Reviews

"Very helpful people who were proactive in their approach that managed to save me nearly £150 on my Insurance costs. The staff were very polite and did what they said they would. Called back in good time and responded to my questions very quickly. Most impressed. "

"Personable, friendly and professional service. I dealt with the same person (James) every time and he politely and usefully helped me through my questions. Very happy with this service."

"Easy to deal with had all the answers and highly efficient."

"We have not had to claim on this policy so far, and hope we do not have to. This policy is for our coastal holiday home and offers a comprehensive policy for a reasonable price without many of the exclusions the original insurance we took out on this property imposed It was easy to set up originally, and we were reminded in good time that renewal was due, we were offered 4 easy ways to pay, and within hours we had confirmation we were insured for a further year. If we ever have to claim, we hope that process is as simple. Well done so far i4me Insurance Brokers. "

"Excellent company providing exemplary service. Their product is perfectly designed for holiday homers, without the restrictions offered by other firms - e.g. weekly inspections etc. "

"Good telephone customer service. Telephone answered immediately - impressive !"

"I’m fairly happy with this policy. I questioned the 30% increase over two years, but, after shopping around I decided to renew."

"The documentation was quickly made available, is very clear and succinct and the premium very reasonable, so up to now I am impressed Thanks. "

"Very helpful and kind "

"Very good and efficient. They came through when I was having problems trying to find holiday home insurance. Would recommend to anyone"

"Took my insurance out on line very quick and the form easy to complete. Price was excellent and I was able to include contents cover with my building and still get my quote lower than my previous insurer "

"Very easy to use quick response. I would recommend. "

"This is the first time I have dealt with this broker and found them attentive in dealing with my enquiry. The quote was competitive and the gentleman acted in a very professional manner. I will certainly return to them when my other insurance polices come up for renewal "

"Found the person who handled my enquiry very helpful and friendly. Would certainly recommend i4me to others."

"Re-insured again as I have found the service good. I like to have the personal contact in this age of electronic communication. person to person."

"A fair household insurance quote and efficient service when I decided to accept it. I have no experience of making a claim so cannot comment on how good that would be."

"Only managed a £15 reduction when asked for another quote."

"i4me are always very easy to deal with - you get to talk to a real person in real time and problems are resolved quickly and with clarity. I would thoroughly recommend their services."

"My current insurer of Holiday Home insurance increased its costs by about 20% so I thought it was time that I looked around. In particular I wanted to be covered when the property is empty for more than 7 days. I4me provide the policy that most met my needs and they were very helpful and pleasant to deal with on the phone. I haven't had to make a claim and hope not to but so far, so good!"

"Very helpful.Premium was reduced slightly."

"I am insuring a holiday home for the second year running because the people I've dealt with have been helpful, informative and answer the 'phone promptly, and reply to emails swiftly. "

"Easily understandable on line and very helpful advice by telephone. "

"Very helpful advisor explained everything in layman’s terms and made sure I had everything covered. Cheapest out of the 3 quotes I had too. "

"Ok. I dont normally write about any company unless they have offered extremely good service or they've taken the proverbial Mick. But here we go. Partly because of my own fault- Im working away from home due to the Covid situation- my renewal for a vital insurance didnt reach me and a reminder was send by email by the former insurers- 10 minutes before close of their business on renewal day. The online platform for payment refused to work and I would have been uninsured from midnight that day. I was left with no choice other than to look elsewhere. i4me provided a quick competitive quote online, they were open until later in the day. I phoned and an extremely polite and helpful gentleman discussed my requirements, took card payment there and then and reassured me that all would be covered. The premium was within a couple of pounds of the previous company's quote. No foreign call centres- just a small dedicated office of knowledgeable people. Great service, thank you!!!!"

"Excellent customer service. Polite and friendly service delivered in a professional manner. "

"I4me are very good to deal with. I would definitely recommend them. They make you feel that it’s personal and that they actually care about you. Highly recommend "

"I was recommended i4me by a friend and asked for a quote and was immediately contacted by customer services and the whole process was smoothly handled and completed in a few moments, and I had insured my holiday let. A lot of insurance companies don't do holiday let cover. Really useful. "

"Very happy to renew our buildings insurance again with this company - great service and reminders for renewal of policies!"

"Easy renewal process although the price had increase quite a bit."

"Easy transaction good price and good customer service "

"The person on the phone was friendly and clear. He explained how to pay online which worked well. "

"Excellent customer service. Competitive quote and easy to amend and renew policy."

"I’ve renewed as obtaining the initial policy was quick and easy ........ as has been the renewal"

"The process of insuring my holiday home for letting was very straightforward. I searched around quite a bit and i4me was not only competitive on price but also one of the very few where the process could be done completely online which was a bonus as I am hard of hearing. Thank you!"

"The service was very quick and efficient, we received our new premium 1 month before the renewal date, it had gone up by £60 which was very disappointing but we had no option but to go with it. We have had our holiday let now for 4 years and never made a claim the least we would have expected was that the payment would remain the same."

"The renewal process was easy and straightforward"

"Helpful service "

"Convenient and efficient."

"Excellent service, quick and easy to deal with"

"Excellent service, very helpful staff, thank you"

"very helpful staff, competitive prices, easy online system to get new quotes and I will be using them again in the future."

"Very helpful and friendly member of staff on the telephone. Prepared to discuss a response to an alternative quote."

"Responsive and helpful...but I was a little disappointed that my premium had risen by 25% without adequate explanation...so still on probation "

"They are fast, efficient, cheaper than my previous insurer, they answer emails and everything is so much easier and more straightforward (and cheaper!). Thank you for all your help."

"I was extremely pleased with the efficiency and helpful manner with which the renewal was effected and good terms!"

"Easy to contact. Thorough follow up of quote. Answered all questions and concerns so was confident it is the right policy. "

"I had a bit of a specialist 2nd home insurance to arrange last year. The direct line type brokers are not interested but i4me were excellent in sourcing affordable yet extensive cover. That was last year, but the emailing of renewal documemts and a discrete phone call to “see if they had arrived” delighted me. I hate pushy sales people and I also hate auto renewal. Neither applied here. Well done! I’m renewing!"

"The customer service ws very good"

"It has been an absolute pleasure to set up my holiday home insurance with Julie. Just so friendly, easy, efficient and a good price. (At my previous attempt at doing this with another company I was told it was the wrong office five times(!) each time given another phone number to ring.) I would highly recommend your company. I am so pleased that I have this sorted out in one lovely phone call - and I see that the documents have come through already. "

"Good customer service but prices increased significantly this year for no extra protection. "