Reviews

"Pleased with the efforts last year in arranging this policy and the recent renewal was equally professional."

"Excellent service from i4me. Extremely quick and efficient process, with very clear and effective communication both by phone and e-mail and also in accompanying policy documentation. Would highly recommend this company to others. Many thanks."

"i4me offer what I believe to be a good value insurance on a holiday rental cottage. They are responsive on the phone to the only annual query I make, which is to review the premium they have set. Fortunately I have not had to make a claim, so I cannot comment on that aspect."

"Very clear and concise transaction Very polite and patient "

"Polite, knowledgeable staff. Helped with my query pre-renewal straightaway. Easy to renew. "

"Very quick responses and competitive price for insurance.Good on line service and telephone response."

"Great price for what seems like good cover and a friendly service. Only improvement would be to get an immediate confirmation email when you buy online at the weekend to say the policy documents will be processed on the Monday. Even so, it was all done very quickly and professionally."

"Really informative advisor who offered a great policy "

"Great price, great customer service, would and have recommended "

"Found us a much cheaper rate. Good reminder, and easy to deal with"

"Very efficient with a response, very polite customer service."

"Really good service. the sales team were followed up with phone calls from my initial online query and quote. So would recommend them."

"Excellent and efficient service. staff very helpful and friendly "

"lovely brokers. And even did the detail work on a quote and got a further discount on the renewal premium! They went the extra mile for me - so would definitely use them again."

"Renewed our policy and as before the service was excellent, knowledgeable and friendly staff."

"Very helpful advisers who do put pressure on you or upsell like many competitors. They also had a good understanding of the requirements for second home owners which, again, several more well known companies do not seem to understand. Would recommend."

"In short the gentleman who phoned me after my initial search on google was very friendly and helpful. Answered my questions, did not waffle; always a plus in my book; and sent the documents in a timely manner. Plus I believe I got a very good deal. Many thanks"

"very pleasant customer service able to answer my questions about the policy. competitively priced for the cover I requested"

"Very helpful and polite"

"Very efficient and attentive. Price could be a bit more competitve but reasonable when inertia sets in!!"

"I am very impressed by i4me Ins. So helpful, very professional and made me feel comfortable when discussing my needs. Thank you all."

"Neil was Very helpful, listened to what I said. Not at all patronising, felt I was found the best possible deal with your company and made it feel as if it would be value for money. Worked with me and kept things flexible. 5* rating thank you."

"Great customer support in providing a quote - I haven't had to make a claim or renew, so can't comment on that. However, getting a quote and querying a few points was painless and the staff were very helpful."

"Calls are always answered quickly by Uk based staff. Also emails responded to quickly. Helpful and efficient staff and gave a good quote. "

"I was very pleased with the service I received."

"I found i4me very helpful and friendly. Got a quote quickly and with out any fuss, and good followup without pushing."

"Excellent. Massively cheaper than my usual insurance company."

"Competitive quote and an efficient and prompt telephone service with immediate despatch of policy documentation. "

"Very helpfully staff and explained policy very well"

"Quick and easy to submit an application on libe"

"I recently renewed my household contents insurance with i4me. I found their service to be excellent: despite speaking to different agents, everyone was 'up to speed', emails were sent by return, and despite me making some significant changes to the level of cover requested, policy documentation was amended accurately and provided quickly and efficiently. "

"Fast, efficient and pain free process resulting in great value insurance deal"

"Fantastic service, a really easy to use web site and swift insurance cover provided "

"Good website & easy to use"

" Very efficient and knew exactly how to resolve our particular circumstance. The most competitive quotation and beat Direct Line easily and covered more risks. Highly recommended "

"Not received my confirmation yet but lady on phone was very polite and professional."

"Very efficient, informative, helpful and friendly."

"Simple, efficient and competitive price. Would recommend. "

"I could not be happier with i4me brokers. Lee and Neil were very helpful, friendly and professional. They took a lot of trouble to ensure that the holiday home insurance they quoted me for was suited to my circumstances and the process was far easier than trying to find something suitable on a comparison website (which was, in fact, impossible). The quote was very competitive too. They were also very quick in emailing me all the details I needed to make a decision. No waiting in a queue on the telephone either - on both occasions I telephoned I was put straight through. A very refreshing experience. Thank you."

"Good cover, policy information, courteous staff, easy to renew"

"I have a difficult to insure cottage; its in a flood risk area and used for holiday lets. I was disappointed that the premium had risen 10% per year for the last 2 years and queried this. I was offered an explanation ie indexation and holiday let properties are apparently high risk for damage."

"Very helpful telephone customer service, good clear website and the lowest price I was given on a comparison site for the best cover available."

"Good fast easy!"

"I was very happy with the service provided by the gentleman named Adam who dealt with my call. He was very pleasant, helpful and knowledgable. I would have no problems in recommending your company to family and friends. Thank you."

"Neil was very helpful through my search of the minefield that is finding the right policy for us. He gave me options and talked through each one pointing out the difference in them. I would not hesitate in recommending your company and in particular Neil. Once I had confirmed the policy we required, It was sorted in an instant taking a huge pressure off my shoulders. Thank you for your service. "

"I have not had to make a claim so can't comment on that. But the service and ease of purchase has been excellent. Also a fair price and good range of cover. Very good communication throughout. And a short wait on the phone for customer service - a nice change!"

"they managed to reduce my renewal premium"

"The premium increased by 12 % over 2018-19. There was no explanation. I could not be bothered to search for anything cheaper, but I will next year if the same thing happens."

"It’s so refreshing to get through to a company who listen to what you want and then make getting it easy. "

"Great staff but disappointing that alternative deals aren’t investigated at renewal."