Find out what our customers are saying
Our reviews are independently collected and verified by reviews.io. Read what our customers have to say about their experiences with i4me.
Christine S
Mr Phillip D
"The phone conversation was very helpful although I cannot remember being informed of the instalment fee. However, I was generally pleased with the service I received and the cover given. "
Mr Peter A
"Disappointed with the annual increase for my holiday home insurance with another broker, I happened upon i4me after a google search and did an online quote which after being contacted by telephone following my visit to the website resulted in a much cheaper quotation for a better cover, so it was a no-brainer. i4me are easily contactable by telephone and the quality of the service is helpful and courteous. "
Michael
"Very competitive quote for Holiday Letting insurance. A real person followed up with a call to check if I had all the information and wanted, he discovered I had omitted one small fact and this led to further discount. The new quote was sent immediately by email, all the facts were very clear and the ability to purchase with one click directly from the email was a good feature. "
Miss Kerry W
"Excellent service / prompt quick and efficient - Holly was very helpful."
Mrs Julie A
"The whole process was handled very professionally and efficient. I had received an online quoter a holiday let, I then called i4me as I had some questions that were fully answered. I would recommend this company to friends and I will be looking to take out my home insurance with them when it is next due"
Mr Stephen K
"Very helpful, knowledgeable and a speedy response .Not to mention the competitive rate. I will be recommending to friends "
Marjorie W
"Can't really review the policy cos 1) it hasn't started 2) I can only really say if the policy is 'fit for purpose' if I have to make a claim. The purchasing of the policy on line was straightforward but I can only give a fair review of the broker if I have to make a claim. "
Mrs Jean B
"I found the staff helpful and very informative during the phone conversations I had to renew my insurance policy. My questions were answered quickly. Very impressed."
Mrs Fielder
"i4me provided a very courteous and efficient service, everything was explained thoroughly and they phoned me back when they said they would. I would highly recommend them."
Jeanette L
"Helpful, knowledgeable, pleasant person that answered the phone. Answered all my questions most satisfactorily. Competini"
Heather
"Really quick and easy to set up insurance, and good value. Other insurers won't handle rental properties, but these folks made it easy. "
Nicola B
"Friendly efficient and helpful staff who explained the policy and answered all my questions effectively."
Robin
"I found Mathew Durrant knowledgeable, friendly and very easy to converse with. His response was speedy and detailed which gave me confidence in the information that was provided. The other staff I came into contact with were also both friendly and efficient. I certainly have no hesitation in making a recommendation."
Elizabeth H
"I was motivated by the profound alarm at the quote we received from the NFU. I was very disappointment with them as I thought they valued loyalty, alas no!. However just around the corner was i4me insurance. Firstly They were easy to find, coming at the top of the organic listings on google search. Secondly the staff member answered the phone on the second ring!, she was accommodating, polite and efficient taking down our particulars and giving me a quote. Thirdly and most importantly this quote was so significantly cheaper that the NFU's that I was happy to proceed and complete the deal. Thank you i4me insurance. My advice is shop around every year and be open to finding other insurers. I am thrilled to have saved so much money and to have found the whole process so easy. "
David M
"Excellent to deal with, my application was dealt with promptly by friendly, helpful staff."
Mrs Laura O
"Outstanding service. Highly professional "
Mrs Gill G
"Found Matt helpful, good advice, informative, answered all my questions, gave me time to consider & compare & NOT pushy! Good communication. Very good service & loved the price! "
Mr Nasser D
"I found the 4 persons I talked with very helpful and knowledgeable about the insurance I was looking for. They were courteous and called me back to check on my progress and to offer alternative companies from whom to obtain further quotations. I am very satisfied with your company and will definitely recommend you to fiends and family. Thank you "
Mr Jonathan W
"I thought I had already done a review. Very impressed. In particular we had an unusual issue due to a significant claim for escape or entry of water in 2013,this was referred to underwriters,we were phoned back within half an hour for further comments and a quotation issued taking account of the previous claim. As a result you secured the business."
Gwendoline C
"I was very impressed with the speed at which I received a call from the office. I was still completing the on line form when I was called. The information given and immediate answers to my questions confirmed that Matt knew what he was talking about and was very patient in his answers. We took out the insurance there and then . "
Sabrina
"Excellent customer service, best rates and very helpful. "
Mrs Jennifer S
"Telephone agent extremely helpful, very competitive premium. Online documentation arrived promptly."
Simon
"Very helpful, efficient and cheap quote"
Miss Alison G
"Staff very efficient and friendly. It may be useful to have the facility to speak to someone on a Sunday. "
Mr Peter W
"Quick and easy strat forwards so simpul easy to do"
Eric L
"Best service I had from 4 brokers. Clear and precise and NO pressure. Best of all having said I wanted a while to think it over plus I was not ready to go ahead with the policy as the start date was more than a month away there was no further pressure from them. This was not the case with other companies I was in contact with. Thanks William"
Mrs Jenna Z
"Very helpful staff, made the decision easy for me."
Mr Stephen M
"I phoned quiet a few times to ask questions about our quote as several mistakes had been made on the "what you have told us page" after verbally clearing these up a new e male was sent to us with the corrections on it so matters were able to be cleared up. we then could proceed to purchase the insurance. The lesson from this is always check this page as mistakes can easily be made when on the phone. The staff were always pleasant and happy to do the corrrections."
Verity R
"Straightforward documents, thorough in approach, intelligent conversation over the phone, quick to respond and reasonable rates. Thankyou. "
Miss Michelle L
"Spoke to various providers and was impressed by the professional way in which my queries were answered. The lady I spoke to was very helpful did not push the hard sell and gave me a good price. I had various experiences from other providers going from the hard sell, speaking to me as if I was five years old and not wanting to e-mail information unless I took out a policy. Thanks very much."
Mr Malcolm C
"I found the staff very helpful and knowledgeable on the policy"
Mrs Vanessa D
"The price was quoted via the web, and when contacted on the telephone, the sales person was extremely helpful."
Mrs Gillian H
"THe service was very good from start to end, the advice / information I received was very helpful and delivered in a very friendly and professional manner, this alone would incline me to use i4me insurance brokers. I would recommend to a friend if seeking insurance."
Mr David B
"I made an initial inquiry on line when the price quoted was not competitive--I received a phone call from a very professional salesman who sharpened the quotation to a satisfactory level. I then received three further follow up calls the last two by a female who was very matter of fact--virtually no sales features --simply admin, who simply was polite and took card details. The reason I moved my insurance to i4me was simply sum insured had no ceiling well £1m. Other quotations received got bogged down in re-building costs. The property insured is a barn conversion which are expensive to build and I really do not know re-building costs and I do building and insurers love to tell you that you are under insured. Anyway i paid in one lump as i4me wanted to charge 9% plus for monthly payments that could have been a deal breaker!! and nearly was!! I have a total of 7 properties and will be asking i4me a quote as insurances fall due. My existing insurers think nothing of increasing premiums by 15-20% and want to automatically re-new but when challenged under the pretense of reviewing cover they always manage a significant reduction !!! "
Mr Hugh W
"I contacted i4me Insurance Brokers to get a new quote for our Holiday Cottage and subsequently a quote for our main house insurance. I found the staff very efficient and was pleasantly surprised that all my insurance requirements were met without any difficulties and the premiums quoted were competitive, in fact it has substantially reduced my premiums from my previous carrier by several hundred pounds a year."
Mr Adrian W
"Fast efficient service with well informed polite staff"
Mr Michael M
"Matt did a great job ..... And answered all my questions. Well done mr Mckenzie "
Mr Umesh M
"Friendly, straightforward and just the right amount of chasing and excellent value for money."
Mrs Emma H
"An easy purchase process. Hopefully won't have to make a claim, so can't comment on that at this stage."
Stephen K
"Very helpful advice given in a clear and friendly manner. Good to support a local business."
Carole F
"So easy to set up and get going. Friendly knowledgable staff who understand what you need even for newbies like me."
Edward M
"Easy and straightforward online quote at a reasonable price. underwritten by respectable named insurance companies."
Ms Pat B
"The adviser was very helpful and found me a cheaper option from others without putting me through a form filling exercise . it was good to be able to speak to the same person on the telephone ."
Mr Charles M
"Polite, quick answering and a quote from a real person in under 5 mins. Questions straight forward, quote straight after speaking and all in all, simple, fast ,effective, saved money and enjoyed the experience !"
Mrs Katharine H
"I was very impressed with the efficiency of the staff member who handled my business, she was extremely helpful, understood the issues and set up the policy I needed swiftly and with the minimum of fuss. Thank you."
Kevin S
"Very helpful and knowledgeable member of staff, made for an uncomplicated and smooth purchase of holiday home cover for a lot less than my current insurers renewal quote. Would definately recommend. "
Mrs Bernadette B
"Very quick, efficient and a good price"
Ms Margery W
"Easy to talk to and very helpful."
Mr Richard M
"I made a significant saving by using i4me when my current insurance came up for renewal. The website was easy to use, the staff were polite, helpful and intelligent. So refreshing these days. Thank you. "
"I am very happy with i4me Insurance Brokers....I was struggling to find the product that I needed online - after speaking with an advisor on the phone I was offered exactly what I was looking for, and at a sensible price! Thanks i4me :-)"