Find out what our customers are saying
Our reviews are independently collected and verified by reviews.io. Read what our customers have to say about their experiences with i4me.
John P
Anonymous
"They answer the phone quickly, which is a huge plus, and are always kind and helpful on the phone. Nothing appears to be too much trouble. I recommend them most highly."
Mr Joe M
"We were unsure about our Insurance renewal , the lady was very helpful sorted the change of details and put our minds at rest . we got the office straight away on the phone , no waiting .Great *****"
Ronald H
"I can recommend i4me Insurance Brokers very highly indeed. The renewal price was very competitive. I looked at comparison sites and other brokers but i4me offered me the best price and a very good service!"
Frances
"I am an old customer, took a shortsighted break for a year and have returned with my tail between my legs. The grass isn't greener! i4me have been very helpful, clearly explained my policy and made sure I have the cover that I need. Their admin fee is small and I am happy to pay that to make sure the policy and cover is the right one. Very happy customer, thank you!"
Patricia
"Quick and very helpful service from all concerned "
Paul B
"Very simple process and good value"
Richard C
"Very good service and follow up by your sales team. All documentation came very promtly. Today I was rung by your customer services to check that all was OK. Very good indeed."
Julie
"Quality customer service. Answered all my questions and put my mind at ease as I'm not confident online. The personal touch with an advisor contacting me was just what I needed. Thankyou."
Anonymous
"I found i4me to be very friendly and helpful, they understood my insurance needs very well, and the information they gave was explained very well. I was extremely satisfied with the insurance I purchased."
Mr Euan F
"Easy to work with and great with reminders."
Phil
"I haven’t used i4me before which is a shame - professional, helpful, straight and clear my experience with them was superior to much bigger household brands. The process was pretty seamless, efficient and good value, I would recommend them !"
Mrs Sarah P
"Polite staff and quick response As an existing customer I should automatically get the best deal not have to spend the day researching to get it"
Lynden A
"Renewal quote was a lot higher this year. But quick re quote was a little better."
Pandora M
"Quick service, helpful telephonist, good value Thank you "
Laura
"Very proactive and helpful. Great service for tricky queries "
Mrs Victoria R
"I signed up with i4me insurances a few years ago now. They have been excellent in providing the specific cover I need for my holiday let property. Highly recommend."
Mrs Anne S
"Prompt and efficient personnel on telephone line and e mail. Pleasant supportive and knowledgeable staff. Clear paperwork and honest presentation of the facts that research may uncover a cheaper insurance cover."
Betty
"A very professional, efficient and friendly service."
Anonymous
"No fuss, easy, polite people"
Thomas V
"very professional and easy to deal with"
Judith M
"Found the process easy to accomplish online, there was immediate attention to any queries raised prior to the completion which finally met all requirements for this old/quirky property. Thank you, J"
Thomas
"A pleasure to do buisiness with you. Clear and concise advice and action."
Ms Claire D
"i4me have been great insurers for our holiday let - competitive prices, easy to use website with good payment options, and when you call them you speak to a person straight away - not an automated message. Would highly recommend"
Mr John W
"i4me insured two separate houses for me last year and in both cases provided market beating policies saving hundreds of pounds in one case and relieving me of difficult and hard to meet conditions in the other. I will not cut corners over insurance nor will i4me . Direct and thoughtful questions to me about my insurance needs helped secure policies which I had been unable to discover elsewhere. Their communication is superb, by email, surface mail of policy documentation, and by phone. Thankyou i4me"
Mr John F
"Have to sort out same contradictions in policy every year along with way above inflation price hikes "
Michael
"Easy to deal with. Offered me the policy I needed and a hundred pounds cheaper than my current insurer!"
Anonymous
"Efficient and prompt service "
John
"Very pleasant & helpful, & answered all the queries I had. Would definitely recommend, a good company to deal with."
Mr Warren S
"Great service. Highly recommended!"
Mrs Andrea W
"Staff have always been extremely helpful and efficient."
Mr Simon C
"Very helpful and knowledgeable. Always answer the phone and provide personal and attentive service. "
Heather
"We looked around for a competitive quote for Landlord Holiday Home insurance (contents only) after a big hike in the price with our current insurers. i4me came in with a quote £60 cheaper than our renewal quote and were offering the same level of cover. The renewal process was easy - a few adjustments were made during a phone call to confirm the policy (eg reduction in voluntary excess, accidental cover by tenants) and these didn't change the premium! Provision of policy documents by email within the hour. Efficient and knowledgeable staff member when we spoke on the telephone. "
Mr James C
"Reasonable price and nice simple call to renew no endless pressing of options on your phone "
Mr Harmeet S
"Adam and Lee were brilliant and were very professional. Highly satisfied with the customer support recent call experience 👍"
Ms Jessica P
"I am happy to continue insuring my home with i4me. They have been able to match their premium with those of other insurers. Customer services are good with excellent response times."
Mark
"I was very impressed with the no nonsense and efficient manner in which my insurance was organised. Things were straight forward and the member of staff was very friendly and helpful. First rate service."
Anonymous
"Easy options for renewal. "
Angela F
"using the company for three years. outstanding service - prompt, responsive, helpful, and talking to real people/t"
Mrs Francine S
"i4me has increased my premium by £100 each time, for the past two years for no reason. Nothing at all has changed on my end. I will be looking for a new insurer. Their policies for second homes cannot be tailored for , or they misled me, to circumstances where tap second home is for personal use only and not for holiday letting . They insist on coverage for renters etc and other coverage that applies not to me. The increase in premium has pushed me to reconsider. Good riddance i4me’"
Elizabeth G
"Great super friendly and knowledgable service"
Annie
"Really friendly and efficient service. My initial enquiries and questions were answered swiftly. I'm very impressed so far. Thank you i4me."
Mr Alan R
"I was looking for holiday home insurance at the right price with a good insurance co and found i4me the most helpful com,to deal with someone you could talk to which is very refreshing now adays. Mr A Robinson. Manchester "
Narmina F
"All good, thank you"
Mr Christopher S
"i4me are perfect4me as a consumer of holiday home insurance. As a Norwich resident, I like to support local businesses. I like the way they reliably remind me when it's time to renew, but don't hassle me. I am also happy about the way they help me to find ways to reduce my premiums when I contact them, they do this in a friendly manner without suggesting that I'm being unreasonable. I also like the fact that I can get through to the i4me desk without a rigmarole of choosing a number and get put through quickly to the right person. Excellent service."
Mr Andy G
"Excellent service and simple professional advice :0)"
Gerald
"Chose this company because the on-line description of what they supply was very clear. The person I talked to on the phone was very professional and helpful (Lee). Although the cost is quite high (compared with standard home insurance), I understood why by the end of the discussion."
Mr Ian J
"Found i4me to be very professional, explained everything very clearly and were quick to send information through. I wouldn’t hesitate to recommend. Faultless service. A happy customer Ian Morris "
Anne M
"We required short term insurance on a property which is being sold as a probate sale. i4me met our requirements at a competitive price and the whole process of arranging the cover was quick and straightforward."
Mrs Amanda M
"Knowledgeable and helpful call handler that made the whole process clear"
"Website did not fully cover the application details. A simple telephone call dealt with it easily. Good quote."