Find out what our customers are saying
Our reviews are independently collected and verified by reviews.io. Read what our customers have to say about their experiences with i4me.
Mr John F
Michael
"Easy to deal with. Offered me the policy I needed and a hundred pounds cheaper than my current insurer!"
Anonymous
"Efficient and prompt service "
John
"Very pleasant & helpful, & answered all the queries I had. Would definitely recommend, a good company to deal with."
Mr Warren S
"Great service. Highly recommended!"
Mrs Andrea W
"Staff have always been extremely helpful and efficient."
Mr Simon C
"Very helpful and knowledgeable. Always answer the phone and provide personal and attentive service. "
Heather
"We looked around for a competitive quote for Landlord Holiday Home insurance (contents only) after a big hike in the price with our current insurers. i4me came in with a quote £60 cheaper than our renewal quote and were offering the same level of cover. The renewal process was easy - a few adjustments were made during a phone call to confirm the policy (eg reduction in voluntary excess, accidental cover by tenants) and these didn't change the premium! Provision of policy documents by email within the hour. Efficient and knowledgeable staff member when we spoke on the telephone. "
Mr James C
"Reasonable price and nice simple call to renew no endless pressing of options on your phone "
Mr Harmeet S
"Adam and Lee were brilliant and were very professional. Highly satisfied with the customer support recent call experience 👍"
Ms Jessica P
"I am happy to continue insuring my home with i4me. They have been able to match their premium with those of other insurers. Customer services are good with excellent response times."
Mark
"I was very impressed with the no nonsense and efficient manner in which my insurance was organised. Things were straight forward and the member of staff was very friendly and helpful. First rate service."
Anonymous
"Easy options for renewal. "
Angela F
"using the company for three years. outstanding service - prompt, responsive, helpful, and talking to real people/t"
Mrs Francine S
"i4me has increased my premium by £100 each time, for the past two years for no reason. Nothing at all has changed on my end. I will be looking for a new insurer. Their policies for second homes cannot be tailored for , or they misled me, to circumstances where tap second home is for personal use only and not for holiday letting . They insist on coverage for renters etc and other coverage that applies not to me. The increase in premium has pushed me to reconsider. Good riddance i4me’"
Elizabeth G
"Great super friendly and knowledgable service"
Annie
"Really friendly and efficient service. My initial enquiries and questions were answered swiftly. I'm very impressed so far. Thank you i4me."
Mr Alan R
"I was looking for holiday home insurance at the right price with a good insurance co and found i4me the most helpful com,to deal with someone you could talk to which is very refreshing now adays. Mr A Robinson. Manchester "
Narmina F
"All good, thank you"
Mr Christopher S
"i4me are perfect4me as a consumer of holiday home insurance. As a Norwich resident, I like to support local businesses. I like the way they reliably remind me when it's time to renew, but don't hassle me. I am also happy about the way they help me to find ways to reduce my premiums when I contact them, they do this in a friendly manner without suggesting that I'm being unreasonable. I also like the fact that I can get through to the i4me desk without a rigmarole of choosing a number and get put through quickly to the right person. Excellent service."
Mr Andy G
"Excellent service and simple professional advice :0)"
Gerald
"Chose this company because the on-line description of what they supply was very clear. The person I talked to on the phone was very professional and helpful (Lee). Although the cost is quite high (compared with standard home insurance), I understood why by the end of the discussion."
Mr Ian J
"Found i4me to be very professional, explained everything very clearly and were quick to send information through. I wouldn’t hesitate to recommend. Faultless service. A happy customer Ian Morris "
Anne M
"We required short term insurance on a property which is being sold as a probate sale. i4me met our requirements at a competitive price and the whole process of arranging the cover was quick and straightforward."
Mrs Amanda M
"Knowledgeable and helpful call handler that made the whole process clear"
Georgina B
"Get straight through without endless options to go through. Very helpful staff"
Rosemary W
"As l am elderly and only have an iPad l asked when taking out this insurance, over the phone ,if you would send me relivent paper work and policy documents through the post as l don’t have a printer. Despite emailing you and asking for it to be sent l have heard nothing from you. If you don’t provide this service why wasn’t l told when taking this policy out. Not good service."
Susan
"Very impressed with the responsiveness as I was looking for an online quote and had a phone call before I had finished completing it. Quote was very competitive and met my needs so accepted it. Easy to deal with, no fuss or hanging on the phone for ages (Towergate) Would recommend i4me"
Mrs Elizabeth J
"Paid on line. Was very easy and efficient and had renewal docs through today."
Anonymous
"Very helpful people."
Robert R
"Was looking for landlord’s insurance that covered cob walls & i4Me came up. Very helpful & a good price."
Anonymous
"Into our 3rd year insuring with i4me. Easy to contact, helpful and timely. Helps take some worries away! "
Mrs Sarah P
"I was given a very reasonable amount of notice to renew my holiday cottage policy. When I rang on a Saturday with some queries about my renewal I was dealt with very efficiently by one of the operators. He was able to answer all my queries satisfactorily and I was very happy to renew my policy at the end of the conversation"
Mrs Nancy S
"Quick and easy service and get the best deals. Recommended highly!!"
Anonymous
"Great insurance"
Mr Akhtar Z
"Always use them for my flat insurance. Prices are good and service always quick."
Ms Loz S
"I like it that i4me don't keep your card details on line and send you letters saying they are automatically updating your insurance and hiking up the price. They actually have a conversation with you about their offer. It feels more personal and reassuring which makes me feel that if anything were to happen that I'd get a more bespoke service and better help should I need it. "
Mr Peter L
"I questioned increase of my renewal disappointed to be told go away find cheaper and i4me will go back to insurers and chances are they will match it. Thought brokers would act on my behalf? I did have a question and rang back and spoke to Daniel who was great very professional and so I renewed. "
Philip J
"Have dealt with i4me for many years, and when I received my renewal notice I thought it seemed much higher than in previous years, so I looked around to see what else was available and then had a conversation with Adam at i 4me who explained that the cover may vary from what they had offered, which indeed there were some differences, but instead of just telling me to go to the other provider i 4 Me then went and talked with another provider and came back with a great price and cover ! Thank you."
Jane
"All worked very well on line"
Joanna G
"Easy website to navigate and friendly call the next day to follow up. "
Mr Aqeel R
"Very easy to deal with, good communication. Easy to renew my policy."
Mr Andy S
"What a lovely organisation to work with! They were responsive, open, honest and flexible in their dealings and communications."
Graham H
"all very good, nice to talk to some one regarding out request .Email sent soon after and easy to pay"
Gordon B
"I received a very professional service and a good price for my renewal. "
Anonymous
"Very helpful, speedy and efficient"
Ms Janet B
"Good prom prompt service"
Jean M
"Easy to get appropriate insurance organised. Friendly person on phone. Sorted within a few minutes. Thank you. "
Graham
"Online application was clear and simple to complete for my house insurance. Payment secure,and easy. Documents arrived quickly and contained exactly my requirements. Just easy, clear and efficient."
Ms Sarah P
"Excellent communication and very quick and efficient "
"Have to sort out same contradictions in policy every year along with way above inflation price hikes "