Reviews

"Good follow up service to online renewal with phone reminders. On calling back, phone answered quickly and my questions about increases to excess limits answered politely, even though I felt rather aggrieved at the increases, both to these limits and to the premium. However ,compared the quote with another 3 firms and found they are still by far, the cheapest and have renewed the policy with them once again."

"Excellent service when purchasing a new policy. Very helpful advisor. "

"We were contacted a week in advance by phone to remind us our insurance is due, very helpful friendly staff."

"This is our second year with i4me insurance brokers. The guy's in Customer service are excellent and there are no long queues waiting to speak with them. Easy to make an online payment, no messing about...simple!"

"Very good, very easy, very friendly"

"Does what it says on the tin"

"I am impressed at the speed and accuracy of the quote and the level of service from i4me in implementing the policy. Also it was good to speak to someone during Covid where most transactions are with a machine."

"Great service and the most competitive quote for holiday home insurance "

"Super easy renewal, good price and online payment facilities. Just the right amount of reminders."

"Very efficient and quick to answer any queries. "

"Competitive quote, showed flexibility and listened to my needs. Quick service plus no hassle."

"Very efficient and good quality service, thank you. "

"I have had very good service from this company, helpful when I have raised queries."

"An excellent service. I was contacted on a few occasions, at my request to give me to time to compare the market. I was provided with some helpful info."

"Good service, reminded when due hassle free renewal "

"Quite straightforward but found no way of going back to edit anything."

"Friendly call centre staff. Unlike some companies I found their follow up calls to be polite and anything but over zealous."

"When I called was great to get straight through to talk to someone and not be left in a queue. The chap I spoke to was very helpful and dealt with my question with respect. I also received my email confirmation and documents with an hour of my phone call. As a first time using this broker I was very pleased with my experience."

"Daniel was very polite and informative "

"Very efficient and polite service. Prepared to extend the quote period due to a delay in the conveyancing process. Would not hesitate to recommend your service and I hope that I don’t have to use your claims service!!"

"Excellent client service and a really positive experience. An email was sent by the brokers prior to renewal. The options were to renew on-line or to contact the customer services via telephone. I had a query so opted for the latter. I got straight though, which was pleasing and surprising, that rarely happens with brokers. The issues were resolved quickly and efficiently, with the support and help of a competent and professional operative. Add in the fact that their rates are both competitive and reasonable, i would not hesitate to award top marks."

"Bought policy online. Quick and easy"

"We have used i4me for the past few years and have found them very good and efficient."

"Clear information and easy to use."

"Very easy to deal with"

"The renewal quote I received seemed exceptionally high. After contacting i4me( in particular Matt) the policy costs were reviewed and came back the next day with a more realistic price. All operators that dealt with my query were courteous, knowledgeable and very helpful. "

"This is the 3rd consecutive year I've used i4me and found them very professional, whilst also staying competitive. "

"Very easy to sort my insurance out. 2 phone calls small changes to my policy all done thanks again. 2 years now. Keep up the good work 👌"

"Very good service over the phone "

"Excellent prompt service"

"As a new customer they were curious and efficient."

"helpful and clear advice, prompt service"

"i4me were very easy to deal with and (unlike other providers) found holiday home insurance that satisfied my individual requirements."

"Very helpful company. Worked with me to get the best options and cover whilst being polite and friendly. Overall as good an insurance experience as getting insurance can be."

"Good evening, I found the whole process very easy. I'm very busy working from home and found it difficult to keep my telephone appointment as I'm on the phone for most of the day. But the telephone sales people were so understanding and not pushy at all. I found the online application form process really simple and the next day I had a follow up call from the sales team. Just what I needed to confirm my quote. I was that impressed I didn't even bother to go for a comparison quote. Thank you."

"i was dissappointed that having told you i was going to sell my cottage in January I was not allowed to pay monthly. Instead had to pay whole amount then cancel AND then have to pay £45 cancellation charge . Not good customer care. i certainly will not be insureing my other properties with you. Andrew Counsell"

"they were good about us renewing one policy and not another. Efficient comms. Very polite. "

"Prompt and efficient renewal process. "

"Renewal was higher than previous years but when I sent them much cheaper alternative quote they took the time explain gaps in cover - they know their stuff. Very responsive and easy to deal with"

"The service was very prompt and the people responsive when I had questions. They managed to meet my requirements so am happy overall. "

"A clean quick, competitive quote, executed with efficiency and speed."

"Contacted us with a very competitive quote clearly laid out and explained. A very easy and quick phonecall to arrange cover. Thank you"

"i4me are excellent brokers. They’re so easy to deal with everything is explained to you in a straight forward manor . Have used them several times and wouldnt go anywhere else."

"Lovely people."

"Very professional and helpful customer service. "

"They are a very good insurance and I will tell my friends and family about them."

"My first experience of i4me. Very helpful and friendly service + very happy with the annual savings achieved in insuring our holiday cottage - whilst still using a premium insurer. Very happy to recommend. IH"

"Fabulous service and really friendly team who go that one step further."

"Really efficient and easy to set up. Definitely recommend "

"Best price offered for renewal!!!!"