Find out what our customers are saying
Our reviews are independently collected and verified by reviews.io. Read what our customers have to say about their experiences with i4me.
Anonymous
Mr Barry M
"Professional , polite, clear and concise telephone communication resulting in insurance policy renewal."
Mr Robert R
"Why look anywhere else Great communication with their staff very happy with the price. this is our second year with i4me and we would recommend this insurance company."
Mrs Teresa H
" Very efficient, clear paperwork and reminders. Haven’t needed to claim at all so cant comment on that process but overall seem to provide a very good service. "
Mr Christopher D
"The renewal quotation for my Holiday Home Insurance was surprisingly high but, when I quoted alternative policies which were much cheaper, the premium was reduced dramatically. Good response! Shame about the original quote!"
Anonymous
"I4me insurance are very professional. They were able to answer questions efficiently over the phone and were very helpful. I would definitely recommend this insurance. They really are top notch. "
Miss Marian F
"Good comprehensive insurance I feel reassured that if the is a problem at my holiday home I have got the right insurance to help. "
Anonymous
"Excellent service provided. Reminder of renewal emailed over three weeks prior to renewal date together with full details of new policy and premium payable. Payment of premium online was easy and confirmation of renewal immediate."
Mr Glenn B
"Very helpful , matched our online quote. Have been with i4me for three years for our holiday let. Very happy with the provision "
Mr Michael M
"I find i4me brokers straightforward to deal with. The documentation is written in clear English. I4me easily allowed for the policy to be suited to my needs, for example non-standard construction to be covered. "
Anonymous
"Good value for money & competitive quote. Customer service very helpful"
Mrs Lesley S
"It was quick easy and simple to organise "
Ms Gillian H
"We like i4me because they don’t remind you the day before your insurance runs out, so we don’t feel pressured. Their quote is very competitive and we like working with them. Polite friendly staff."
Anonymous
"Excellent professional lady working from home thank you "
Anonymous
"Renewed again with i4me. When I have had to speak to them they have always been friendly and professional. The premiums are also very competitive. Can only recommend them."
Colin W
"very easy website and got the product I needed"
Anonymous
"Easy transaction. Used i4me previously. Competitive and efficient. "
Mrs Denise J
"They were extremely helpful and took my current situation regarding my holiday home into consideration when renewing my insurance."
Mr Ian T
"Excellent help from your customer rep who was working from home."
Mrs Sandra K
"Customer service good. Pity about the price hike."
Mr Tony H
"The renewal quote was competative so decided to ring nearer the time to pay and then forgot. Fortunately a member of i4me staff phoned to remind me and I immediately payed by credit card. Well done with all the distraction of Covid19"
Anonymous
"Ok but it would have been better if there had been a clear explanation as to the percentage increase in the premium compared to last year (about 25%) and a justification/explanation as to why. (e.g. higher costs, wanting to make more profit etc etc). Doing none of these things gives the impression that you think/hope that customers are either not going to notice, don't care or are idiots - which is not impressive as you are essentially a customer service company"
Mrs Tracy M
"Very professional"
Mr Archie S
"A quick and renewal of my policy "
James B
"Really excellent service from i4me. We had to change insurers because our last ones removed vital cover from their quote. I was informed of this by phone and had a replacement quote just a couple of hours later. It meant I had time to compare and make the right decision, and when I needed to ask questions, the team were extremely responsive and knowledgeable. Highly recommended."
Keith
"First time I have used i4me however found the whole process straightforward with all the members of staff I spoke to being extremely pleasant and helpful ."
David M
"Filled in the online forms, had a return phone call the following morning as promised. The customer services guy knew his stuff, wasn't pushy at all and decided to go with 14me for both the price and the customer service."
Mary M
"Good service, helpful and friendly staff. Was able to make a decision on my car insurance without being hounded daily / hourly with calls from your staff members, which was very much appreciated! There was a slight delay to receive my insurance documents, which I was slightly concerned over, but they still arrived same day in my email inbox. Would recommend to others and would use again."
Mrs Margaret N
"I've been with i4Me for a number of years and have always found them to be an efficient and helpful service. "
Mr David H
"Great service as always the Virus situation made us undecided whether to insure for letting or not but very sound advise from i4me and we where sorted Great👍 "
Mr Paul M
"We have been dealing with 14me for several years and have found the company to attentive in making every effort to meet our needs and requirements and thus presenting us with solutions that meet our requirements "
Mrs Heather T
"The quote was good value and everything was very clear and easy to use."
Mr Michael H
"Very good service by pleasant staff"
Frances C
"Very pleasant efficient service with good value quotes."
Anonymous
"This is my third year with i4me and I’ve always found them very helpful, offering a real and personal service. I was recommended i4me by the seller of my holiday home when I purchased it, and I’d be happy to recommend them to anyone. I did have a query upon renewal, which was quickly resolved and turned out to have been my error! Thankfully I’ve had no reason to make a claim, but should that change in the future I’m sure that the team will be there to guide and assist me. It’s i4me, for me! "
The V
"Enquiry dealt with very professionally and efficiently and in a relaxed way that gave me the confidence to place the business with you "
Mrs Maria H
"Friendly and efficient staff who dealt with my renewal well."
Mr Jan D
"Renewal reminder came through in good time to consider whether to renew and renewal process was easy to proceed with. All documentation is clear . Would recommend i4me to another holiday home owner . "
Nicholas
"All dealt with quickly and efficiently - good on the 'phone."
Anonymous
"Nice company to deal with, Recommend if you have a Holiday Let in Norfolk as they are in Norwich."
The M
"I was pleasantly surprised at the ease and efficiency that the staff member displayed when cancelling my holiday let policy due to the Coronavirus outbreak. I will definitely reinsure all my properties with them at renewal following the telephone conversation ."
Peter
"I have over the years searched and bought from different Insurance companies on line. i4me has proved to be the clearest questionnaire. And in my case the best quote. I needed to buy home insurance for my brand new timber residential building that my wife and I have had built and retired to. Thank you i4me for everything Peter Mc"
Mrs Jacqueline D
"Very competitive rates. Very friendly ‘phone service for changes. Couldn’t do better"
Mr Ian G
"Least able to speak to someone quickly. Advisers always helpful . I4me make communication as easy as it should be. Would recommend "
Anonymous
"Easy to buy on line, nice to have a reminder by telephone, nice guy reminded me it was due."
Michael
"They were able to find a policy that met my needs quickly and relatively easily"
Joyce
"Easy to contact, patient and understanding and delivered a very acceptable quotation which we subsequently took up. Efficient and friendly staff and adapterd well to our specific needs."
Mr Jonathan C
"Brilliant efficient service and price . Thank you J"
Mrs Julia S
"Very helpful , "
Helen P
"Excellent service, answered all my questions promptly."
"Knowledgeable staff and easy to renew online"