Find out what our customers are saying
Our reviews are independently collected and verified by reviews.io. Read what our customers have to say about their experiences with i4me.
Katharine K
Kerry D
"Thank you for 5 star service, you are a life saver, my holiday let insurance is half what every one else is quoting, and great customer service aswell, i will be bringing more of my property to be insured with you. "
Jason H
"Easy and competitive price."
Dr Caroline N
"Good policy Great service "
John H
"Excellent service. I was on the web checking out a quote for my holiday home and Lee from i4me phoned to see if he could assist. He did and withing minutes the insurance cover was completed. I can highly recommend this company."
Mrs Jennifer S
"Sensibly priced holiday home insurance"
Wendy R
"Answered specific questions very clearly. Got back to us when they said they would. Explained stipulations clearly."
Anonymous
"Really good customer service and a great price too with all the cover needed for our holiday home."
Derek
"Friendly staff member,efficient,a pleasure to deal with."
Anonymous
"Very good service, polite and timely reminder of renewal. Fortunately, I haven't needed to make a claim, so cannot comment further. "
Trustees O
"Very good service and thorough explanation of increase and good value enhanced cover. I do not usually renew with the same company but did so this year."
Mrs Christine R
"Very polite and helpful staff"
Joey R
"First of all it is great to have someone answer the phone when you dial the number and not have to go through various options by pressing buttons! That does not happen very often these days so that is a real plus for me! Besides all staff members I have spoken with are courteous and helpful. I would have no hesitation in highly recommend i4me Insurance Brokers to friends and family."
Stephen C
"Very helpful staff & quick, efficient service. Couldn’t find a better premium on the market, so all in all, I’m a very happy customer."
Robert
"I cannot fault the service. Why? Simply because I spent the thick end of two to three hours over several phone calls going over all the detail in the policy schedule with James Olley. It was my first time purchasing a Holiday-to-Let policy and I was comparing the offerings from several different brokers. James was endlessly patient, extremely professional and went to great lengths to get all the required information and to make sure that I understood it! This included liaising with the underwriter on a specific issue. At the end of the process, I believe that I have a product that gives me what I need and at a very competitive price. In addition, it didn't matter who picked up the phone; I felt that everyone wanted to help and to be supportive. So, as I say, I cannot fault the service."
Miss Samantha B
"They gave me the best quote they could get and the process was quick and easy and re-newall was even easier. "
Mrs Donna S
"Very friendly & helpful staff always waiting at the end of the phone! Brilliant insurance brokers for our holiday cottage."
Mrs Judith W
"After insuring my holiday cottage with iAme for several years, I shopped around before renewing thinking that I would find a better deal. iAme couldn't be beaten, so I've happily renewed and that process couldn't have been simpler. iAme were also great at gently reminding me that my insurance had expired. Thank you iAme, it was a breeze."
Anonymous
"Professional, helpful and overall a smooth process to find the insurance I needed."
Anonymous
"I4me are great to deal with. They understand the nature of the property, arrange relevant insurance and follow up on renewals."
Anonymous
"i4me are always very helpful with queries, easy to deal with."
Micaela S
"So far so good. Very helpful with my quote which was very competitive. "
Ms Beata O
"Fantastic service. I have used them for the last 4 years. Always very helpful and eager to help and obtain the best possible quote."
Anonymous
"Helpful, polite and efficient"
Alasdair
"Very good and efficient service. Got in contact shortly after I went online and were able to answer any questions. "
Geoffrey K
"offer was good and the telephone contacts quick, helpful and pleasant."
Mr Gary L
"Easy to access products and services at very competitive prices"
Anonymous
"Very easy to contact. They contact you well in advance to renew your insurance. There policy if you can find it cheaper they will match the price is good, means you have to do the ground work."
Mr John S
"Always there to help. We have used i4me over the past few years and found the staff helpful and courteous. "
Anonymous
"Very easy to arrange buildings & contents cover for my holiday home, saving £200 against the quote from my previous insurers I had been with for over 10 years."
Timothy
"Web site easy to use and quotes arrived very promptly. Follow up conversations were very helpful and all delivered as promised. So far very good."
Anonymous
"Ok, always someone on the end of the telephone. Quick to sort and resolve simple things or quotes. Email good aswell."
Mr Jonathan B
"As a long standing customer I should get the BEST deals available from your insurers/underwriters. They should not be saved purely for new customers or wheeled out when, like I did, I had to go to another broker for a similar quote in order to force you to match it - from the same insurance company! They can clearly provide this cover profitably at the lower price so to charge me 17/18% more is obviously profiteering on the back of client ignorance or laziness."
Michael
"I spoke to several representatives and they were all very helpful. "
Ms Christine B
"Always easy to get through to someone to speak to, even at the moment. Staff helpful and efficient. Would recommend."
Anonymous
"A 21% increase at renewal. Refused to reduce but said to go back to them if we got a lower quote, which we did. They were then suddenly able to offer an alternative which was slightly lower than the previous year. Given that we did all their work for them that was karma. They call themselves brokers but they don't offer advice or recommendations, so they're not really brokers. It's just bean counting. As long as you realise that it's fine."
Mr Kenneth K
"Sometimes I assume all insurers just automatically renew policies. How delighted I was when a real person rang me to check I'd had renewal quote and asked if I wanted to renew? Delighted. Renewal effected in a moment and no anxiety about lapsed policy."
Mrs Janet M
"Renewed insurance. Quick service. "
Anonymous
"Easy quote online, met our needs and a better premium. Follow up call after quote and policy purchased. Much simpler to other online portals and with a reputable underwriter."
David
"Insurance at a good price and an efficient service"
Robert L
"This was a perfect experience from start to finish. The i4me insurance agents were so helpful, courteous and kind throughout the process and managed to find a great deal for what I thought was a complicated situation. Thank you!"
Sally R
"The product is exactly what I wanted and I felt that I was receiving personalised attention. Questions I emailed were always answered promptly and I never felt pressurised by sales talk. Excellent professional service. Thank you Team!"
Wendy
"Great service. Our broker persevered to find the right insurance for our holiday home that is having renovation work done. Very happy with the service. "
Mrs Susanne H
"Excellent service, easy renewal. "
Martine M
"Great service, really pleased with our quote, glad we are in safe hands Thank you"
Keith
"Very efficient and knowledgable on 2nd home insurance"
Debra K
"There is something that really irritates me when using the internet to find insurance cover, is the amount of calls received after subsequently hitting the send button simply asking for a quote! But this didn't happen with the representative from i4me - one phone call, questions answered in a friendly knowledgeable way. I didn't get a follow up call to chase me into buying the policy, and the end result is I felt happy to proceed. The process to buy on-line is simple and quick. Great service. Thank you."
Anonymous
"Easy to deal with and usually the cheapest deal!"
Carole H
"Prompt service and quote was fair. Rather irritated by follow up calls once I’d got the initial quotation as we hadn’t exchanged. Otherwise no problem."
Anonymous
"Excellent service"
"I’ve never claimed so I don’t know what that process would be like with them but in terms of being easy to deal with and affordable I think they were spot on. Originally they gave me great holiday home insurance that is really hard to find and was so much cheaper than what I had originally from another compare. And now providing me with landlord insurance. They chased me by letter, email and phone which I really appreciated so I didn’t miss it at a time I’m very busy. And there was no queue when calling up to speak to them. Very polite and friendly and could answer all my questions. "