Reviews

"Very impressed with both website, quotation and follow-up phone conversation with a very efficient lady."

"What great service! "

"Very clear, concise information and helpful staff."

"Easy company to deal with. Good, functional website, good value insurance with a good mainstream company. Very happy with buying process."

"The friendly and rapid response was appreciated and the answers to all questions were immediately available."

"I have extremely high expectations for customer service and wasn't disappointed yesterday when I called; polite and patient the advisor was very helpful. I appreciated how she had my details there immediately without the usual 'our computers are slow today'; I would have preferred to have had the conversation before being asked security questions as at the point of calling I was not yet a customer and my question didn't have any relevance to who I was, but in fairness I suppose it may have given the advisor some context of my needs. My question related to my not being sure what a British Standards approved lock looked like and although the advisor didn't know the answer either, she was able t tell me where to look and advise me the timescales to get this sorted without affecting the claim which allowed me to progress with the purchase, which is a win for everyone. The price of the premium was significantly lower than my previous company and gave me all the information I needed to know exactly what cover I was getting. Thanks guys, good work...let's hope you're this good should I ever need to claim as I suppose that's the acid test :-)"

"helpful staff. nice to deal with"

"The reply to my initial request was quick. I found the staff very helpful and made me feel confident in making my choice to take out the insurance. I could recommend the company to others. "

"I recently received a quote from you asking many questions where the lady that I was speaking with answered all efficiently, obviously very knowledgable of the product and also extremely polite. It was easy to get through on the telephone something in itself to be proud of in this age and was I presume an English call centre, a rarity also now a days. As a result I took up the insurance quote for my Aston Martin and am very pleased with it. Being a Chartered Member of the Quality Institute London I can evaluate, appreciate good service and products more than most thank you. Kind regards Mr Colin Scott MCQICQP"

"Favourable terms and very efficiently handled. This was a new policy and obviously I have not had cause to submit any claim but I have no reason to doubt that any claim would be handled in a similar manner."

"The quote was delivered with minimum fuss and any queries I had were professionally answered. Overall the service was quick and efficient"

"I was unsure what cover was best for me and the lady guided me through the options. I was able to make a decision quickly and with confidence. I am now able to concentrate on my business and to expand in the future."

"Excellent service, speedy to get quote and brilliant follow-up information. The whole process was stress free and very simple. Would recommend to anyone."

"Personal service, helpful in making corrections to original disclosure as I had to go to get more information, fully staisfied"

"Very helpful and professional customer service"

"Easy online process, excellent value for money - highly recommended - SC"

"A professional setup, which delivers a courteous no-fuss solution to your insurance requirements. Friendly telephone operatives, with pleasant demeanour and requisite knowledge…………why can’t all internet companies meet this standard? Great service thank you! "

"Helpful staff selling a tailor made product for my needs."

"Easy to get an online quote, telephone answered promptly to ask a question and a more competitive quote received as a result.....and they don't charge a credit card fee, result! Thank you."

"Very helpful and would recomend you to other people Eric Pasley "

"Very competitive pricing, customer service excellent. "

"Easy to use and offered a very competitive price & package compared to my current provider. Highly recommended."

"I first spoke to Liz Steward on the 3rd August who went through the policy, answered my queries and sent me a quote. I followed this up by accepting the quote a week later, again another professional and efficient interaction. We were very impressed by the service and feel confident that our holiday cottage insurance will give us peace of mind throughout the year. Thank you"

"Good customer service, easy transaction. Went through the process very efficiently. Clear and succinct with all the legal stuff that they have to cover. "

"Excellent service, pleased with the policy at competitive rates."

"very helpful and informative "

"On renewal of my holiday home insurance I did a web search to try to find a better deal. i4me quoted a premium which was over 20% cheaper then my renewal quotation. All information was quickly emailed through and I had no hesitation in changing to i4me when my existing company could not match the premium. i4me phoned to ask if I had received the documents on line. They were very helpful and friendly. They also said I would get a discount if I renewed my home policy with them. I would thoroughly recommend checking them out when your holiday home insurance is up for renewal."

" Matt contacted me at 8:30am to follow up an internet quote for landlord insurance the previous evening. This was increadably timely as the exchange of contracts for the house I had purchased happend that day at 12pm. Matt was polite, professional, informative and patient. The documents were emailed to me within 5 minutes of the phone call allowing me to forward to my solictor to ensure we did actually exchange contracts at 12pm! I will definatly consider you for all my other insurance needs. Thanks again Matt Regards Fran Davies"

"Having found i4me on the internet they proved to be extremely helpful, knowleagable and cost effective, all the boxes ticked and insurance in place in the space of 10 minutes, what more could I ask"

"I was very happy with the help and sorting out my insurance. The lady was very helpful, and I will recommend friends and family yo your company."

"TheCustomer service was excellent "

"I am very happy with i4me Insurance Brokers....I was struggling to find the product that I needed online - after speaking with an advisor on the phone I was offered exactly what I was looking for, and at a sensible price! Thanks i4me :-)"

"The phone conversation was very helpful although I cannot remember being informed of the instalment fee. However, I was generally pleased with the service I received and the cover given. "

"Disappointed with the annual increase for my holiday home insurance with another broker, I happened upon i4me after a google search and did an online quote which after being contacted by telephone following my visit to the website resulted in a much cheaper quotation for a better cover, so it was a no-brainer. i4me are easily contactable by telephone and the quality of the service is helpful and courteous. "

"Very competitive quote for Holiday Letting insurance. A real person followed up with a call to check if I had all the information and wanted, he discovered I had omitted one small fact and this led to further discount. The new quote was sent immediately by email, all the facts were very clear and the ability to purchase with one click directly from the email was a good feature. "

"Excellent service / prompt quick and efficient - Holly was very helpful."

"The whole process was handled very professionally and efficient. I had received an online quoter a holiday let, I then called i4me as I had some questions that were fully answered. I would recommend this company to friends and I will be looking to take out my home insurance with them when it is next due"

"Very helpful, knowledgeable and a speedy response .Not to mention the competitive rate. I will be recommending to friends "

"Can't really review the policy cos 1) it hasn't started 2) I can only really say if the policy is 'fit for purpose' if I have to make a claim. The purchasing of the policy on line was straightforward but I can only give a fair review of the broker if I have to make a claim. "

"I found the staff helpful and very informative during the phone conversations I had to renew my insurance policy. My questions were answered quickly. Very impressed."

"i4me provided a very courteous and efficient service, everything was explained thoroughly and they phoned me back when they said they would. I would highly recommend them."

"Helpful, knowledgeable, pleasant person that answered the phone. Answered all my questions most satisfactorily. Competini"

"Really quick and easy to set up insurance, and good value. Other insurers won't handle rental properties, but these folks made it easy. "

"Friendly efficient and helpful staff who explained the policy and answered all my questions effectively."

"I found Mathew Durrant knowledgeable, friendly and very easy to converse with. His response was speedy and detailed which gave me confidence in the information that was provided. The other staff I came into contact with were also both friendly and efficient. I certainly have no hesitation in making a recommendation."

"I was motivated by the profound alarm at the quote we received from the NFU. I was very disappointment with them as I thought they valued loyalty, alas no!. However just around the corner was i4me insurance. Firstly They were easy to find, coming at the top of the organic listings on google search. Secondly the staff member answered the phone on the second ring!, she was accommodating, polite and efficient taking down our particulars and giving me a quote. Thirdly and most importantly this quote was so significantly cheaper that the NFU's that I was happy to proceed and complete the deal. Thank you i4me insurance. My advice is shop around every year and be open to finding other insurers. I am thrilled to have saved so much money and to have found the whole process so easy. "

"Excellent to deal with, my application was dealt with promptly by friendly, helpful staff."

"Outstanding service. Highly professional "

"Found Matt helpful, good advice, informative, answered all my questions, gave me time to consider & compare & NOT pushy! Good communication. Very good service & loved the price! "

"I found the 4 persons I talked with very helpful and knowledgeable about the insurance I was looking for. They were courteous and called me back to check on my progress and to offer alternative companies from whom to obtain further quotations. I am very satisfied with your company and will definitely recommend you to fiends and family. Thank you "