4.85 based on 9254 reviews

Find out what our customers are saying

Our reviews are independently collected and verified by reviews.io. Read what our customers have to say about their experiences with i4me.

Anonymous
( 5 out of 5)
4 years ago Verified

"Very efficient. Very polite. Very reassuring. Job done "

Mrs Belinda E
( 5 out of 5)
4 years ago Verified

"Very helpful and efficient insurance brokers. "

James
( 5 out of 5)
4 years ago Verified

"I found i4me Insurance Brokers to be very easy and efficient when arranging my Holiday let Policy. An immediate quotation was provided from their website (most of the other brokers did not provide this). The following morning I received a telephone call to follow up my enquiry, and they were able to provide an improved quote. Buying the policy was as simple as clicking on the link in the email and entering payment details. "

Keith M
( 5 out of 5)
4 years ago Verified

"Adam was very helpful and professional through out the process, providing guidance and support. Many thanks for all you help"

Ms Anna V
( 5 out of 5)
4 years ago Verified

"Quick and easy to renew."

Christopher
( 5 out of 5)
4 years ago Verified

"Excellent attention at all times. Very helpful in explaining the details of the various options within the individual policies. I would recommend i4me as an insurance broker."

Jean S
( 5 out of 5)
4 years ago Verified

"Great communication and help from Ms Steward. "

Mr Charles K
( 5 out of 5)
4 years ago Verified

"Simple and easy to renew insurance policy with helpful staff"

Mr Peter M
( 5 out of 5)
4 years ago Verified

"My home insurance recently came up for renewal. As I wasn't content with the quote for the coming year, I gave the office a call. They weren't able to help immediately as my policy has some special requirement added into it. A few days later though I got a call back. I answered a couple of questions about a particular aspect of my property and my answers made a significant reduction in the quote possible. The staff have always come through with great service over the years I've been with i4me."

Elizabeth
( 5 out of 5)
4 years ago Verified

"I have recently taken out holiday let insurance with i4me. The staff were very helpful and it was an easy transaction."

Beth M
( 3 out of 5)
4 years ago Verified

"I was first quoted a price in January for holiday home insurance. I waited until April to start the exact same policy because of Covid restrictions and I found it had gone up by a staggering £60 in 12 weeks. The broker herself was very nice but not very helpful when explaining why it had gone up by 20%....Not on i4me to establish pricing but I am not overly happy with the way it was dealt with. "

Christine
( 5 out of 5)
4 years ago Verified

"Very helpful customer agents, and the new policy terms are a great deal better than I had obtained previously."

Liz R
( 5 out of 5)
4 years ago Verified

"Very prompt service, professional and a good price for the year. All documentation arrived with in 48 hours"

Mrs Helen J
( 5 out of 5)
4 years ago Verified

"Very efficient, reasonable price, good communication "

Mrs Katja P
( 5 out of 5)
4 years ago Verified

"Competitive price for great cover. Friendly, knowledgeable staff."

Ms Patricia T
( 5 out of 5)
4 years ago Verified

"Their follow up each year is good. I am happy to say I have not had to claim so cannot say how they would be regarding that "

Mr Umar F
( 5 out of 5)
4 years ago Verified

"Very good prices on insurance"

Seng L
( 5 out of 5)
4 years ago Verified

"Very professional service"

Mrs Elaine L
( 5 out of 5)
4 years ago Verified

"Excellent communication and very helpful lady on the telephone. Very impressed."

The E
( 5 out of 5)
4 years ago Verified

"Quick, easy and very friendly service."

Michael W
( 5 out of 5)
4 years ago Verified

"Easy process and saved me 40% compared with my old broker for a policy with the same insurer. What's not to like?"

Mr Mervyn H
( 5 out of 5)
4 years ago Verified

"I was reminded by e-mail and by letter, well in advance of the due date, that the insurance on my holiday home needed to be renewed. All documents relevant to the renewal accompanied the reminders. I was sent another reminder by e-mail nearer to the renewal date. I paid with a debit card over the telephone. My call was answered promptly and the transaction was undertaken quickly and efficiently by the person who answered the phone. I then received an immediate e-mail confirming the payment. I was very pleased with the overall service provided."

Mr Barry M
( 4 out of 5)
4 years ago Verified

"i4me are very efficient and helpful. They ensured renewal of my landlord insurance was processed correctly and on time. Thank you"

Mrs Ceri C
( 5 out of 5)
4 years ago Verified

"Great efficient service thank you "

Henry W
( 5 out of 5)
4 years ago Verified

"The website was user friendly even for the less experienced! The policy details were clear and offered a good level of cover, the process was straightforward and my policy documents were emailed the same day."

Jon L
( 5 out of 5)
4 years ago Verified

"Answered the phone in quick time ( God send ) Explained what we needed and got what we needed without any fuss . Thoroughly recommend and would use again ."

Christine
( 4 out of 5)
4 years ago Verified

"Really helpful staff, prices are not the cheapest but it’s worth paying a little more for the excellent customer service. Perfect for properties that don’t quite fit the standard insurance market. Very understanding of Covid situation for 2nd home owners and finding a policy to cover us whilst we let the home we have been unable to visit to a friend who couldn’t get to his home abroad. Lovely to be able to discuss with a human to ensure we got the correct cover. "

Mr Jonathan C
( 5 out of 5)
4 years ago Verified

"Remarkably helpful when others were not, price efficient and practical even very easy to deal with ,thanks to their very knowledgeable staff. "

Anonymous
( 5 out of 5)
4 years ago Verified

"Excellent service from i4me - they sorted our urgent need for home insurance despite it being a bank holiday weekend. And they allowed me to amend a silly typo I'd made on the original web form without any fuss or charge. "

Russell
( 5 out of 5)
4 years ago Verified

"Great amount of cover at a great price "

Kim T
( 5 out of 5)
4 years ago Verified

"The staff are very efficient and helpful; they made sure I had all the information I needed to compare quotes, and came in at the best price."

Clare B
( 5 out of 5)
4 years ago Verified

"Quick and easy renewal process. Thank you"

Anonymous
( 1 out of 5)
4 years ago Verified

"Easy to obtain quote good value too "

Mrs Annabel L
( 5 out of 5)
4 years ago Verified

"A real person answers the phone! Friendly and personal service from this professional company. "

Mrs Jacqueline D
( 3 out of 5)
4 years ago Verified

"Bit shocked at hike in premium since last year. Should have started looking elsewhere sooner! Lesson learned for next year! This company was great for first two years, and then premiums started to climb. Considering insured property, which is less than 50 feet from ours and therefore regularly visited/checked had no visitors to speak of courtesy of covid, seems a tad out of kilter"

Deborah
( 5 out of 5)
4 years ago Verified

"Needed to insure our holiday place and ensure that especially after 2020 we would be covered if we needed to be away for a while! Website and quote process very rapid and when needing to update something a quick call to the call centre resolved. "

Brian
( 5 out of 5)
4 years ago Verified

"Veryproffessionaland efficient."

Vicky
( 5 out of 5)
4 years ago Verified

"lady was fantastic and very patient with us "

Chris S
( 5 out of 5)
4 years ago Verified

"Always friendly and helpful over he phone with minimal waiting time on hold. Competitive pricing and they do offer some incentives to existing customers rather than just favouring new customers."

Mrs Julia S
( 5 out of 5)
4 years ago Verified

"A very good service , Thank you"

Anonymous
( 5 out of 5)
4 years ago Verified

"A good company"

Ms Dawn L
( 5 out of 5)
4 years ago Verified

"I have been very pleased with the service and product since opening my holiday let. The renewal was easy to do and for me that’s important "

Anonymous
( 5 out of 5)
4 years ago Verified

"simple renewal by phone (with a query answered)"

Phillip R
( 5 out of 5)
4 years ago Verified

"The representative was easy to talk to,and very helpful. No insurance jargon, very, didn't have second thoughts about insuring,plain and simple to understand,which is a bonus for OAP's."

Mr Anthony L
( 5 out of 5)
4 years ago Verified

"I am one of those people who like an easy life and when it comes to Insurance I require a company that will do their best for me and whilst not necessarily always the cheapest they insure that they cater for all my requirements at a fair and competitive rate and thus save me the drag of shopping around every year time and time again. They are the one for me! Tony. "

Mr Greg B
( 5 out of 5)
4 years ago Verified

"Been with i4me for a few years now. I love that the renewal prices are very competitive and its so easy to renew online."

Mr Matthew M
( 4 out of 5)
4 years ago Verified

"Responsive and prompt in dealing with my requests "

Mark B
( 5 out of 5)
4 years ago Verified

"Excellent service and an even better price."

Maxine
( 5 out of 5)
4 years ago Verified

"Easy to navigate website, questions clear and easy to understand details in the policy .Good value polite helpful lady to answer questions and take payment . "

Mrs Kim M
( 5 out of 5)
4 years ago Verified

"Very helpful and professional! Good follow up communication. "

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