Find out what our customers are saying
Our reviews are independently collected and verified by reviews.io. Read what our customers have to say about their experiences with i4me.
Joan
Jeremy
"Very quick responses to our queries about holiday let insurance "
Mr George M
"I've used i4me several times. They are always very friendly, professional and efficient. Their quotations are competitive and, though not always cheapest, they are always close enough for me. If I have a criticism it would be the high service charge of £37. Still, it's the bottom line that matters."
Geoffrey S
"easy to set up. good result"
Sara H
"Very pleasant and helpful team who quick to reply to my enquiries and sorted my policy out in a matter of minutes at a reasonable price. "
Robert C
"As a new buyer I was rather pleased that i4me(what a cute name) had a plan for holiday properties. I found staff courteous and more than that-I was reminded at a sensible interval of the quotation which I am so glad to say held good for some time. I reckon you will not surpass i4me on price and the website & "get a quote" option are clear and easy to use. I cannot too highly recommend i4me "
Anonymous
"Very helpful and efficient "
Anonymous
"Have not hd any problemsin renewing this policy - staff very helpful but have never made a claim so not suee how good they would be."
Mr Robin I
"We are now into our third renewal. We are very impressed by straightforward dealing and communication. "
Mark
"Easy process much better than going via the provider themselves "
Mr Brian H
"always a timley reminder each year by email "
Mrs Valerie L
"Very pleasant people to deal with"
Val
"Very good quote, gentleman on the phone when I renewed insurance was fantastic, very polite and helpful, will definitely be getting a quote fir other insurance from them "
Mrs Diane L
"Organised very quickly on line. Changed requirements with a couple of emails and accepted and paid for in minutes. "
David R
"Having decided it was time to review our holiday home insurance, we found i4me on Google. We found getting a quotation very straightforward, and well supported by i4me staff. Their (Aviva) policy dealt with a number of points that were unsatisfactory about our previous provider. The price was very competitive."
Isobel K
"Completed application form for holiday home insurance for a new policy on line and later on in the day a member of staff called and went through the policy with me. Attractive quote provided and I decided to bring out an insurance policy with them. Would recommend i4me."
Mr Barry T
"i4me have given us excellent service. They were one of the few sources I could find of holiday home insurance a couple of years ago and the best value I could find. In moving over to Landlords insurance I consulted your representative on the phone and was impressed at how the phone was answered immediately by someone who was able to give me the detailed advice I needed about how to manage the transition clearly and without delay."
Anonymous
"Very helpful insurance brokers, we had a unusual house to insure and they found a good policy at a very good price for us. Ignore the comparison sites and give these guys a try.."
Ms Siobhan M
"Easy to contact and discuss landlord insurance. Fair price. Well written documents and timely reminders given. I haven’t had to use the insurance policy so I’m not sure about claiming, but so far I’m very happy. "
Ms Julie D
"Excellent customer service and were able to get my premium cheaper than last year"
Anonymous
"I choose to transfer my home insurance business to I4Me because they were the same price as my current provider but no weekly inspections required. This means I can visit my property every 3 -4 weeks and carryout inspections and my insurance contract covers risks."
Mr Alan P
" i4me arrange insurance for my holiday home last year. The renewal for the next 12 months was significant more expensive, however a telephone discussion with one of their brokers enabled a more competitive price to be offered which I accepted. The broker was polite and competent. I would happily recommend i4me to my relations who also have holiday property."
Mr Russell P
"Looked for an insurance broker that covered second homes and i4me came in to the search list. Dealt with them online as is normal nowadays. Website, from what I remember was easy to use. Coming up to renewal time and they have been responsive in providing with ALL documentation early on AND sent a pack through the post. Presumably to ensure that the email didnt get missed. The premium increased but guess that was expected. However, the product was what I wanted so I didnt change. I have not, touch wood, not had to use the insurance yet. Communications were good. When it came to renewal, they phoned and left a message relating to this, so they are keen to keep business. So far, no issues. Only gave 4 stars as I have not had to use them and don't know how they would fare in times of issues. So Catch 22 really. I don't want issues so possibly never 5 stars? "
Mr Dale G
"Friendly, helpful and informative."
Carol S
"This is my first time of using this company - they were recommended to me by another holiday let owner. They answered my call quickly and dealt with my quote immediately. Both the people I spoke to (Christy and another) seemed professional, knowledgable and friendly (the combination one is looking for) and the price seems competitive. If they continue this way I will take my business away from my other broker (who are much slower on their communications) and give it to i4me."
Mr Jonathan W
"Good follow up service to online renewal with phone reminders. On calling back, phone answered quickly and my questions about increases to excess limits answered politely, even though I felt rather aggrieved at the increases, both to these limits and to the premium. However ,compared the quote with another 3 firms and found they are still by far, the cheapest and have renewed the policy with them once again."
Vivian R
"Excellent service when purchasing a new policy. Very helpful advisor. "
Anonymous
"We were contacted a week in advance by phone to remind us our insurance is due, very helpful friendly staff."
Anonymous
"This is our second year with i4me insurance brokers. The guy's in Customer service are excellent and there are no long queues waiting to speak with them. Easy to make an online payment, no messing about...simple!"
Anonymous
"Very good, very easy, very friendly"
Mr David C
"Does what it says on the tin"
Neil W
"I am impressed at the speed and accuracy of the quote and the level of service from i4me in implementing the policy. Also it was good to speak to someone during Covid where most transactions are with a machine."
Mrs Karen L
"Great service and the most competitive quote for holiday home insurance "
Mr Derek T
"Super easy renewal, good price and online payment facilities. Just the right amount of reminders."
Anonymous
"Very efficient and quick to answer any queries. "
David
"Competitive quote, showed flexibility and listened to my needs. Quick service plus no hassle."
Mrs Leanne S
"Very efficient and good quality service, thank you. "
Mr Martin C
"I have had very good service from this company, helpful when I have raised queries."
Ms Bridget M
"An excellent service. I was contacted on a few occasions, at my request to give me to time to compare the market. I was provided with some helpful info."
Anonymous
"Good service, reminded when due hassle free renewal "
Lilian
"Quite straightforward but found no way of going back to edit anything."
Anonymous
"Friendly call centre staff. Unlike some companies I found their follow up calls to be polite and anything but over zealous."
Mrs Irene H
"When I called was great to get straight through to talk to someone and not be left in a queue. The chap I spoke to was very helpful and dealt with my question with respect. I also received my email confirmation and documents with an hour of my phone call. As a first time using this broker I was very pleased with my experience."
Tony N
"Daniel was very polite and informative "
Mr Dermot L
"Very efficient and polite service. Prepared to extend the quote period due to a delay in the conveyancing process. Would not hesitate to recommend your service and I hope that I don’t have to use your claims service!!"
Mr David E
"Excellent client service and a really positive experience. An email was sent by the brokers prior to renewal. The options were to renew on-line or to contact the customer services via telephone. I had a query so opted for the latter. I got straight though, which was pleasing and surprising, that rarely happens with brokers. The issues were resolved quickly and efficiently, with the support and help of a competent and professional operative. Add in the fact that their rates are both competitive and reasonable, i would not hesitate to award top marks."
Stephen D
"Bought policy online. Quick and easy"
Mrs Beatrice L
"We have used i4me for the past few years and have found them very good and efficient."
Anonymous
"Clear information and easy to use."
Fiona T
"Very easy to deal with"
"Gentleman I spoke to was very efficient and helpful. He kept me informed of what he was doing at all times and found me the best deal. Very pleased with service."