Find out what our customers are saying
Our reviews are independently collected and verified by reviews.io. Read what our customers have to say about their experiences with i4me.
Mr Philip L
Anonymous
"I found i4me very good at communicating and were quick to respond with information and quotes"
John M
"Excellent. Friendly courteous and most helpful. Fortunately we had done business with you before and therefore we didn't really have to go through all the usual questions and queries. Keep your premiums reasonable and you will keep your clients."
Mr Andrew C
"My clarification phone call regarding my holiday home Insurance renewal (with Adam) was professionally handled and satisfactorily resolved. Thank you for your friendly assistance and such a positive outcome for me."
Mrs Donna D
"Great service."
Mrs Katja P
"Great price for superb cover. Easy to get through on telephone to sort things."
Susan T
"Quote sent through post, excellent price. Call to activate quote answered by very polite and helpful customer assistant"
Adrian H
"tried to do quote online webpage could not fin address so canceled quote, was phoned up next morning by agent and went through quote in detail and went with their quote good service."
Anonymous
"Cool, calm and collected help!"
Mrs Alex D
"Good clear documentation and renewal process. "
Lesley H
"very efficient and helpful"
Mr Ian M
"I have purchased my Holiday Home Insurance with this company for several years. I have found them to be courteous, helpful and competitive in their pricing. I have renewed my insurance again this year, with no hassle, and shall continue to do in the future. I highly recommend them."
Mr Mervyn H
"I recently renewed by telephone the insurance cover on my second home. My call was answered almost immediately. Unusually, there was no selection menu or recorded message saying how valued my call was. The person who answered the call was polite and efficient. My insurance cover was renewed quickly by debit card and a confirmatory e-mail sent to my computer. "
Mrs Gwen B
"Just renewed my empty house insurance with i4me. The lady was very polite, helpful and thorough. "
Anonymous
"Pleased that the renewal was similar to last years costs."
Mrs Annabel L
"Straightforward, efficient and professional service with a personal touch. Good communication from real people who can answer your policy queries which is reassuring in these challenging times."
Jeremy S
"The consultant was very helpful polite and understanding. You gave a competitive quote and excellent customer service"
Mrs Valerie T
"18% increase excessive for low risk property. Change very possible."
Mr Ron M
"I've been with i4me for quite a few years. My recent renewal quote I thought a little high. On calling i4me they reviewed my status and came back with a fair and very competitive revised quote which I accepted."
Mr David B
"i4me came up with a good price for renewal of my holiday home insurance, i was sorted with one call"
Mrs Helen J
"I have used i4me to insure my house and the bed and breakfast unit that I let through Airbnb. The policy is comprehensive and very competitively priced. I haven't had need to make a claim yet so I can't comment on how 4ime respond to claims. "
Mr James K
"Very pleasant to communicate with . Were able to knowledgeably deal with my need for clarifications . Renewed easily for another year"
Mrs Beverley J
"Good clear correspondence with efficiency. Back up of service with posted documentation a great advantage for record keeping."
Mrs Belinda K
"Very good. They inform me well in advance of renewal date. Have used many companies over 24 years and this one has been the best and most efficient."
Anonymous
"Knowledgeable staff and easy to renew online"
Mr Barry M
"Professional , polite, clear and concise telephone communication resulting in insurance policy renewal."
Mr Robert R
"Why look anywhere else Great communication with their staff very happy with the price. this is our second year with i4me and we would recommend this insurance company."
Mrs Teresa H
" Very efficient, clear paperwork and reminders. Haven’t needed to claim at all so cant comment on that process but overall seem to provide a very good service. "
Mr Christopher D
"The renewal quotation for my Holiday Home Insurance was surprisingly high but, when I quoted alternative policies which were much cheaper, the premium was reduced dramatically. Good response! Shame about the original quote!"
Anonymous
"I4me insurance are very professional. They were able to answer questions efficiently over the phone and were very helpful. I would definitely recommend this insurance. They really are top notch. "
Miss Marian F
"Good comprehensive insurance I feel reassured that if the is a problem at my holiday home I have got the right insurance to help. "
Anonymous
"Excellent service provided. Reminder of renewal emailed over three weeks prior to renewal date together with full details of new policy and premium payable. Payment of premium online was easy and confirmation of renewal immediate."
Mr Glenn B
"Very helpful , matched our online quote. Have been with i4me for three years for our holiday let. Very happy with the provision "
Mr Michael M
"I find i4me brokers straightforward to deal with. The documentation is written in clear English. I4me easily allowed for the policy to be suited to my needs, for example non-standard construction to be covered. "
Anonymous
"Good value for money & competitive quote. Customer service very helpful"
Mrs Lesley S
"It was quick easy and simple to organise "
Ms Gillian H
"We like i4me because they don’t remind you the day before your insurance runs out, so we don’t feel pressured. Their quote is very competitive and we like working with them. Polite friendly staff."
Anonymous
"Excellent professional lady working from home thank you "
Anonymous
"Renewed again with i4me. When I have had to speak to them they have always been friendly and professional. The premiums are also very competitive. Can only recommend them."
Colin W
"very easy website and got the product I needed"
Anonymous
"Easy transaction. Used i4me previously. Competitive and efficient. "
Mrs Denise J
"They were extremely helpful and took my current situation regarding my holiday home into consideration when renewing my insurance."
Mr Ian T
"Excellent help from your customer rep who was working from home."
Mrs Sandra K
"Customer service good. Pity about the price hike."
Mr Tony H
"The renewal quote was competative so decided to ring nearer the time to pay and then forgot. Fortunately a member of i4me staff phoned to remind me and I immediately payed by credit card. Well done with all the distraction of Covid19"
Anonymous
"Ok but it would have been better if there had been a clear explanation as to the percentage increase in the premium compared to last year (about 25%) and a justification/explanation as to why. (e.g. higher costs, wanting to make more profit etc etc). Doing none of these things gives the impression that you think/hope that customers are either not going to notice, don't care or are idiots - which is not impressive as you are essentially a customer service company"
Mrs Tracy M
"Very professional"
Mr Archie S
"A quick and renewal of my policy "
James B
"Really excellent service from i4me. We had to change insurers because our last ones removed vital cover from their quote. I was informed of this by phone and had a replacement quote just a couple of hours later. It meant I had time to compare and make the right decision, and when I needed to ask questions, the team were extremely responsive and knowledgeable. Highly recommended."
Keith
"First time I have used i4me however found the whole process straightforward with all the members of staff I spoke to being extremely pleasant and helpful ."
"A high quality product and well supported, pricing very competitive compared with others recommended "