite and helpful from start to finish. If I didn`t understand anything, she clearly explained what it meant. "
Anonymous
"Very customer focused, answered all questions and gave us what we wanted. I hope next year or when we insure next time you will keep me happy!"
Angela D
"Quick, easy and affordable. Lovely to talk to UK operators on the phone too :)"
Anonymous
"Really excellent customer service. Documents arrived on time. All in all a smooth and well informed transaction. I will be insuring my other property with then very soon."
Mrs Susie W
"All information was clear and the staff were very patient with answering my questions. I was needing insurance quickly for my home and everything was put in place efficiently and quickly."
Ms P P
"Very personable delivery of information and answering my questions. I was well listened to when I explained difficulties I had just experienced with my usual provider of contents insurance. I was offered cover at a really good price. My difficulties and concern about re-insuring melted away! Thank you so much, Neil, for your lovely manner and help to me."
Dr Eric S
"A very pleasant and efficient interviewer. No unnecessary questions were asked."
Keith W
"The whole process was very efficient and the quoted price was excellent. Speaking on the phone they were very helpful and able to set my mind at rest over a couple of questions."
Mr David P
"Very clear speaking voice from all people I spoke to. All sounded cheerful, professional and confident. Polite and respectful. They made sure I had time to ask questions and answered them helpfully."
Judy W
"Minimum fuss and documents emailed quickly."
David
"i4me provide a very efficient service with very clear terms & conditions and policy documents. Their staff are very helpful and pleasant to deal with."
Mr Richard W
"Instant quote via google search for holiday home insurance but, even better, 14me phoned the next day and sorted out a much better deal for us. Hopefully I won't need to check out the claims department but so far so good! :) "
Mr Nigel G
"I was really impressed with the professionalism and friendly nature of the telephone operator I spoke to and I didn't have to queue on the line to reach a foreign call centre I would definitely recommend i4me insurance brokers"
Mr Jamie G
"Holly Buckingham went out of her way to help with my B&B home policy. I had complete confidence in her. I was extremely pleased with the outcome. The paperwork was sent very quickly and the price was very good compared with other insurance companies I had contacted. I would certainly recommend i4me Insurance Brokers. Thank you. Jamie Graham"
Mr Colin D
"Very efficient phone reception, who clearly explained all the questions relating to my new insurance. Documents provided in clear English, promptly enabling me to pay online and get the full policy promptly."
Jane
"The experience I had with i4me has been very good. The company has been in touch without being pushy and has answered all my queries without delay to my satisfaction . I have received my documents promptly via email and will also be getting copies in the post. This is the first time I have used i4me so I cannot comment on the service if I need to make a claim. All staff are helpful and pleasant. "
"Quick and easy "