Reviews

"Refreshingly competent assistance with arranging the insurance for our holiday home and explaining how the chosen policy could easily be changed to cover holiday lettings. easy on line as well with original quote."

"Very pleased with the quotation given by far the best price in comparison and the cover suits our every need ."

"Makes a huger difference being able to talk to someone who actually understands risk and insurance and can make decisions with the policy to fit your own circumstances"

"So far so good , hope it continues should I be unfortunate enough to have to make a claim! "

"Very helpful, received a great quote for the coverage I wanted and let me lock in the rate for when I was ready to switch providers."

"I spoke to three staff on different occasions, and they are always very helpful and polite. I have been offered a competitive policies. "

"I arrived at the i4me website through directline.com when searching for buildings insurance online. i4me was not the lowest priced quote that materialised but I felt the lower one was too cheap. I needed to clarify issues that the website did not deal with and so I telephoned i4me and the call handler I spoke to was knowledgeable and helpful and I ended up placing the business with i4me."

"Excellent service, very clear advice. Hopefully I won't have to test the claims service."

"I searched online for quotes but because of my answer to one of the questions was unable to find what I wanted. I was telephoned within 15 minutes by an extremely helpful man who was able to clarify and assist me with several queries, came up with a very reasonable quote and arranged cover quickly and easily. I was not under any pressure to accept his quote there and then but felt able to do so because the broker was so helpful. Very happy with the service I received."

"My enquiry was dealt with in a polite and informative manner, making my decision to switch providers easier."

"Having completed the form on-line I was contacted by a very pleasant and helpful person (Matt). He answered my questions and clarified a couple of things about locks and flat roofs. The price was also pleasantly competitive. Documents, etc were e-mailed promptly too. "

"Efficient service and no "hard sell" with follow up call."

"I4Me were very good in immediately calling me when I had become a bit confused about having taken out a policy with them. Thank goodness someone was keeping me right. I was also impressed with the fact that they had taken the trouble to follow up their quote from a year ago after my having made arrangements elsewhere on that occasion."

"More help could be offered when you have queries "

"Thank you ,all dealt with very professionally and prompt."

"Delighted with the initial professional and welcoming telephone conversation . Questions were clear and all explanations regarding cover explained in detail along with the required insurance protocols. This gave me confidence that company took their responsibility to the customer seriously . I was particularly pleased with the the level of inclusive cover such as contents and public liability . Lastly the price for cover was amazing . I would recommend your company to others looking for a competitive quote . Sincere thanks to Adam for putting everything in place and for being such a pleasure to deal with throughout the transaction . Many thanks . "

"The lady who dealt with me was friendly and helpful. The process was quick, took about ten minutes on the phone and the most important thing was that we made a very good substantial saving on our policy!! Highly recommended."

"Excellent service. A very helpful team of agents, in particular Matt, who took the time to listen to what we needed and then arranged exactly the right insurance. Would definitely use the company again. "

"Easy to use website, prompt and friendly service and competitive pricing. Well done"

"I typically entered a search engine and after reading the general detail i4me was one of the three sites I went through the generic process in seeking a quote. Holly Buckingham from i4me telephoned and also emailed me seeking clarification on one point. That sorted I received a quote the following day. I then contacted Holly by phone regarding amendments and additions to the schedule and this was speedily done with appropriate suggestions and explanations from Holly. Within less than 10 minutes it was "all done and dusted"! Price was important but gaining confidence in who you are dealing with is just as high up the scale and i4me scored on both these points. I will certainly be contacting i4me when my other insurance requirements are due. Thank you."

"I bought two separate insurance policies. Both were competitively priced and offered more than adequate cover for both purposes."

"Matt provided an excellent service and updated the policy documents and cover to fully cover my requirements. A good service with great customer service. Would recommend."

"Efficient and effective customer service. Staff are helpful and friendly and you don't have to wait hours on the phone to speak to a human!"

"I recently contacted i4me in regards to holiday let insurance. Ben was extremely helpful and informed. He had a relaxed manner making our conversation easy & not filled with sales pitch & jargon. He quickly sourced & answered my queries, & when he needed to phone me back after he had discussed a query with the underwriters, he did so very promptly within 5 minutes. So to conclude, very efficient & competent company with great products."

"My enquiry was handled politely and professionally. My quotation for home and buildings insurance was very competitive and I am pleased to say that I was happy to do business with i4me."

"I have bought a house to use as a holiday let and previous owners recommended i4me for public liability insurance. Setting up the same policy as them was very easy . Really hassle free. Friendly and efficient. "

"Two phone calls, and two very helpful human beings who talked me through what was needed. Result? Policy purchased, reasonable rate. An excellent service."

"From start to finish taking out an insurance policy through i4me was very simple to do & the price was very competitive compared to other similar policies elsewhere. I would recommend giving them a "try before you buy""

"very helpful, without the hard sell."

"Excellent Service, efficient and polite with knowledgable helpful people dealing with my questions. I felt very comfortable working with this company."

"First time I have used this company and I will certainly use them again. My insurance was so much cheaper than other quotes received. The staff were friendly and efficient. This company comes highly recommended. "

"Very quick attentive responses. Very good cover from a recognised insurer and competitive. Would recommend."

"Best web service and best policy, a definite recommend"

"Excellent helpful service, explained all options thoroughly and matched to my own personal situation with the minimum of fuss."

"Excellent service, friendly and efficient, would recommend."

"Really pleased with the efficient way my enquiry was dealt with and how easy it was to take out an insurance policy. "

" Applying for building insurance, I've received very helpful information from Matthew. He has insured my house in a reasonable period of time."

"Price of home & contents insurance is very competitive. Good customer communications. "

"The best part of this was speaking to someone who did it all for you rather than having to do it on line which can often be so frustrating! Excellent service by a very helpful and pleasant chap. Refreshing and efficient!! "

"So easy to use the website. Lots of options. I ended up with better cover at a cheaper price than my current provider. All the documents came through as promised within a day. Well done! Recommended."

"On both occasions estimate and payment and amendments were dealt with very well."

"I found the agents I was speaking with at i4me insurance, Matt and Adam, extremely helpful and polite. The premium quote was competitive. Only one small item on document needs correcting. Day, date and time I was given for a return call was followed through which is more than can be said for a lot of companies these days. Thank you."

"Easy to use, quick and competitive."

"What a quick and easy proposal on line site when I phoned I was contacted by return on my land line within minutes "

"Found the service very easy and Adam who I spoke with was very helpfull. Thank You Michael Harrison"

"Helpful service on the phone, unpushy, and a policy which met our needs."

"I was very happy with the efficiency and the advice given by your staff member. You were able to provide me with a product which will cover my AirB&B activities which my old insurer could not. The computer was a little slow though and your customer service assistant had to wait for it to get to the correct place whilst form filling, not her fault in any way though. I appreciate that a wait would be necessary when looking for a provider."

"Good, helpful, diligent and prompt. Five words minimum annoys me though"

"When trying to get a quote via your website I struggled to get past the occupation question as I am retired, and website did not accept my status so I telephoned and received a very positive and helpful trawl through the questions manually. Very satisfied."

"I have always found insurance websites frustratingly long-winded, & specialist requirements such as B&B & lodgers difficult to find cover for. This site was straightforward and helpful and came up with a good solution at a reasonable price (and it's not often I say that about insurance!). And just as I was about to pay a friendly phone call to check that all was ok. Thanks"