Find out what our customers are saying
Our reviews are independently collected and verified by reviews.io. Read what our customers have to say about their experiences with i4me.
Rosalind B
Geoffrey W
"Renewal was handled very efficiently. The quote for renewal was higher than the previous year and so an alternative competitive quote was provided in the renewal documents. The renewal over the phone was handled by a knowledgeable and friendly member of staff. So a painless process to achieve a reduced premium for the same cover."
Mrs Paula M
"Excellent service"
Anonymous
"Straight forward and helpful"
Anonymous
"Arranged the most competitive quote with the best level of cover on a complex subject. Great telephone service to clarify the minutiae."
Ennis
"Excellent service, highly recommended this company "
Jackie E
"Consistently helpful and friendly. And appear to be very competent. Always a pleasure to ring .up "
Mr Andrew L
"Efficient, Helpful, competitive"
Kim R
"Very good service "
Anonymous
"Thank you for your helpful service. Good insurance, information and friendly approach. We will be staying with you!"
Mrs Clare W
"Good customer service and competitively priced, although price does go up fairly substantially each year."
Mrs Charlotte K
"I have used them for many years and have always found them excellent with great customer service"
Anonymous
"Competitive price, very simple to purchase - all made clear by email with an easy way to then pay for the policy."
Mr John W
"The staff were very polite and efficient and sorted out my queries very quickly and agreed on renewing my insurance policy. I will certainly recommend you to other people."
Mr Andrew L
"100 per cent efficient...... would recommend to a friend "
Mr Tony H
"Prompt reminder. Compared with other providers and stayed with i4me. Quick & efficient. Thanks."
Mike
"Responsive, friendly, professional and found me the cover I wanted at a very competitive price. What's not to like. Highly recommended."
Jane H
"Really good customer service. I had only recently finished my quote when i received a call. My questions were answered instantly so i happily went ahead with my policy."
Anonymous
"Typical brokers."
Alison J
"Good cove at a competitive price with helpful advisors"
Yousef Y
"Very quick response Simple process Cooperative and helpfull "
Mr Andrew S
"I contacted i4me to question why the quotation for next year was 25% higher than this. I was told that it was because insurers had raised their rates - but not why that might be: coronavirus? climate change? I was tempted to say "Well, why don't you change your insurers?" but I realise it's not that simple. In the end, given the timescale, I decided to save some money by paying one lump sum and cancelling the direct debit. But it did feel like I was being told "Take it or leave it!""
Anonymous
"Accessible to contact through Covid so i was able to quickly cross check on a point and then confirm and pay for my new policy."
Reg W
"Polite and renewal price was competitive with many other policies "
Mr Barry M
"Very efficient, quick to respond (within the hour to my emails!). Premiums quoted were 40% cheaper than other sources. Recommnded to colleagues already"
Christine C
"I was amazing on how easy it was to get house insurance. Phoning regarding a problem with payment was dealt with straight away. Couldn’t believe how simple n untaxing for an old girl like me! "
John B
"gave a quick and effective service and the premium was a good price . would recommend "
Mrs Patricia S
"I have found i4me to be very helpful and paid out promptly when I made a claim. The agents have all been polite and friendly.."
Diane
"Excellent service and the most reasonable quote I received for what looks like a really good plan. I would recommend. "
Mr Peter W
"Te email was VG and the response to my phone call was very quickly dealt with accurately."
Emer G
"Easy to get through on phone and a very helpful woman then sorted out my application "
Gary
"This was my first experience with i4me and it was really excellent. I spoke to 3 different people in sorting my holiday let insurance and all 3 were knowledgable, patient and engaging in helping me."
Mr David S
"Very polite, helpful and a good price."
Mrs Helen P
"I could not fault the professional service I received from i4me regarding my home insurance policy. This will be the second year I have taken out a policy with the company and would recommend."
David W
"I dread the annual search for insurance but this time I was pleasantly surprised how easy and quick I got to the quote and think this company are very competitive. If I need to claim I hope it is as easy."
Mrs Diana O
"I have used i4me for the past 6yrs and they are far superior than most of the holiday home insurance specialists, try them you will not regret it. Diana Ogilvie-Herald Cottage Owner N Devon"
Anonymous
"excellent service and great staff.Wish we hadn't left them last year.Big mistake"
Vincent
"I have had excellent service, always receiving a phone back and instant access to a person to discuss points of interest. A very fine personal service."
Nigel B
"Insurance arranged quickly without any fuss, underwritten by a large insurance company and at a competitive rate. Main information provided on line and final details agreed via short phone call. "
Steven
"Call to brokers resulted in change of insurer with lower premium than last year"
Lisa S
"Very easy website to get a quote followed up by excellent customer service, speedy responses to emails answering questions about the policy Price very competitive "
Rajesh D
"Needs to improve on customer services"
Anonymous
"A very good purchasing experience over the telephone. Very clear details set at a steady pace throughout, enabling clarification where necessary. Documents arrived in good time. Very pleased with the outcome of my call to this firm. "
Mrs Susan C
"It was very quick and easy to renew my Landlords insurance policy with i4me. Any dealings I have had with them, have been dealt with very efficiently. I do not hesitate to recommend i4me to other customers."
Mr Colin D
"Lovely people to do business with. Very helpful and helped to reduce my premiums. Have been with for 4 years and on the experience so far would definitely recommend."
Mr Richard B
"i4me have always been very efficient and helpful, and their policy has suited my needs. I was disappointed they have increased my premium as I am currently claiming for denial of access due to covid pandemic. Apparently this is because I will lose my no claims bonus. Firstly, they've had a year's premium from me when the property was empty, and secondly they have withdrawn (not surprisingly) future cover for contagion. Because I am claiming for covid doesn't reflect on my future risk- especially as I won't be covered ! It is, purely and simply, a cynical way to claw back what they are paying out. I had no choice but to renew my policy through i4me because nobody else will insure my property whilst I have a claim in progress. If I were to be cynical I might think they know that, and enjoy the lack of competition."
Mr Julian W
"Superb and efficient service"
Mr James M
"Everyone has been so helpful and kind. "
Dr Lisa H
"Very good and friendly service"
John S
"The online service was good. But the bonus was the telephone follow up which provided advice which improved my coverage at a lower price. It's what I look for in a broker. "
"I have just bought a holiday home and was very unsure what was required. I called & spoke to James who was extremely helpful and friendly and answered all my questions. Top class service well done "