Find out what our customers are saying
Our reviews are independently collected and verified by reviews.io. Read what our customers have to say about their experiences with i4me.
Geoffrey K
Mr Gary L
"Easy to access products and services at very competitive prices"
Anonymous
"Very easy to contact. They contact you well in advance to renew your insurance. There policy if you can find it cheaper they will match the price is good, means you have to do the ground work."
Mr John S
"Always there to help. We have used i4me over the past few years and found the staff helpful and courteous. "
Anonymous
"Very easy to arrange buildings & contents cover for my holiday home, saving £200 against the quote from my previous insurers I had been with for over 10 years."
Timothy
"Web site easy to use and quotes arrived very promptly. Follow up conversations were very helpful and all delivered as promised. So far very good."
Anonymous
"Ok, always someone on the end of the telephone. Quick to sort and resolve simple things or quotes. Email good aswell."
Mr Jonathan B
"As a long standing customer I should get the BEST deals available from your insurers/underwriters. They should not be saved purely for new customers or wheeled out when, like I did, I had to go to another broker for a similar quote in order to force you to match it - from the same insurance company! They can clearly provide this cover profitably at the lower price so to charge me 17/18% more is obviously profiteering on the back of client ignorance or laziness."
Michael
"I spoke to several representatives and they were all very helpful. "
Ms Christine B
"Always easy to get through to someone to speak to, even at the moment. Staff helpful and efficient. Would recommend."
Anonymous
"A 21% increase at renewal. Refused to reduce but said to go back to them if we got a lower quote, which we did. They were then suddenly able to offer an alternative which was slightly lower than the previous year. Given that we did all their work for them that was karma. They call themselves brokers but they don't offer advice or recommendations, so they're not really brokers. It's just bean counting. As long as you realise that it's fine."
Mr Kenneth K
"Sometimes I assume all insurers just automatically renew policies. How delighted I was when a real person rang me to check I'd had renewal quote and asked if I wanted to renew? Delighted. Renewal effected in a moment and no anxiety about lapsed policy."
Mrs Janet M
"Renewed insurance. Quick service. "
Anonymous
"Easy quote online, met our needs and a better premium. Follow up call after quote and policy purchased. Much simpler to other online portals and with a reputable underwriter."
David
"Insurance at a good price and an efficient service"
Robert L
"This was a perfect experience from start to finish. The i4me insurance agents were so helpful, courteous and kind throughout the process and managed to find a great deal for what I thought was a complicated situation. Thank you!"
Sally R
"The product is exactly what I wanted and I felt that I was receiving personalised attention. Questions I emailed were always answered promptly and I never felt pressurised by sales talk. Excellent professional service. Thank you Team!"
Wendy
"Great service. Our broker persevered to find the right insurance for our holiday home that is having renovation work done. Very happy with the service. "
Mrs Susanne H
"Excellent service, easy renewal. "
Martine M
"Great service, really pleased with our quote, glad we are in safe hands Thank you"
Keith
"Very efficient and knowledgable on 2nd home insurance"
Debra K
"There is something that really irritates me when using the internet to find insurance cover, is the amount of calls received after subsequently hitting the send button simply asking for a quote! But this didn't happen with the representative from i4me - one phone call, questions answered in a friendly knowledgeable way. I didn't get a follow up call to chase me into buying the policy, and the end result is I felt happy to proceed. The process to buy on-line is simple and quick. Great service. Thank you."
Anonymous
"Easy to deal with and usually the cheapest deal!"
Carole H
"Prompt service and quote was fair. Rather irritated by follow up calls once I’d got the initial quotation as we hadn’t exchanged. Otherwise no problem."
Anonymous
"Excellent service"
Mr Stephen R
"Excellent service, pleasant and helpful staff."
Mr Glenn S
"When I first received my renewal quote I was shocked at the increase in premium which I can only put down to the fact that I was at the time in the process of making a small claim for a water main leakage. Even after the claim amount had been established and was well below the sum put aside for the claim by the insurers there was still no shift on the premium, which was disheartening. With regard to the water leakage claim, when I first telephoned the insurers and told them of the problem I was informed that if I wanted one of their representative tradesmen to attend to the matter they would be at least five working days before they could arrange a repair. With a family in the holiday let at the time this was not acceptable. Saying all that, the claims procedure was relatively straight forward, possibly down to the fact that the leakage repair was arranged privately and the next day by myself at low cost and minimal disruption to lettings. Telephone staff were helpful even if they were telling me things that they knew I didn't want to hear. As for the premium it was competitive even with the increase. "
Charles C
"After reviewing a number of quotes on the internet "i4me" were easy to choose because of price, convenience, and a short phone call from an agent to see if I was happy with the quote. Considering I only applied yesterday evening I've received a welcoming email and all the documents this morning Fantastic"
Malcolm
"We were recommended to try i4me insurance brokers and were not disappointed. The staff were knowledgeable about both their products and our property type. They had clearly read my details from my online enquiry, so our discussion was focused and informed. In reality the difference in quoted premiums wasn’t significant, but dealing with a client focussed staff member tipped the balance. Many Thanks i4me."
Mrs Andrea R
"No worse than the rest."
Mr Anthony S
"Prompt and courteous service"
Sally
"Efficient polite and straight forward. Would highly recommend."
Mr Robert W
"Very helpful and find the best deal"
Anonymous
"Really helpful on the phone knew the answers to my questions immediately. Very reassuring I had no hesitation to renew my policy with i4me"
Miss Ann C
"The service was good but the increase in premiums over the last year was considerable."
Anonymous
"Very efficient renewal service. I needed to change my name as well and this was also dealt with promptly. "
Mr Charles A
"Overall a good policy and service but like many insurers claims are handled by another company causing incorrect information on our renewal. Pointed out and price reduced but still an increase on last year."
Anonymous
"Easy to contact. No long waits on the phone. Friendly, helpful staff who provided all the information I asked for. Very competitive pricing for policy."
Roland B
"Excellent service from i4me insurance. Lee called me when I'd done an internet quote and managed to reduce the original online amount quoted, so I'm very happy with the result and proceeded to purchase the policy. My thanks to all at i4me!"
Ian
"Information was very easy to enter on the site and the whole process was quick. A follow up phone call was received to ensure everything was okay. The policy documents were received in a timely manner and are easy to understand."
Mr Angus R
"Trustworthy broker who consistently offers best deal."
Brian G
"First class service so far."
Anonymous
"Knowledgable holiday home insurance information. Every member of staff polite and capable and I saved some money!"
Anonymous
"A quick and efficient service got my property on cover within about half an hour!"
Caroline W
"Very quick response and easy to use. "
Anonymous
"Helpful staff always ready to answer all my questions. And despite looking I wasn't able to find better deal myself for my holiday let insurance."
Mr Richard A
"Efficient and only broker that could help with our holiday cottage insurance "
Pineway E
"I m delighted with the service and was happy to renew this policy "
Ms Margaret T
"Excellent, very happy with the service, and am pleased to be continuing my holiday home insurance with them for a further year."
Anonymous
"I have been very pleased with i4me. I had a query recently after receiving my annual schedule so I emailed the company. I had a helpful response within the hour."
"offer was good and the telephone contacts quick, helpful and pleasant."