Find out what our customers are saying
Our reviews are independently collected and verified by reviews.io. Read what our customers have to say about their experiences with i4me.
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Michael W
"Easy process and saved me 40% compared with my old broker for a policy with the same insurer. What's not to like?"
Mr Mervyn H
"I was reminded by e-mail and by letter, well in advance of the due date, that the insurance on my holiday home needed to be renewed. All documents relevant to the renewal accompanied the reminders. I was sent another reminder by e-mail nearer to the renewal date. I paid with a debit card over the telephone. My call was answered promptly and the transaction was undertaken quickly and efficiently by the person who answered the phone. I then received an immediate e-mail confirming the payment. I was very pleased with the overall service provided."
Mr Barry M
"i4me are very efficient and helpful. They ensured renewal of my landlord insurance was processed correctly and on time. Thank you"
Mrs Ceri C
"Great efficient service thank you "
Henry W
"The website was user friendly even for the less experienced! The policy details were clear and offered a good level of cover, the process was straightforward and my policy documents were emailed the same day."
Jon L
"Answered the phone in quick time ( God send ) Explained what we needed and got what we needed without any fuss . Thoroughly recommend and would use again ."
Christine
"Really helpful staff, prices are not the cheapest but it’s worth paying a little more for the excellent customer service. Perfect for properties that don’t quite fit the standard insurance market. Very understanding of Covid situation for 2nd home owners and finding a policy to cover us whilst we let the home we have been unable to visit to a friend who couldn’t get to his home abroad. Lovely to be able to discuss with a human to ensure we got the correct cover. "
Mr Jonathan C
"Remarkably helpful when others were not, price efficient and practical even very easy to deal with ,thanks to their very knowledgeable staff. "
Anonymous
"Excellent service from i4me - they sorted our urgent need for home insurance despite it being a bank holiday weekend. And they allowed me to amend a silly typo I'd made on the original web form without any fuss or charge. "
Russell
"Great amount of cover at a great price "
Kim T
"The staff are very efficient and helpful; they made sure I had all the information I needed to compare quotes, and came in at the best price."
Clare B
"Quick and easy renewal process. Thank you"
Anonymous
"Easy to obtain quote good value too "
Mrs Annabel L
"A real person answers the phone! Friendly and personal service from this professional company. "
Mrs Jacqueline D
"Bit shocked at hike in premium since last year. Should have started looking elsewhere sooner! Lesson learned for next year! This company was great for first two years, and then premiums started to climb. Considering insured property, which is less than 50 feet from ours and therefore regularly visited/checked had no visitors to speak of courtesy of covid, seems a tad out of kilter"
Deborah
"Needed to insure our holiday place and ensure that especially after 2020 we would be covered if we needed to be away for a while! Website and quote process very rapid and when needing to update something a quick call to the call centre resolved. "
Brian
"Veryproffessionaland efficient."
Vicky
"lady was fantastic and very patient with us "
Chris S
"Always friendly and helpful over he phone with minimal waiting time on hold. Competitive pricing and they do offer some incentives to existing customers rather than just favouring new customers."
Mrs Julia S
"A very good service , Thank you"
Anonymous
"A good company"
Ms Dawn L
"I have been very pleased with the service and product since opening my holiday let. The renewal was easy to do and for me that’s important "
Anonymous
"simple renewal by phone (with a query answered)"
Phillip R
"The representative was easy to talk to,and very helpful. No insurance jargon, very, didn't have second thoughts about insuring,plain and simple to understand,which is a bonus for OAP's."
Mr Anthony L
"I am one of those people who like an easy life and when it comes to Insurance I require a company that will do their best for me and whilst not necessarily always the cheapest they insure that they cater for all my requirements at a fair and competitive rate and thus save me the drag of shopping around every year time and time again. They are the one for me! Tony. "
Mr Greg B
"Been with i4me for a few years now. I love that the renewal prices are very competitive and its so easy to renew online."
Mr Matthew M
"Responsive and prompt in dealing with my requests "
Mark B
"Excellent service and an even better price."
Maxine
"Easy to navigate website, questions clear and easy to understand details in the policy .Good value polite helpful lady to answer questions and take payment . "
Mrs Kim M
"Very helpful and professional! Good follow up communication. "
Janet
"Quick, helpful and reasonably priced"
Susan
"Very good service. Called to check if I wanted to go through the policy."
Mrs Denise S
"The staff were really helpful & efficient. They were able to answer my question & when they promised to get back to me by a certain time they did. The polite friendly lady was able to process the renewal and I felt confident that I had made a good decision to stay with this company. "
Mr Clive T
"The mechanical process of renewal was very efficient, reminder of policy expiry,new quote and payment arrangements for renewal. However , the premium on this policy has increased by a very large percentage over 2 years with little attempt to find competitive quotes and the only policy offered with Aviva at over 40% higher than 2 years ago without much explanation other than the fact that you were no longer dealing with the previous insurer. Also I had made a claim on the policy for denial of access /interruption of business because of Covid under the terms of the previous policy and was immediately told that my policy no claims bonus was withdrawn and the premium increased. In fact I was never told there was a no claims bonus attached to this policy , or how it operated or affected the premium from year to year , or how it would be affected in the light of any claim , at any time during the 2 years I held the insurance."
Judi
"An easy to use website with the questions clear and precise led to a very competitive quote. However I needed to clarify a point so did not purchase until I could speak with someone. To my surprise the someone phoned me very promptly and a delightful conversation ensued which not only answered my query but gave me enormous confidence in the product. I had no hesitation in insuring our holiday let immediately. Impressive personal service. Thank you Adam! "
Alexander V
" Rey Attentive and knew the cover well Well done from another insurance broker !"
Andrew C
"Prompt, courteous, reasonable prices. Why go anywhere else?"
Kevin A
"Hi I used i4me insurance Brokers for my Holiday let insurance through I may add Morethan insurance which recommended i4me insurance to me which turn out to be the right choice a top policy with everything I wanted at the right price with no hidden extra. Helpful call staff would highly recommend 10/10 "
Mr Michael S
"Our renewal premium had risen fairly substantially so I phoned to see why. I4me were very knowledgeable about potential reasons and asked me questions regarding various risk factors. Once we’d been through everything the premium reduced by 10% so I very happily renewed."
Mr Martyn E
"I have insured several properties with i4me and have always had good service and competitive rates over the last 3-4 years. i4me have always easy to contact via a phone which is important to me."
Mr Brian M
"All done and dusted in minutes, with no hassle,i4me, in 3 year with them 👍"
Mrs Margaret F
"I needed holiday letting insurance at very short notice to satisfy my mortgage company and was very pleased with the pleasant and efficient service I received; Adam was absolutely wonderful."
Brian K
"Been with these before and a top rated broker, very polite and there to assist throughout the process. Never put under pressure. Thank you"
Ann H
"Extremely helpful and competitive prices"
John A
"I had a quick response to my enquiry and could set up my insurance very quickly."
Beryl S
"Very clear and helpful on the phone. Easy to get a quote online too! "
Anonymous
"I've just taken out me second policy with this company. They are head and shoulders above any other insurance company I've dealt with. Knowledgeable, efficient and friendly without being patronising. They talk sense! Wouldn't hesitate to recommend them. Shout out to Christy, Liz and Daniel for their patience with my umpteenth questions!"
Anonymous
"Very helpful polite and competitively priced. "
Andrew
"It made a refreshing change to deal with an extremely competent company. From start to finish I was very impressed with the efficiency provided. The phone was answered, questions answered and documents provided very fast. You will have my business in future. Many thanks to Liz who I spoke to on the last occasion."
"Quick, easy and very friendly service."