Find out what our customers are saying
Our reviews are independently collected and verified by reviews.io. Read what our customers have to say about their experiences with i4me.
Mrs Margaret M
Anonymous
"Good insurance cover, easy website and helpful customer service"
Amanda C
"Great service, got a quote online and they followed up straight away. Easy to use and documents quickly obtained. Would definitely recommend "
Andrew F
"SUPERB SERVICE"
Mrs Jeanette N
"Very good so far but as I have not had to make a claim yet I cannot really judge"
Anonymous
"This was an easy process. A telephone To the Company call to clarify a few queries was answered quickly and a reply given immediately. "
Ray B
"Efficient service, competitive price"
Anonymous
"Friendly, professionable, credible, reliable. "
Lorna
"Very knowledgeable and helpful, quick to respond, felt at ease. Feel if I had any dealings with my policy in the future that I am in safe hands and would be well looked after."
Anonymous
"Provide good service. I would just like to see that returning customers were valued instead of hiking up the premium."
Anonymous
"From first contact to completion, i4me were professional, efficient and knowledgable. Very clear on options available and delivered as promised."
Mrs Dawn R
"It's a no nonsense great value policy. Ive never claimed but I presume the procedure is straight forward "
Deirdre
"Brought insurance for the first time from i4me the young lady I spoke to was incredibly helpful and made the whole process as easy as possible . Great start to the journey "
Mrs Denise D
"Good service easy renewal and competitive price "
Rev M
"The customer service person that I spoke to was very helpful especially as I was paying on behalf of my son and did not know the full address to the flat my son owns. "
Anonymous
"Despite a premium increase, I stayed with i4me as the communication was very good, whilst I could not get hold of competitors!"
Anonymous
"Clear, easy process with assistance readily available if needed. "
Catherine N
"Wonderful easy and a pleasure to arrange as always. The broker was personable. He listened to what I needed and he was very helpful indeed. I would highly recommend i4me. "
Anonymous
"Professionally handled, a quick process over the phone, price given as part of the call, confirmed almost immediately by email. Cheaper than other companies contacted with better terms."
Anonymous
"An excellent service from start to finish which provided sufficient information on which to take out a holiday home insurance policy with i4me. Not only was the quote competitive but the terms were realistic when considering this was for a holiday home where there are necessarily periods of unoccupancy. My previous longstanding provider was not only more expensive but was based on terms of unoccupancy which were less readily achieved particularly over the winter months - so important to consider given the current additional challenges posed by the COVID pandemic. I took the often given advice to "shop around" and pleased that I did!!"
Graham M
"Lee was very helpful and answered all my questions efficiently."
Anonymous
"Staff were very helpful with any enquires"
Rhiannon D
"Non pushy sales process when I failed to complete the entire form. Specialist insurance at a fair price. Seamless purchase process."
Mary D
"I recently renewed my Home Owners insurance policies with i4me for both of my rental properties. i4me were able to renew both policies and remain competitive with their pricing which I was very pleased about. They are thorough and professional and I would highly recommend them."
Mr Douglas L
"Great service, helpful staff, competitive prices would recommend "
Michael
"Good service, helpful got a good deal all went smoothly "
Mr Kevin N
"Helpful and efficient. "
Gillian G
"I was contacted by I4ME when my new insurance was due. Martin was extremely polite very thorough and answered all of my questions with clarity. I would definitely recommend, the cost was less Due to them doing their research before contacting me and I was more than happy to accept the insurance offered. "
Anonymous
"A very straightforward procedure and excellent value, there was one slight error that was quickly picked up by their customer service team and quickly resolved over the phone by a very pleasant and helpful member of the i4me team, Liz Steward."
Anonymous
"very easy to use and to the point questions to fill in"
Calim R
"Easy plain to read simple contact with reasonable prices and quick to respond team. "
Ian F
"Great service and very keen pricing matched with very clear explanation of policy Thanks "
Shani F
"Very helpful and knowledgeable in their field. Informed on all aspects of purchasing the insurance product. Shani"
Anonymous
"My situation of sometimes living in my property and sometimes renting it out is unusual but not unique. i4me was one of the few companies who fit the bill when I was searching for insurance. Whilst not perhaps the cheapest, I feel relaxed in the knowledge that my home is safely covered. I also find it reassuring that the company listens and recommends changes to suit my ever changing needs. During COVID and now in its aftermath, I’m so relieved that i4me is continuing to protect my home - it’s one of the few things I can control at the moment! "
Mr Richard H
"All very easy to set up. Staff where very helpful. "
Mr Ross G
"Very quick to answer the phone when needed. Very helpful at answering questions. Quick to respond when a claim was required. I would recommend i4me"
Mr Henry P
"Really abrupt, demanding woman rang me to ask why I had failed to renew. There had been an oversight because my mail goes to my London address and had not all been forwarded. But since the policy had not elapsed, there wasn't a problem. Hard to know why she was so curt and unpleasant to deal with. After that a very nice guy phoned and we sorted it out. "
Phillip R
"Good prompt service"
Mr AG N
"Never had any problems dealing with i4me."
Julie
"Good cover for a reasonable price. Admin is efficient and policy docs easy to understand. would recommend.."
Anonymous
"Very easy renewal process, fast telephone response and not over complicated. Price increase still keeps this company at a competitive market position..."
Mrs Mairi P
"Very efficient renewal process. Clear and timely documentation. "
Mrs Susan M
"Our second time renewing our house insurance with i4me Insurance. Always very professional and get the job done efficiently. Thoroughly recommend. "
Anonymous
"Excellent service at my latest renewal for the landlord policy. I checked online with a few other providers, including Direct Line and the i4me renewal remained competitive and this is after being with them for 3 or 4 years. In the past I have found that insurers have a tendency to take advantage of their longstanding clients but this does not appear to be the case with i4me. Well done to them."
Mrs Karan S
"I have just purchased my second i4me Holiday home policy and have found them extremely helpful, highly customer focused and very easy to deal with. I wouldn't hesitate to recommend them. They know how to make a client feel valued. Thank you i4me. "
Claire F
"They talked the process through with me over the phone making it easy to apply for holiday home insurance. "
Anonymous
"Renewal process was efficient and easy to complete. However, disappointed with the high percentage hike in the premium after a year of a reasonable price, but maybe this year due to Covid etc it is to be anticipated! "
Mrs Hazel A
"Kind reminder call about renewal. Friendly advisor able to impart important info re policy. Very helpful"
Mrs Carol D
"Telephone communication - excellent service from well informed polite employee."
Mr Ian N
"Very good at sourcing the best insurance provider"
"Very easy, good price and helpful to contact and complete"