Find out what our customers are saying
Our reviews are independently collected and verified by reviews.io. Read what our customers have to say about their experiences with i4me.
Mrs Kim T
Andrew L
"Good and prompt service. The phone was answered without delay and my queries were dealt with efficiently. Finally the price quoted was very competitive"
Linda A
"Very good service, polite and knowledgeable staff."
Mr John G
"We had a very positive experience on the telephone with i4me & the renewal came through in plenty of time for us to make comparisons with other insurers for a like for like policy. We stayed with i4me. "
Mr Lee S
"very good service, they always answer quickly when i ring,they are happy to help and a good price,they really are 4 me!"
Mrs Clare W
"i4me have provided me with holiday home insurance for the past 4 yrs. They provide a competitive price and equally important is the excellent customer service. Never a problem to get through to speak to a helpful and friendly adviser. My only criticism is that each year the premium seems to go up by quite a large amount requiring re negotiation. If this continues I will need to really look around at other providers, but I would like to stick to i4me for as long as possible as I am very happy with them."
Anonymous
"Excellent telephone service,efficient and friendly"
Ms Anna A
"A very good price even considering the premiums have gone up quite a bit this year."
Mr Antony H
"very professional team and always helpful!"
Mr Alan M
"AS always very knowledgeable and professional as well as being friendly."
Mr Steven M
"Easy to contact by phone. Good cover for a second home. Premiums gone up steeply this year, not surprised- but much more of a rise than my home insurance."
Mr John E
"Very simple to renew insurance. Did it on the phone. Friendly staff. Email and telephone messages reminded me not to forget renewal. Very appreciative. "
Mrs Nicola J
"Renewal papers came through and I renewed. Quite an increase from the first year but not worth the aggravation of shopping around."
Mr Peter W
"I like receiving both an email and written renewal request. Payment was easy"
Mrs Charlotte K
"I was treated very well when I spoke to advisers about renewal and looking at whether you could offer any more discount for loyalty"
Ronald W
"Dear Sir, All I can say is that everytime I have renewed my policies with your company the staff involved have been courtious, efficient and extremely helpful and I coomend them for their attention. Ron Wild "
Anonymous
"Thank you , an easy to use website quote that has saved us £100 and provided better cover. We will recommend you. "
Anonymous
"Always professional , courteous and efficient. Good value for money "
Mark
"Quick efficient service"
Alison J
"Clear advice and no pressuring to buy"
Anonymous
"Found savings using them."
Peter
"The young lady I spoke to could not have been knowledgeable, helpful or conversational pleasant I wish we could go to six stars Peter Corbett "
Theresa H
"All staff I've dealt with have been very courteous, helpful and professional. Very competitive price."
Anonymous
"Great company!"
Mr Richard C
"Quick responder to mails and good prices. Have been using this company for 3 years and am very impressed with the level of service"
Mr David T
"Great service and a great price 👍"
Carol F
"great service and patience from the advisor!"
Mrs Elizabeth S
"Price had gone up an incredible 19% (including an extra year's no claims bonus). In addition the accompanying letter does not clarify the total cost as it fails to mention the legal protection element. Two different documents with the same wording give different prices. There is no way for the end user to work out why so if you look at the wrong document the wrong cover is bought. Ended up having to make an extra payment. Customer service is excellent, the staff are extremely helpful and no long waits to be answered. Not had to put to the real test as never had to make a claim."
Anonymous
"Very professional service, very pleasant staff"
Judith M
"good website that gave me very good and competitive cover for my unoccupied property."
Mr Roderick D
"All good. Easy to renew over phone although the link to do same on internet not working. Was £25 more this year and will review next year."
Miss Robyn D
"Highly recommended. Informative, polite, well priced and easy!"
Anonymous
"Able to answer questions swiftly and when the broker was not entirley sure she doubled checked with someone who did!"
Mrs Jenny W
"Courteous answers to my rather frustrated enquiries as to how the price hike could be justified. An attempt to meet me somewhat by a small premium reduction"
Ms Rebecca S
"Easy to reach, and flexible. Clear documentation and efficient staff."
Anonymous
"Sadly I was unable to get a reduction in my payment (Martin Lewis wouldn’t be happy) but I was very impressed with the two young men that I spoke to. Yes they were doing their job in selling their product but they were very pleasant and understanding in doing so. That’s why I’ve given a four star rating."
Mrs Carol B
"Renewed my insurance with I4me for another year as cannot be beaten on price, staff helpful and nothing too much bother. Brilliant service, thank you. Carol"
Mr John F
"Great service and support, no hesitation in renewing my house and contents cover and recommending i4me Brokers."
Anonymous
"Great service as before albeit the price increase was a bit of a shock"
Gillian T
"Quick easy comparisons, happy with my purchase"
Anonymous
"Great service as always - I have now moved all 5 of my properties over to them. Highly recommend dealing with Adam who is very patient and thorough."
Rhonna S
"Everything was quite straightforward and the staff I talked to were very helpful and pleasant. The only criticism I have is: The day after I purchased the insurance I received a phone call from one of the agents asking if I wished to complete the quote. This led me to have to check whether I had actually purchased the insurance or had I been scammed. I am over 70 years and my memory is not what it used to be. I await my insurance papers by mail and then will be confident I have a bonifide insurance. "
Stuart H
"Everyone I dealt with was very helpful"
Mrs Patricia B
"After ringing 5 other "specialist"Insurance brokers, i4me was the only company who could cover all my needs at a reasonable price.."
Mr Steve A
"Helpful, professional and competitively priced, Highly recommended. "
Mr Frank B
"Fantastic honest reliable company that works for its customers not the insurance companys"
Valerie
"We were very happy with the customer service we received when applying for our policy, both members of your staff were very friendly and easy to talk to helpful making the whole process very good."
Tamsyn H
"All very easy. "
Anonymous
"We have used I4Me in the past and their service was excellent. This year they offered a highly competitive quote and were most helpful with a couple of minor amendments that were needed. An excellent broker to deal with. "
Mrs Christine B
"Quick, efficient and friendly."
"Efficient & Friendly would definitely recommend. "