Find out what our customers are saying
Our reviews are independently collected and verified by reviews.io. Read what our customers have to say about their experiences with i4me.
Mrs Rachel C
Miss Juliet E
"Can't review as an insurance company until we need to claim!! However the process of phonong etc was very quick and easy and the woman dealing with our purchase was very good, polite, clear and efficient. So far so good!!"
Charlotte
"The agent dealt with my queries effectively and patiently"
Mr Martin B
"Extremely easy to use website and a straightforward procedure to effect the insurance. Literally took a few minutes and very reasonably priced."
Peter S
"Haven't as yet had any reason to call or claim but the initial experience was efficient and friendly."
Rosalyn W
"good communication, pleasant staff, no pressure to sign up."
Stewart
"Liz was very efficient at getting me the right policy for our holiday home.the policy does exactly what it says,no hidden clauses.excellent service & would recommend to anyone."
Mr Garry N
"Good response time on telephone. Easy to talk to agent - clear answers."
Charlotte D
"Good communication. Good price. Fast processing"
Colin
"The service we recived was good, the application was straight forward, the call handler was profeshional and understanding we received a competitive qoute from a top insurer, after looking at the market we returned and purchased our policy from i4me."
Rob D
"Very simple website, good follow up, good premium"
Peter C
"Helpful friendly and efficient and reasonable"
Mr Jack S
"Good service and helpful and knowledgable staff. Documents received electronically very promptly."
Miss Tania J
"Easy, quick, communicative - just no fuss and no bother to get the insurance that suits your needs. Thanks,"
Mrs Frances B
" Arranged home insurance over the phone and received excellent customer service . Member of staff was very helpful and polite. Product was exactly what we needed for own home and holiday apartment at a reasonable price. Would recommend this broker to others."
Alan
"Very helpful and knowledgeable and called back!!"
Catherine R
"All staff I spoke to or had email contact with were helpful, professional and friendly. They were very patient in explaining the cover. The policy was comprehensive and very suitable for the issues specific to a holiday let. Hopefully, I will never find out how the staff deal with me during a claim! great service thank you "
Vicki B
"Proactive in sorting out the insurance renewal and very competitive on price"
Richard
"Having used the same broker for many years I thought it was time for a change and found i4me with an online search. They have surpassed my expectations in terms of service and are also competitive with their costs. I would highly recommend them."
Laurence S
"Very quick and easy to deal with, no hard sell and very easy online system to use. Very reasonable price too!"
Mrs Davina P
"Very good service, the person I spoke to was excellent ( sorry can't remember his name) hope to use this insurance again"
Mrs Davina P
"Very good service, the person I spoke to was excellent ( sorry can't remember his name) hope to use this insurance again"
Ms Margaret K
"It was so reassuring not to be faced with an automated service or guided to the internet -I was impressed at having a knowledgeable helpful and patient advisor who took a short time to provide me with the insurance I was seeking Fantastic service "
Iain
"All very painless, courteous and knowledgeable. Will give them a go for my own home insurance. "
Mr Rosario C
"Very helpful and the brocker knew his stuff."
Samantha
"Good customer service, easy to understand the policy"
Mr Michael G
"Hi, I was turned down with swinton insurance when I tried to renew my policy due to it now being classed as a flood risk, l4me offered me a great quote and have now changed companies. Great service many thanks."
Mrs Deborah S
"it was good to discuss with people I can understand clearly & they phoned me . they were very polite & professional. Thank you"
Rosanna D
"Excellent, efficient and friendly service, and a decent price for the product, thanks."
Dawn F
"Highly recommend this company! Really pleased with the service, quick to get back to you and great price. "
Jane S
"Pain free process from initial contact, through quote to online payment and all at a competitive price. Recommended"
James B
"Refreshingly competent assistance with arranging the insurance for our holiday home and explaining how the chosen policy could easily be changed to cover holiday lettings. easy on line as well with original quote."
Anita S
"Very pleased with the quotation given by far the best price in comparison and the cover suits our every need ."
Andrew J
"Makes a huger difference being able to talk to someone who actually understands risk and insurance and can make decisions with the policy to fit your own circumstances"
Derek T
"So far so good , hope it continues should I be unfortunate enough to have to make a claim! "
Jennifer
"Very helpful, received a great quote for the coverage I wanted and let me lock in the rate for when I was ready to switch providers."
Nicola G
"I spoke to three staff on different occasions, and they are always very helpful and polite. I have been offered a competitive policies. "
Mr Keith M
"I arrived at the i4me website through directline.com when searching for buildings insurance online. i4me was not the lowest priced quote that materialised but I felt the lower one was too cheap. I needed to clarify issues that the website did not deal with and so I telephoned i4me and the call handler I spoke to was knowledgeable and helpful and I ended up placing the business with i4me."
Jacqueline J
"Excellent service, very clear advice. Hopefully I won't have to test the claims service."
Mrs Sarah C
"I searched online for quotes but because of my answer to one of the questions was unable to find what I wanted. I was telephoned within 15 minutes by an extremely helpful man who was able to clarify and assist me with several queries, came up with a very reasonable quote and arranged cover quickly and easily. I was not under any pressure to accept his quote there and then but felt able to do so because the broker was so helpful. Very happy with the service I received."
Mr Simon E
"My enquiry was dealt with in a polite and informative manner, making my decision to switch providers easier."
Andrew A
"Having completed the form on-line I was contacted by a very pleasant and helpful person (Matt). He answered my questions and clarified a couple of things about locks and flat roofs. The price was also pleasantly competitive. Documents, etc were e-mailed promptly too. "
Mr Ian C
"Efficient service and no "hard sell" with follow up call."
Mr Michael M
"I4Me were very good in immediately calling me when I had become a bit confused about having taken out a policy with them. Thank goodness someone was keeping me right. I was also impressed with the fact that they had taken the trouble to follow up their quote from a year ago after my having made arrangements elsewhere on that occasion."
Caroline C
"More help could be offered when you have queries "
Marco D
"Thank you ,all dealt with very professionally and prompt."
Mrs Margaret C
"Delighted with the initial professional and welcoming telephone conversation . Questions were clear and all explanations regarding cover explained in detail along with the required insurance protocols. This gave me confidence that company took their responsibility to the customer seriously . I was particularly pleased with the the level of inclusive cover such as contents and public liability . Lastly the price for cover was amazing . I would recommend your company to others looking for a competitive quote . Sincere thanks to Adam for putting everything in place and for being such a pleasure to deal with throughout the transaction . Many thanks . "
Mrs Alison B
"The lady who dealt with me was friendly and helpful. The process was quick, took about ten minutes on the phone and the most important thing was that we made a very good substantial saving on our policy!! Highly recommended."
Dr Jennifer V
"Excellent service. A very helpful team of agents, in particular Matt, who took the time to listen to what we needed and then arranged exactly the right insurance. Would definitely use the company again. "
Mr Craig H
"Easy to use website, prompt and friendly service and competitive pricing. Well done"
"Having received my renewal premium I decided to shop around. i4me brokers offered a much cheaper policy and it was very easy to complete the required information, get an instant quote and then buy online. I would recommend this company."