Reviews

"Competitive prices for the full cover I require. Renewal price did not rise inexplicably like many insurers do after the first year discount. Easy online renewal process and documents issued."

"Very easy process all round. Very compatible quote"

"Recently renewed my home insurance policy following a telephone conversation, they were very helpful and immediately got back to me with a revised quote having discussed some changed circumstances "

"A good insurance with low excess and reaonable comparative premium. These brokers actually answwer questions on the telephone ! Great."

"Straight forward process fir renewing my policy with i4me ... price remained competitive and the reason I stayed with this company."

"Excellent and efficient service. Highly competitive quote. Easy access vie phone and e-mail."

"I went with this company not due to their service, which I felt was poor to average, but because they were offering me an AVIVA policy which is a big name so gave me some comfort. James was excellent and very helpful initially, but on phoning back and asking to speak to him I was unable to do so. This meant constantly having to start at the beginning with a new advisor. I had spoken to my current insurer to ask if I was covered for loss of income due to COVID 19. iAme immediately put the previously quoted price up by around 60 pounds although I said that I was unsure if I could claim or not. I asked if I could come back to them and confirm whether I could make a claim or not but they said they could not be backwards and forwards with quotes! So if I did call to take their insurance, it would most likely be the higher price. I was not able to make a claim, so I called them back, explained and asked what they could offer me. Guess what, they were back to the original price quoted, so I took the insurance, ONLY because it was AVIVA. I found all this a bit off putting and if I had not persevered, they would have lost me. They could improve their service, by allowing people to speak to someone they have already spoken to when requested and not force another person on them and they could be more flexible with issues such as mine. It does not take much to recalculate the quote and my previous agent said all they had to do was phone them for confirmation the claim was not going ahead and that should be sufficient. Lack of effort nearly lost you a customer!"

"Clear to understand and straight forward holiday let insurance, easy to renew and not too much of an increase in premium. Good that the information came by e:mail and hard copy."

"Chose i4me on comparethemarket.com. Satisfied after 3 years."

"After 5 years with our current insurer for our holiday rental cottage I was staggered at this year's price. An internet cheque led me to i4me and saved over £100."

"Excellent clear questions and policy information staff particularly Liz v helpful "

"Fast and efficient service. Fair price. Very personable staff."

"I have been very busy and meant to renew my policy but completely forgot,fortunately a representative called ne eith a reminder do I renewed there and then,the staff are helpful and efficient"

"very helpful and professional"

"Excellent service and saved over £400 on my insurance cost. Highly recommended "

"Mmm. We tried to make a claim for loss of income on our holiday let insurance for loss of access because of Covid19. However Insurance wouldn't pay as we'd got the £10,000 small business payment from the government. To be honest I don't agree with this. Feel short changed and they got out of paying in my opinion. Like they do, if they can get out of paying they will."

"Great service with advice and everything explained clearly. And a very competitive price"

"I came across i4me just by chance and I am delighted that I did, The 2 staff that I spoke to by telephone were very helpful and professional. I hope that it is the first of many policies for which I invite them to quote"

"Very good service. Very satisfied."

"Delighted with the service from i4me. You are clearly at the top of your game in terms of pro-active marketing. Having failed to secure our insurance business last year I was impressed with this year's follow up letter and then your subsequent email. In today's world we are all plagued with 100's of pointless emails so it was good to receive a personalised and relevant letter with your discounted quotation. Impressed too with my inbound call handling by Liz, she was delightful on the phone. Rest assured we will be recommending i4me. Thank you "

"The level of customer service is exceptional. The staff are knowledgeable and extremely helpful. Whilst the renewal quote was competitive the customer service was the deciding factor for me. "

"Incredibly easy online process with immediate follow up Call and extraordinarily good pricing "

"Firstly I was impressed as someone almost immediately answered the phone! Instead of having to hold for up to 45 minutes. Your sales person was polite and attentive and the purchase of your insurance was quickly resolved. Full marks!"

"A very fast and efficient service with an insurance product that meets our needs perfectly."

"Fantastic service by Lee, second home insurance all a new experience for me and he helped me very professionally and efficiently through the quote to the purchase, thanks"

"I have renewed my holiday home Policy with i4me as I was very happy with the policy and the fact that I was personally contacted to see if I wanted to renew or had any questions before hand was very helpful. So I could actually talk to a live person on the phone which has been very difficult in a number of other cases. Makes such a difference."

"Very easy to apply online. Due to an error in one of the answers to a question, I had to telephone and received excellent help and service to rectify the problem and the best quote for the insurance I needed. Well done"

"i4me Insurance Brokers wrote on 5.7. with a renewal quote, together with renewal documentation, giving me plenty of time to seek quotes elsewhere. i4me offered the most comprehensive cover at the best price and it was easy to confirm and pay by card either online or phone (they even called me to remind me it was due to expire). I’ve been with them 3 years and very happy with their efficient service."

"This is the second year I have been with i4me. I was new to a holiday letting, when I took out the policy. The representative was helpful and knowledgeable and provided an insight, into the cover I needed. Which I did not experience with other insurance companies. "

"Quick response and competitive price. We wanted insurance for our new holiday rental property and the quotation was provided quickly to our satisfaction. All documentation was sent through promptly. "

"Have never had to make a claim but their administration is good. Prompt to reply and appear knowledgeable."

"Quick and easy service with excellent customer service from advisor at renewal via email and telephone"

"It's not easy finding a holiday home insurer that provides good cover at s reasonable price. I4me does exactly that and their team are always pleasant, knowledgeable and helpful. Thank you i4me"

"The persons I spoke to about the insurance were very polite and professional about their busness, very easy to deal with."

"Very good. Very helpful. "

"Excellent, efficient service."

"The lady is set the insurance up with was very helpful & informative. Pleasure to deal with & very competitive. "

"Good service 👍 "

"Everything was very efficient and question were quickly answered. The site was easy to use. I was very satisfied "

"Efficient and professional service and a great value for money insurance product which perfectly suited my needs. I would highly recommend - We will be using again and again. THANKS"

"Found company on google search, had a more complicated house insurance renewal so called the advisor could not have been more helpful and explained the different options very well, and I saved money, so a win win"

"Very efficient polite service, clear explanation of all the facts on the telephone "

"Quick and efficient service"

"Very polite, explained the policy well and also saved me money by including my brother as a U.K. based point of contact. 10/10 👍"

"We have worked with i4me for several years dealing with placing our Holiday home contents insurance. They have proven to be very professional and responsive to any questions we have had. They provide clear concise documentation easy to follow and understand. A very good company"

"Excellent service and very patient with my questions."

"Premium only went up by just over £30 so carried on with them"

"excellent on line service good value quick and responded wel to me mixing up a payment put it right immediatly would recommend "

"Excellent service from all i4me staff I dealt with. Very helpful and informative."

"Friendly , helpful service with details of cover fully explained and good price."