Reviews

"Excellent help from your customer rep who was working from home."

"Customer service good. Pity about the price hike."

"The renewal quote was competative so decided to ring nearer the time to pay and then forgot. Fortunately a member of i4me staff phoned to remind me and I immediately payed by credit card. Well done with all the distraction of Covid19"

"Ok but it would have been better if there had been a clear explanation as to the percentage increase in the premium compared to last year (about 25%) and a justification/explanation as to why. (e.g. higher costs, wanting to make more profit etc etc). Doing none of these things gives the impression that you think/hope that customers are either not going to notice, don't care or are idiots - which is not impressive as you are essentially a customer service company"

"Very professional"

"A quick and renewal of my policy "

"Really excellent service from i4me. We had to change insurers because our last ones removed vital cover from their quote. I was informed of this by phone and had a replacement quote just a couple of hours later. It meant I had time to compare and make the right decision, and when I needed to ask questions, the team were extremely responsive and knowledgeable. Highly recommended."

"First time I have used i4me however found the whole process straightforward with all the members of staff I spoke to being extremely pleasant and helpful ."

"Filled in the online forms, had a return phone call the following morning as promised. The customer services guy knew his stuff, wasn't pushy at all and decided to go with 14me for both the price and the customer service."

"Good service, helpful and friendly staff. Was able to make a decision on my car insurance without being hounded daily / hourly with calls from your staff members, which was very much appreciated! There was a slight delay to receive my insurance documents, which I was slightly concerned over, but they still arrived same day in my email inbox. Would recommend to others and would use again."

"I've been with i4Me for a number of years and have always found them to be an efficient and helpful service. "

"Great service as always the Virus situation made us undecided whether to insure for letting or not but very sound advise from i4me and we where sorted Great👍 "

"We have been dealing with 14me for several years and have found the company to attentive in making every effort to meet our needs and requirements and thus presenting us with solutions that meet our requirements "

"The quote was good value and everything was very clear and easy to use."

"Very good service by pleasant staff"

"Very pleasant efficient service with good value quotes."

"This is my third year with i4me and I’ve always found them very helpful, offering a real and personal service. I was recommended i4me by the seller of my holiday home when I purchased it, and I’d be happy to recommend them to anyone. I did have a query upon renewal, which was quickly resolved and turned out to have been my error! Thankfully I’ve had no reason to make a claim, but should that change in the future I’m sure that the team will be there to guide and assist me. It’s i4me, for me! "

"Enquiry dealt with very professionally and efficiently and in a relaxed way that gave me the confidence to place the business with you "

"Friendly and efficient staff who dealt with my renewal well."

"Renewal reminder came through in good time to consider whether to renew and renewal process was easy to proceed with. All documentation is clear . Would recommend i4me to another holiday home owner . "

"All dealt with quickly and efficiently - good on the 'phone."

"Nice company to deal with, Recommend if you have a Holiday Let in Norfolk as they are in Norwich."

"I was pleasantly surprised at the ease and efficiency that the staff member displayed when cancelling my holiday let policy due to the Coronavirus outbreak. I will definitely reinsure all my properties with them at renewal following the telephone conversation ."

"I have over the years searched and bought from different Insurance companies on line. i4me has proved to be the clearest questionnaire. And in my case the best quote. I needed to buy home insurance for my brand new timber residential building that my wife and I have had built and retired to. Thank you i4me for everything Peter Mc"

"Very competitive rates. Very friendly ‘phone service for changes. Couldn’t do better"

"Least able to speak to someone quickly. Advisers always helpful . I4me make communication as easy as it should be. Would recommend "

"Easy to buy on line, nice to have a reminder by telephone, nice guy reminded me it was due."

"They were able to find a policy that met my needs quickly and relatively easily"

"Easy to contact, patient and understanding and delivered a very acceptable quotation which we subsequently took up. Efficient and friendly staff and adapterd well to our specific needs."

"Brilliant efficient service and price . Thank you J"

"Very helpful , "

"Excellent service, answered all my questions promptly."

"Very efficient service provided for our holiday home renewal."

"My premium went up a bit this year but he guy on the phone helped me to get it back down sving me from having to switch. Brilliant"

"Been with them a couple of years. Staff always friendly .polite and helpful. Our claim was handled very efficiently too"

"A broker who r fair and sensible without the whoffle or worse? Second Year we've been with them so speaks volumes. Carry on the excellent service and thank you. "

"Easy to deal with them, policy seems to cover what we need."

"Efficient service and satisfactory produce."

"I have always been treated very courteously on the phone and had excellent advice by the staff. Most importantly your quotations have always been very competitive."

"clear and excellent information"

"When I rang to renew my holiday home insurance I got through straight away and nothing was too much trouble and the guy on the phone was very friendly and polite. I would definitely use i4me again. "

"Top Service"

"I was reminded about the insurance renewal by email with a fair quote. Whilst looking around for other quotes I was contacted by phone to make sure I’d seen the email reminder. The lady I spoke to was lovely and placed no pressure on me whatsoever which is why I decided to renew my policy."

"Very efficient Broker. I appreciate the automatic renewal facility and payment reminders."

"Provides the service we want with minimum fuss!"

"The agent was very knowledgeable, helpful, patient and friendly. Swung the deal. Wish I could remember his name."

"Helpful information offered, and competitively priced cover. Buying insurance is easy - the important part is if you need to claim."

"Gives me peace of mind knowing that my holiday let house and contents are fully protected."

"Simple renewal procedure. Pity that the premium went up £100 for no obvious reason "

"When renewing my annual premium the service received was excellent. All queries were answered swiftly and efficiently. I would highly recommend them to any potential customers."