Find out what our customers are saying
Our reviews are independently collected and verified by reviews.io. Read what our customers have to say about their experiences with i4me.
Susan K
Mr Antony H
"This is the 3rd consecutive year I've used i4me and found them very professional, whilst also staying competitive. "
Mr Keith D
"Very easy to sort my insurance out. 2 phone calls small changes to my policy all done thanks again. 2 years now. Keep up the good work 👌"
Robert W
"Very good service over the phone "
Anonymous
"Excellent prompt service"
Brian L
"As a new customer they were curious and efficient."
Anonymous
"helpful and clear advice, prompt service"
Mr Paul F
"i4me were very easy to deal with and (unlike other providers) found holiday home insurance that satisfied my individual requirements."
Fraser M
"Very helpful company. Worked with me to get the best options and cover whilst being polite and friendly. Overall as good an insurance experience as getting insurance can be."
Mabel R
"Good evening, I found the whole process very easy. I'm very busy working from home and found it difficult to keep my telephone appointment as I'm on the phone for most of the day. But the telephone sales people were so understanding and not pushy at all. I found the online application form process really simple and the next day I had a follow up call from the sales team. Just what I needed to confirm my quote. I was that impressed I didn't even bother to go for a comparison quote. Thank you."
Mr Andrew C
"i was dissappointed that having told you i was going to sell my cottage in January I was not allowed to pay monthly. Instead had to pay whole amount then cancel AND then have to pay £45 cancellation charge . Not good customer care. i certainly will not be insureing my other properties with you. Andrew Counsell"
Mrs Jaya C
"they were good about us renewing one policy and not another. Efficient comms. Very polite. "
Mrs Morag M
"Prompt and efficient renewal process. "
Mr Steven C
"Renewal was higher than previous years but when I sent them much cheaper alternative quote they took the time explain gaps in cover - they know their stuff. Very responsive and easy to deal with"
Mr Paul S
"The service was very prompt and the people responsive when I had questions. They managed to meet my requirements so am happy overall. "
Mr John S
"A clean quick, competitive quote, executed with efficiency and speed."
Michael
"Contacted us with a very competitive quote clearly laid out and explained. A very easy and quick phonecall to arrange cover. Thank you"
Mrs Emily C
"i4me are excellent brokers. They’re so easy to deal with everything is explained to you in a straight forward manor . Have used them several times and wouldnt go anywhere else."
Anonymous
"Lovely people."
Mrs Louisa M
"Very professional and helpful customer service. "
Mr Mushtaq H
"They are a very good insurance and I will tell my friends and family about them."
Anonymous
"My first experience of i4me. Very helpful and friendly service + very happy with the annual savings achieved in insuring our holiday cottage - whilst still using a premium insurer. Very happy to recommend. IH"
Mrs Amanda F
"Fabulous service and really friendly team who go that one step further."
Steve
"Really efficient and easy to set up. Definitely recommend "
Mr Robert H
"Best price offered for renewal!!!!"
Mark C
"The i4me staff I spoke to were helpful and efficient and set my policy up without any fuss. I would definitely recommend them."
Mr Liaqat S
"helpful and polite"
Tim S
"Changed from Holiday Home Insurance to Landlord Insurance almost seamlessly. No cancellation fee charged and very efficiently dealt with."
Karen
"Very easy and painless process to get a quote. Clear and concise questions. Easy to understand quote and documents. In addition a cheaper quote than my renewal price."
Anonymous
"Articulate and clear if you need to phone them. Handled the Covid issues professionally."
Anonymous
"Easy to contact, always willing to look for the best deal for us. That's why we stay with them."
Joanne
"I have used i4me insurance brokers for many years now. They always give the best prices for landlord policies. The staff are easy to talk to and very professional. "
Ralph K
"Did an online quote which went smoothly. Got a call following it a while after which was really helpful as I had a few queries. Was really helpful and not a call to put pressure on to buy the policy which I found refreshing. "
Pat B
"So far I have been very impressed with the service I have received from i4me. Everyone has been extremely helpful, the price is reasonable and the cover good. Hope I never have to put their services to the test, but at this stage have every confidence..thankyou"
Robin A
"i found i4me on search engine bespoke insurance catering for personal needs website very user friendly fast and clear "
Mrs Trudy R
"Easy process from start to finish. When you call them they answer the phone without being put on hold for 20 mins listening to terrible music. You speak to a real person who knows how to deal with your enquiry and does so efficiently and quickly. Just what we all need when we are busy. Thank you i4me."
Mr Neil R
"The renewal note cam through in good time, and they called me just before the due date to remind me "
Mrs Gill I
"Very helpful "
Anonymous
"The brokers I spoke with on the phone were clear, courteous and as helpful as they could be. I cannot fault them. (However the steep increase in the premium and one of the excess payments is a big cause for concern, but of course beyond their control. The company senior management might look at ways to address such a heavy increase in the premium.)"
Anonymous
"Very helpful and always available to answer questions etc. "
Miss Julie S
"Flexible, bespoke insurance for holiday lets and easily contactable by phone which is rare these days!! No queues and nice, helpful staff. "
The M
"Deal efficiently with our needs."
Mr Chris B
"We made a claim earlier in the year and were pleasantly surprised at how quick and professional the claim was handled especially as there were large disruptions to business operations due to lock-down restrictions."
Gordon
"Excellent service and a very good price thank you very much."
Anonymous
"Didn't waste time and gave the the information I needed to renew my policy. The representative was helpful and knowledgeable and didn't ask lots of stupid questions like most insurance companies seem to."
Andrea M
"excellent experience with i4me ."
David R
"Completely on the ball and provided clarity about what was and wasn't insured. Competitive pricing too. "
Anonymous
"A really good helpful team that got me the insurance I was struggling to get elsewhere."
Steven
"It was refreshing to be able to set up an insurance policy over the phone without any fuss and not to have a long wait for someone to answer. "
Mrs Sue G
"Helpful and professional"
"The renewal quote I received seemed exceptionally high. After contacting i4me( in particular Matt) the policy costs were reviewed and came back the next day with a more realistic price. All operators that dealt with my query were courteous, knowledgeable and very helpful. "