Find out what our customers are saying
Our reviews are independently collected and verified by reviews.io. Read what our customers have to say about their experiences with i4me.
Mrs Jacqueline H
Ms Janice G
"Prompt, efficient response with reassurance of recommending good, regulated cover at competitive price. "
Mr Paul N
"Quick responses and good explanations."
Gerald
"fantastic efficient will use again"
Brij S
"The service provided was excellent. "
Sacha
"Really quick easy and polite staff. Very pleasantly surprised."
Linda
"After spending very many minutes speaking to my current insurers directly I was very frustrated as they seemed to know very little about my request and had to keep checking with others. However i4me this was an excellent way to look for a quote. Easy to fill in on line and then to speak to an advisor to the check details. The best part was the phone process. No hanging on listening to tinned music but a message to take my number and someone will ring be back. This happened within a few minutes and Holly seemed very knowledgeable and was extremely helpful. The result was a sale. Thank you."
Mr Michael H
"I found the service straightforward and the fee comepitive. Taking out the insurance on line was simple. "
Andrew F
"Very good saved hundreds "
Bryn D
"They called me to offer assistance with regard an online quote, they altered the information for me as some options were not available online ( the drop down menus ) and gave an updated quote immediately. As i had asked for quotes from other providers as well, i asked them to wait a day so that i could digest and review all the quotes. The following day i received a call and again they were able to adapt the policy for some items i had forgotten to include, so to conclude the customer service was brilliant and wont need contacting until next year. ;-) "
Mrs Catherine W
"Very easy to deal with, friendly helpful staff who gave follow up calls to check everything was OK, plus insurance competitively priced."
Mrs Maria D
"I have found i4me to he affordable, flexible, clear in communicating and helpful"
Ralph
"i4me were very helpful over the phone without being pushy and their price is almost half what I paid for the same cover the previous year!!"
Cathryn W
"Straightforward, clear and efficient - the process of securing my insurance was terrific."
Tony S
"Very good to deal with Competitive prices Helpful staff Never used before Will certainly use again"
Janice H
"The two people that I spoke with were really helpful and polite. They made you feel welcomed and took plenty of time to make sure you were getting the right policy. Very pleased and I shall probably renew my other insurance policy with them when it falls due. Thank you. "
Mr David P
"Very helpful with the telephone enquiry. Clear advice given and quick notification of premium given"
Barry E
"good customer service and the product was a good price."
Linda H
"Excellent service and so far we've found them very helpful and their prices competitive. "
Mrs Tiya I
"Very responsive and helpful service. Answered all questions quickly. "
Ramanbhai
"Very helpful, quick response and knowledge of product"
Elvina
"I obtained excellent service when looking to renew my holiday home insurance, the website was straightforward with an easy to complete quotation form. I also received a friendly phone call after receiving a quote to ensure I was happy with the service. The quote obtained was significantly cheaper than what I had been paying and the communications excellent. A very happy customer. Thank you."
Anne F
"I have a another house insured via this firm. I have been satisfied with the professional way they have dealt with my enquiries. They have always been back in touch and with a competitive quote. Paperwork is also received promptly."
Mrs Karen L
"Excellent communication. Easy to use website. Telephone personnel polite & efficient. Extremely competitive quote. "
Mr Ian P
"Having had a couple of refusals from other companies to insure a log cabin, I was relieved and delighted to speak to a most helpful agent at i4me. I was quickly taken through the process and insurance that catered to my needs was arranged immediately, and at a competitive price. The relevant and accurate documentation came by e-mail within 2 working days."
Martin
"Liz was excellent She was very professional, explained everything perfectly and was able to look to reduce costs even though I had not pushed to lower the cost I am now looking to change another policy over to your company. Regards, Martin Berriman"
David B
"The lady who I spoke to was brilliant. "
Denis R
"Made an online purchase found we site easy to use"
Mrs Carol W
"Helpful, polite staff who delivered a prompt, competitive quote - highly efficient. Thank you."
Mrs Sylvia P
"My query re holiday insurance was dealt with in a very friendly and polite manner..and with patience . I also got complete satisfaction . wouldn't hesitate to recommend this company."
Mrs Julia A
"Very easy to use on-line and a very competitive price "
Howard
"Having contacted over 5 insurance companies for contents insurance, I will have no hesitation in recommending i4me for their clear written and spoken information, helpful and patient advice over the phone and prompt responses to communications. This is based on whoever I have been in contact with at i4me. A very professional organisation in my view. Thank you."
Mr Alan B
"Very efficient and excellent price...no claims yet so can't comment on that though."
Mrs Anita K
"I am very pleased with customer service. This is my second home insurance with I4me and the quotes are much cheaper but the service is far superior therefore value for money"
Mrs Elizabeth J
"Needed a quick quote - helpful office contacted me following internet completion. Offered price same morning. Excellent but also polite and efficient staff. Just await paper copy although has been sent on email. Unable to print it off. "
Betty B
"Impossible to review, insurance has just been purchased. Will review in one year if we have cause to claim"
Devinder S
"Service provided was excellent by all especially Claire who checked upon me with regular follow up calls this was due to the fact i was waiting on my Cottage to complete in exchanging purchase contracts . Did not push me at all the calls were of welfare nature . I found the price to be competitive , very informative of product that i was purchasing . So thank you all for your support . "
Katrina J
"The staff were efficient, professional and courteous. Very impressed, keep up the good work"
Craig
"very helpful and knowledgeable thank you "
Clare
"Excellent online application, clear and concise. Quote arrived quickly and staff efficient when quote was taken up."
Mrs Catherine D
"Thank you for your quick response to my enquiry re insurance for my second home. I was very pleased with your quote and the way my called was dealt with."
Mrs Mary M
"Thank you for one of the most polite no fuss experience I have received today. My husband and I are delighted with our purchase and I have already recommended you to some friends in a similar situation . Mrs Moss "
Mr Anthony W
"Early days but so far so good.New Policy arranged with the minimum of fuss at a reasonable price."
Mrs Cherrill H
"Excellent - informative -efficient. -friendly- I wasn't pressured and I was delighted with the quote which I was given quickly - highly competitive rates"
Mr Mark S
"A very good customer service experience. I found the staff to be very efficient and knowledgeable, they fully met my requirements and provided the cover documents within the hour. I was also very pleased with the experience and cost of the policy. I would fully recommend this broker."
Martin P
"i4me offer a very smooth service when it comes to quotation and arranging a new policy. After initial contact they followed up for extra detail and sent reminder emails about their quotation. When I telephoned to amend some of the details I had given the service was very efficient and a new quotation was issued quickly. The on-line payment once I had decided to go with i4me's quote was quick and painless with policy documents forwarded by e-mail the next day."
Kathrine G
"I had been recommended this insurer so made a 'phoned request for a quotation. The 'phone discussion was helpful, polite, professional and, best of all, came up with a quotation which was significantly less than I am currently paying. The quotation and all other documentation was sent promptly by e mail, followed up with a 'courtesy' 'phone call. I bought the insurance on line. The real test of an insurer is how well a claim is managed, but I hope not to have to try that out!"
Rebecca M
"Excellent service, great telephone manner and very helpful unlike other insurance brokers. "
Dirck G
"The questionaire was explained very well and easy to understand. There was no pressure to purchase and the follow up caller was very polite. Finally, the price and the terms were very good too."
Dr Rodney S
"As a new landlord I enquired about house insurance. The advice was good and comprehensive and the documentation emailed immediately to me, giving time to consider and compare. Phone is answered quickly and the service was very good."
"Excellent Service and advise. Very good knowledge of the insurance industry and a competitive price. Many thanks R D H"