4.85 based on 9229 reviews

Find out what our customers are saying

Our reviews are independently collected and verified by reviews.io. Read what our customers have to say about their experiences with i4me.

John P
( 5 out of 5)
5 years ago Verified

"Website did not fully cover the application details. A simple telephone call dealt with it easily. Good quote."

Anonymous
( 5 out of 5)
5 years ago Verified

"They answer the phone quickly, which is a huge plus, and are always kind and helpful on the phone. Nothing appears to be too much trouble. I recommend them most highly."

Mr Joe M
( 5 out of 5)
5 years ago Verified

"We were unsure about our Insurance renewal , the lady was very helpful sorted the change of details and put our minds at rest . we got the office straight away on the phone , no waiting .Great *****"

Ronald H
( 5 out of 5)
5 years ago Verified

"I can recommend i4me Insurance Brokers very highly indeed. The renewal price was very competitive. I looked at comparison sites and other brokers but i4me offered me the best price and a very good service!"

Frances
( 5 out of 5)
5 years ago Verified

"I am an old customer, took a shortsighted break for a year and have returned with my tail between my legs. The grass isn't greener! i4me have been very helpful, clearly explained my policy and made sure I have the cover that I need. Their admin fee is small and I am happy to pay that to make sure the policy and cover is the right one. Very happy customer, thank you!"

Patricia
( 5 out of 5)
5 years ago Verified

"Quick and very helpful service from all concerned "

Paul B
( 5 out of 5)
5 years ago Verified

"Very simple process and good value"

Richard C
( 5 out of 5)
5 years ago Verified

"Very good service and follow up by your sales team. All documentation came very promtly. Today I was rung by your customer services to check that all was OK. Very good indeed."

Julie
( 5 out of 5)
5 years ago Verified

"Quality customer service. Answered all my questions and put my mind at ease as I'm not confident online. The personal touch with an advisor contacting me was just what I needed. Thankyou."

Anonymous
( 5 out of 5)
5 years ago Verified

"I found i4me to be very friendly and helpful, they understood my insurance needs very well, and the information they gave was explained very well. I was extremely satisfied with the insurance I purchased."

Mr Euan F
( 5 out of 5)
5 years ago Verified

"Easy to work with and great with reminders."

Phil
( 4 out of 5)
5 years ago Verified

"I haven’t used i4me before which is a shame - professional, helpful, straight and clear my experience with them was superior to much bigger household brands. The process was pretty seamless, efficient and good value, I would recommend them !"

Mrs Sarah P
( 4 out of 5)
5 years ago Verified

"Polite staff and quick response As an existing customer I should automatically get the best deal not have to spend the day researching to get it"

Lynden A
( 3 out of 5)
5 years ago Verified

"Renewal quote was a lot higher this year. But quick re quote was a little better."

Pandora M
( 5 out of 5)
5 years ago Verified

"Quick service, helpful telephonist, good value Thank you "

Laura
( 5 out of 5)
5 years ago Verified

"Very proactive and helpful. Great service for tricky queries "

Mrs Victoria R
( 5 out of 5)
5 years ago Verified

"I signed up with i4me insurances a few years ago now. They have been excellent in providing the specific cover I need for my holiday let property. Highly recommend."

Mrs Anne S
( 4 out of 5)
5 years ago Verified

"Prompt and efficient personnel on telephone line and e mail. Pleasant supportive and knowledgeable staff. Clear paperwork and honest presentation of the facts that research may uncover a cheaper insurance cover."

Betty
( 5 out of 5)
5 years ago Verified

"A very professional, efficient and friendly service."

Anonymous
( 5 out of 5)
5 years ago Verified

"No fuss, easy, polite people"

Thomas V
( 4 out of 5)
5 years ago Verified

"very professional and easy to deal with"

Judith M
( 5 out of 5)
5 years ago Verified

"Found the process easy to accomplish online, there was immediate attention to any queries raised prior to the completion which finally met all requirements for this old/quirky property. Thank you, J"

Thomas
( 5 out of 5)
5 years ago Verified

"A pleasure to do buisiness with you. Clear and concise advice and action."

Ms Claire D
( 5 out of 5)
5 years ago Verified

"i4me have been great insurers for our holiday let - competitive prices, easy to use website with good payment options, and when you call them you speak to a person straight away - not an automated message. Would highly recommend"

Mr John W
( 5 out of 5)
5 years ago Verified

"i4me insured two separate houses for me last year and in both cases provided market beating policies saving hundreds of pounds in one case and relieving me of difficult and hard to meet conditions in the other. I will not cut corners over insurance nor will i4me . Direct and thoughtful questions to me about my insurance needs helped secure policies which I had been unable to discover elsewhere. Their communication is superb, by email, surface mail of policy documentation, and by phone. Thankyou i4me"

Mr John F
( 3 out of 5)
5 years ago Verified

"Have to sort out same contradictions in policy every year along with way above inflation price hikes "

Michael
( 5 out of 5)
5 years ago Verified

"Easy to deal with. Offered me the policy I needed and a hundred pounds cheaper than my current insurer!"

Anonymous
( 4 out of 5)
5 years ago Verified

"Efficient and prompt service "

John
( 5 out of 5)
5 years ago Verified

"Very pleasant & helpful, & answered all the queries I had. Would definitely recommend, a good company to deal with."

Mr Warren S
( 5 out of 5)
5 years ago Verified

"Great service. Highly recommended!"

Mrs Andrea W
( 5 out of 5)
5 years ago Verified

"Staff have always been extremely helpful and efficient."

Mr Simon C
( 5 out of 5)
5 years ago Verified

"Very helpful and knowledgeable. Always answer the phone and provide personal and attentive service. "

Heather
( 5 out of 5)
5 years ago Verified

"We looked around for a competitive quote for Landlord Holiday Home insurance (contents only) after a big hike in the price with our current insurers. i4me came in with a quote £60 cheaper than our renewal quote and were offering the same level of cover. The renewal process was easy - a few adjustments were made during a phone call to confirm the policy (eg reduction in voluntary excess, accidental cover by tenants) and these didn't change the premium! Provision of policy documents by email within the hour. Efficient and knowledgeable staff member when we spoke on the telephone. "

Mr James C
( 5 out of 5)
5 years ago Verified

"Reasonable price and nice simple call to renew no endless pressing of options on your phone "

Mr Harmeet S
( 5 out of 5)
5 years ago Verified

"Adam and Lee were brilliant and were very professional. Highly satisfied with the customer support recent call experience 👍"

Ms Jessica P
( 5 out of 5)
5 years ago Verified

"I am happy to continue insuring my home with i4me. They have been able to match their premium with those of other insurers. Customer services are good with excellent response times."

Mark
( 5 out of 5)
5 years ago Verified

"I was very impressed with the no nonsense and efficient manner in which my insurance was organised. Things were straight forward and the member of staff was very friendly and helpful. First rate service."

Anonymous
( 5 out of 5)
5 years ago Verified

"Easy options for renewal. "

Angela F
( 5 out of 5)
5 years ago Verified

"using the company for three years. outstanding service - prompt, responsive, helpful, and talking to real people/t"

Mrs Francine S
( 1 out of 5)
5 years ago Verified

"i4me has increased my premium by £100 each time, for the past two years for no reason. Nothing at all has changed on my end. I will be looking for a new insurer. Their policies for second homes cannot be tailored for , or they misled me, to circumstances where tap second home is for personal use only and not for holiday letting . They insist on coverage for renters etc and other coverage that applies not to me. The increase in premium has pushed me to reconsider. Good riddance i4me’"

Elizabeth G
( 5 out of 5)
5 years ago Verified

"Great super friendly and knowledgable service"

Annie
( 5 out of 5)
5 years ago Verified

"Really friendly and efficient service. My initial enquiries and questions were answered swiftly. I'm very impressed so far. Thank you i4me."

Mr Alan R
( 5 out of 5)
5 years ago Verified

"I was looking for holiday home insurance at the right price with a good insurance co and found i4me the most helpful com,to deal with someone you could talk to which is very refreshing now adays. Mr A Robinson. Manchester "

Narmina F
( 5 out of 5)
5 years ago Verified

"All good, thank you"

Mr Christopher S
( 5 out of 5)
5 years ago Verified

"i4me are perfect4me as a consumer of holiday home insurance. As a Norwich resident, I like to support local businesses. I like the way they reliably remind me when it's time to renew, but don't hassle me. I am also happy about the way they help me to find ways to reduce my premiums when I contact them, they do this in a friendly manner without suggesting that I'm being unreasonable. I also like the fact that I can get through to the i4me desk without a rigmarole of choosing a number and get put through quickly to the right person. Excellent service."

Mr Andy G
( 5 out of 5)
5 years ago Verified

"Excellent service and simple professional advice :0)"

Gerald
( 5 out of 5)
5 years ago Verified

"Chose this company because the on-line description of what they supply was very clear. The person I talked to on the phone was very professional and helpful (Lee). Although the cost is quite high (compared with standard home insurance), I understood why by the end of the discussion."

Mr Ian J
( 5 out of 5)
5 years ago Verified

"Found i4me to be very professional, explained everything very clearly and were quick to send information through. I wouldn’t hesitate to recommend. Faultless service. A happy customer Ian Morris "

Anne M
( 5 out of 5)
5 years ago Verified

"We required short term insurance on a property which is being sold as a probate sale. i4me met our requirements at a competitive price and the whole process of arranging the cover was quick and straightforward."

Mrs Amanda M
( 5 out of 5)
5 years ago Verified

"Knowledgeable and helpful call handler that made the whole process clear"

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