Find out what our customers are saying
Our reviews are independently collected and verified by reviews.io. Read what our customers have to say about their experiences with i4me.
John B
Mrs Patricia S
"I have found i4me to be very helpful and paid out promptly when I made a claim. The agents have all been polite and friendly.."
Diane
"Excellent service and the most reasonable quote I received for what looks like a really good plan. I would recommend. "
Mr Peter W
"Te email was VG and the response to my phone call was very quickly dealt with accurately."
Emer G
"Easy to get through on phone and a very helpful woman then sorted out my application "
Gary
"This was my first experience with i4me and it was really excellent. I spoke to 3 different people in sorting my holiday let insurance and all 3 were knowledgable, patient and engaging in helping me."
Mr David S
"Very polite, helpful and a good price."
Mrs Helen P
"I could not fault the professional service I received from i4me regarding my home insurance policy. This will be the second year I have taken out a policy with the company and would recommend."
David W
"I dread the annual search for insurance but this time I was pleasantly surprised how easy and quick I got to the quote and think this company are very competitive. If I need to claim I hope it is as easy."
Mrs Diana O
"I have used i4me for the past 6yrs and they are far superior than most of the holiday home insurance specialists, try them you will not regret it. Diana Ogilvie-Herald Cottage Owner N Devon"
Anonymous
"excellent service and great staff.Wish we hadn't left them last year.Big mistake"
Vincent
"I have had excellent service, always receiving a phone back and instant access to a person to discuss points of interest. A very fine personal service."
Nigel B
"Insurance arranged quickly without any fuss, underwritten by a large insurance company and at a competitive rate. Main information provided on line and final details agreed via short phone call. "
Steven
"Call to brokers resulted in change of insurer with lower premium than last year"
Lisa S
"Very easy website to get a quote followed up by excellent customer service, speedy responses to emails answering questions about the policy Price very competitive "
Rajesh D
"Needs to improve on customer services"
Anonymous
"A very good purchasing experience over the telephone. Very clear details set at a steady pace throughout, enabling clarification where necessary. Documents arrived in good time. Very pleased with the outcome of my call to this firm. "
Mrs Susan C
"It was very quick and easy to renew my Landlords insurance policy with i4me. Any dealings I have had with them, have been dealt with very efficiently. I do not hesitate to recommend i4me to other customers."
Mr Colin D
"Lovely people to do business with. Very helpful and helped to reduce my premiums. Have been with for 4 years and on the experience so far would definitely recommend."
Mr Richard B
"i4me have always been very efficient and helpful, and their policy has suited my needs. I was disappointed they have increased my premium as I am currently claiming for denial of access due to covid pandemic. Apparently this is because I will lose my no claims bonus. Firstly, they've had a year's premium from me when the property was empty, and secondly they have withdrawn (not surprisingly) future cover for contagion. Because I am claiming for covid doesn't reflect on my future risk- especially as I won't be covered ! It is, purely and simply, a cynical way to claw back what they are paying out. I had no choice but to renew my policy through i4me because nobody else will insure my property whilst I have a claim in progress. If I were to be cynical I might think they know that, and enjoy the lack of competition."
Mr Julian W
"Superb and efficient service"
Mr James M
"Everyone has been so helpful and kind. "
Dr Lisa H
"Very good and friendly service"
John S
"The online service was good. But the bonus was the telephone follow up which provided advice which improved my coverage at a lower price. It's what I look for in a broker. "
Linda E
"Very efficient and helped to get a much cheaper quote. Good customer service "
Sharyn
"Very quick to respond to my enquiry and offered best quotes they could get me. Very happy with the service and the product they offered me. "
Helen O
"Excellent communication, no waiting in queues. Reassured as 5 star policy compared to my existing policy and better policy "
Samantha
"So far so good. Broker was clear on the phone and understood my requirements. I had already received one quote so he took the time to ensure the cover I required was fully met. However, it would be nice to get my name right in the request asking me to rate the service!"
Jodi J
"Absolutely great service ! Cannot fault ! Seamless easy to use website with simple insurance questions to complete and then self generated quotes. This is then immediately followed up by a phone call to check details and if you have any questions etc Great service from the outset! Fingers crossed it’s a similar service if ever I need to claim. "
Jane A
"Thorough, professional and knowledgeable. I’m impressed with their service."
Andy
"Friendly staff. Very prompt and efficient dealing with enquiries. Competitive rates. If they had a tin it would do exactly what it said on the tin :-)"
David
"QUICK AND EASY TO USE WEBSITE WITH SIMPLE Q&A - PROVIDING SEVERAL COMPETITIVE QUOTES TO CHOOSE FROM"
Keith
"i4me impressively identified an opportunity for a significant reduction in the cost of our second home policy without any reduction the cover."
Dr Arthur W
"Every question answered in a friendly and efficient manner. Reasonable price."
Anonymous
"Huge price rise this year but no explanation...and it's not based on me having made any claims on this policy. There may be reasons, good or bad, but this is poor customer service, and will make me look elsewhere for next year."
Mrs Linda P
"When I phoned i4me insurance they answered the phone very promptly and gave me a competitive price."
Mr John B
"Very easy process, but premiums are not cheap."
Mr Jason R
"Excellent service and very friendly, would definitely recommend this company! "
Victoria
"i4me couldn’t have been more helpful, patient or courteous - and they have certainly saved us a lot of money on our insurance. "
Mr Simon R
"I 4Me are always a pleasure to deal with on the phone. We renewed our second-home insurance with them yesterday and it was all done within minutes. Their underwriters had imposed some stricter terms than last year and increased the premium significantly, which did make me look at alternative quotes from other brokers from comparison websites. All though, had their drawbacks. Some were more competitively priced and one in particular, offered an excellent price but was far from transparent, and I only found out about a totally unacceptable endorsement as I was about to buy the policy! It led me to conclude that a high quality product and the excellent service that I 4 Me always provide, is worth the higher premium, I4Me are a pleasure to deal with."
Paul M
"i4me have found me a very competitive house insurance price for a holiday chalet. I was very impressed with the service. Thank you!"
John
"They were extremely helpful and professional, would highly recommended the company to family and friends "
Iain
"The arranging of our new policy was fast and your agent on the telephone was very helpful."
Anonymous
"Found agent difficult to understand and not very knowledgable. I appeared to know more than agent. Still awaiting e mail confirmation "
Alix
"Really good service so far."
Christopher P
"Initial price given was rather high, but a quick phone call from the broker lead to a much reduced figure which was a lot more palatable (and taken with both hands!). So thank you for not just relying on computers but being human!"
Mr Gwynedd O
"The staff were very good. Sorry that the premiums have to go up so much each year for no reason with my policy- no claims."
Jennifer H
"Easy to obtain a quote and were good at explaining what was covered. Once I had purchased the documents came through very quickly and their price was competitive compared to others. "
Mrs Rachael H
"Really quick and easy renew process through your website. Thanks. "
John B
"Time to renew my holiday home insurance, i4me got me a great deal with Aviva, at a significant saving. Staff were helpful and courteous. Would Recommend."
"gave a quick and effective service and the premium was a good price . would recommend "