Find out what our customers are saying
Our reviews are independently collected and verified by reviews.io. Read what our customers have to say about their experiences with i4me.
Miss Sandy F
Mr Ian T
"Very prompt in dealing with any queries and were able to offer a competitive quote for our needs."
Mr Kevin H
"I decided to change my house insurance to i4me from my current supplier as changing to them couldn't have been easier and the service response and price were far so all in all I can't fault them."
Mr Neil T
"All information provided on a timely basis and at competitive prices."
Mrs Fiona M
"Received my renewal notice in plenty of time. The reason for not giving 5 stars is when I asked if this was the best price, as I was looking at other insurers, the price went down by £30. I just wish as a customer, we were given this automatically. The service provided by their staff was excellent."
Mr Derek P
"Very helpful, couldn’t fault the service I received. Would highly recommend. "
Mr Michael W
"Just renewed my policy for another year. Excellent service as always. Premium had increased slightly since last year but more than happy to stay with such a professional and helpful company."
Anonymous
"Easy to renew and good value but disappointed to see the lack of any coverage for a flat roof. "
Mr James C
"Readiness to consult colleagues on being questioned and maintain an upbeat attitude over any challenges made. "
Ms Jan S
"Extremely helpful and very quick to respond to emails! "
Mr Martin C
"Good service that could be improved with auto renewal "
Mr Akhtar Z
"Really good service and price; much cheaper than other providers."
Mr Keith P
"Very efficient service at a grea price would recommend "
Prof Alan R
"Professional service. "
Mr Robert C
"We were badly let down by LV, our existing insurers, who decided, contrary to what had been discussed in detail previously, that they could not cover the property we are purchasing from exchange of contracts because the property would be unoccupied for up to three months while renovations were being carried out. Therefore as a matter of urgency at 5.30pm on the day of exchange I needed to arrange cover on an unoccupied property. These brokers were already known to me as Smith & Pinching, and as we like to support businesses local to our area, I called them.Within 20 minutes the issue had been dealt with very efficiently, and although the cover is not cheap, the insurance is in place as required. Excellent service which extricated us quickly from a difficult situation."
Anonymous
"Previous brokers had sent renewal papers with errors and a high premium only shortly before the renewal date. Rang i4me in Christmas week. They arranged equivalent cover, including consulting underwriters about a past problem, the same day at a lower premium. Very efficient."
Mrs Thomasina B
"Best deal for holiday home insurance. Very friendly and helpful service, without being pushy. Would definitely recommend."
Mrs Carol P
"Quick responses to many questions."
Mr Roger B
"After several brokers we had rung for quotes failed to understand our admittedly slightly unusual requirements for our holiday home buildings and contents insurance, it was refreshing to speak to Lee who really sounded like he knew what he was about when discussing our requirements and after a quick check with the underwriters was able to confirm they could meet our needs. A quotation was given verbally and emailed in confirmation. After thoroughly reviewing this we called to accept the offer and spoke to Neil(?) who sounded equally helpful and competent. We pointed out a minor error in the quoted needs (a Y instead of N), which on correction actually reduced the premium slightly. We did receive other quotes which were a bit cheaper but didn't appear to fully cover our exacting needs so we felt more confident to go ahead with i4me. "
Mr Barry M
"i4me managed to get the best quote for our holiday home. Will certainly use them again."
Anonymous
"Very easy to arrange insurance"
Mr Sam A
"These days I never have time to search and search to find the best insurance deals. i4me Insurance have always done a great job sourcing the most appropriate policies offering the best value for me. Many thanks!"
Anonymous
"Easy to enquire on the web site. Documents sent through the following day as promised. Follow up enquiry by phone to ensure that all was as I required. Very easy and excellent service."
Mrs Joanne M
"Excellent customer service ! Definitely recommend to others ."
Mr Richard H
"Having received a renewal quote from my existing insurer of a 23% increase I went on a comparison site and found i4me. A short phone call soon resolved all my queries and was able to purchase cover at the same time. When I rang my current insurer to tell them I would not continue with them they asked who i had insured with and how much the cost. I said it was less than I paid them 5 years ago."
Mr Simon W
"Very friendly and efficient service and good to deal with"
Mrs Bryony B
"The broker called me after I was unable to get a quote online (the town my house is in flooded 21 years ago). He was curtious and promised to call me back in 30 minutes with a competitive quote. He did and beat the quote I had with flood cover with a much smaller deductible in the case of flooding etc. The policy also covered floods which many other big name companies weren’t offering. "
Anonymous
"Quick efficient service. Highly recommended "
Mrs Margaret S
"This the second year that I have used i4me for my house insurance and I have always found them very helpful, knowledgeable, professional and polite. I thoroughly recommend them."
Mrs Clare H
"Good sevice but will check next time to see if my deal is the best out there."
Anonymous
"Sort my holiday cottage insurance out each year. Not the cheapest but helpful and easy to use"
Ms Alison W
"i4me were very helpful when I took out an insurance policy with them. They took their time to explain everything and to look for alternatives which might have been cheaper for me. At no point did I feel pressured or rushed into taking the policy. Although I cannot review the claims procedure as I have not had to do this, I am happy to recommend i4me as a great place to start for business insurance."
Anonymous
"Seems fine, thank you "
Ms Linda J
"Very good service"
Ms Jane S
"Very professional and helpful at all times"
Mrs Susan F
"Excellent service, my query was answered quickly, and helpfully, a good explanation was given and I was very pleased with the outcome."
Mrs Jackie C
"Ideal. Email reminders and paid over the phone for my renewel. Competitive pricing and no hassle. Pleasant and helpful on the phone especially as my insurance is due on Christmas Day!"
Anonymous
"Very efficient service when buying policy on the phone and also when renewing online. Well-trained staff who are polite and knowledgeable. Competitive pricing. i4me gives you a sense of security, essential for landlords. "
Mrs Fiona C
"Quick, easy and efficient."
Mr Miles B
"Nevr a problem for I4me! I asked for a reminder a month before my due date. No problem for I4me! I asked for a revised quote due to changes in circumstances. Non problem for I4me! They called me up a week before renewal , great. I called he day before renewal was due and it was all set up and paid for inside 5 minutes. Never a problem for I4me! Truly exceptional service."
Anonymous
"The people I spoke to were very pleasant, knowledgeable and able to answer all the queries I had. Found the cover I needed for my mother's house at a reasonable price. Documents came through very quickly. Can't fault the service I received. So unlike a lot of other brokers/companies. Great to deal with. Would certainly recommend."
Mr Phil B
"Quick and accurate customer service"
Ms Elizabeth L
"I can’t really say if I have chosen well I have my fingers crossed that my internet pick is good ...the young man that spoke to me first and coincidentally when I bought my policy ..he really help me we made some adjustments to suit me ..I really needed cover for my Airbb /lodger which direct line who I have been with forever refuse to cover So far very happy I hope I will still be happy if horrible things happe !!! Happy Christmas and thank you so far "
Mrs Frances D
"I found them helpful and pleasant to deal with."
Mrs Alison R
"Polite, professional and quick. We would definitely recommend i4me insurance brokers. "
Miss Susan H
"Very good friendly and informative service."
Mr Yi Z
"There was not a waiting on my call and straight to the point. Staff was knowledgable and explained my a few questions in very simple ways. "
Mr Zuhaib C
"good easy process for getting temporary home insurance."
Mr Huw D
"Premium went up significantly because we made a claim."
Mrs Barbara S
"Not used it to make a claim but their timely reminder and ease of renewing on line was excellent."
"Timely renewal reminder and easy to arrange. "