Find out what our customers are saying
Our reviews are independently collected and verified by reviews.io. Read what our customers have to say about their experiences with i4me.
Mr Stephen R
Mr Glenn S
"When I first received my renewal quote I was shocked at the increase in premium which I can only put down to the fact that I was at the time in the process of making a small claim for a water main leakage. Even after the claim amount had been established and was well below the sum put aside for the claim by the insurers there was still no shift on the premium, which was disheartening. With regard to the water leakage claim, when I first telephoned the insurers and told them of the problem I was informed that if I wanted one of their representative tradesmen to attend to the matter they would be at least five working days before they could arrange a repair. With a family in the holiday let at the time this was not acceptable. Saying all that, the claims procedure was relatively straight forward, possibly down to the fact that the leakage repair was arranged privately and the next day by myself at low cost and minimal disruption to lettings. Telephone staff were helpful even if they were telling me things that they knew I didn't want to hear. As for the premium it was competitive even with the increase. "
Charles C
"After reviewing a number of quotes on the internet "i4me" were easy to choose because of price, convenience, and a short phone call from an agent to see if I was happy with the quote. Considering I only applied yesterday evening I've received a welcoming email and all the documents this morning Fantastic"
Malcolm
"We were recommended to try i4me insurance brokers and were not disappointed. The staff were knowledgeable about both their products and our property type. They had clearly read my details from my online enquiry, so our discussion was focused and informed. In reality the difference in quoted premiums wasn’t significant, but dealing with a client focussed staff member tipped the balance. Many Thanks i4me."
Mrs Andrea R
"No worse than the rest."
Mr Anthony S
"Prompt and courteous service"
Sally
"Efficient polite and straight forward. Would highly recommend."
Mr Robert W
"Very helpful and find the best deal"
Anonymous
"Really helpful on the phone knew the answers to my questions immediately. Very reassuring I had no hesitation to renew my policy with i4me"
Miss Ann C
"The service was good but the increase in premiums over the last year was considerable."
Anonymous
"Very efficient renewal service. I needed to change my name as well and this was also dealt with promptly. "
Mr Charles A
"Overall a good policy and service but like many insurers claims are handled by another company causing incorrect information on our renewal. Pointed out and price reduced but still an increase on last year."
Anonymous
"Easy to contact. No long waits on the phone. Friendly, helpful staff who provided all the information I asked for. Very competitive pricing for policy."
Roland B
"Excellent service from i4me insurance. Lee called me when I'd done an internet quote and managed to reduce the original online amount quoted, so I'm very happy with the result and proceeded to purchase the policy. My thanks to all at i4me!"
Ian
"Information was very easy to enter on the site and the whole process was quick. A follow up phone call was received to ensure everything was okay. The policy documents were received in a timely manner and are easy to understand."
Mr Angus R
"Trustworthy broker who consistently offers best deal."
Brian G
"First class service so far."
Anonymous
"Knowledgable holiday home insurance information. Every member of staff polite and capable and I saved some money!"
Anonymous
"A quick and efficient service got my property on cover within about half an hour!"
Caroline W
"Very quick response and easy to use. "
Anonymous
"Helpful staff always ready to answer all my questions. And despite looking I wasn't able to find better deal myself for my holiday let insurance."
Mr Richard A
"Efficient and only broker that could help with our holiday cottage insurance "
Pineway E
"I m delighted with the service and was happy to renew this policy "
Ms Margaret T
"Excellent, very happy with the service, and am pleased to be continuing my holiday home insurance with them for a further year."
Anonymous
"I have been very pleased with i4me. I had a query recently after receiving my annual schedule so I emailed the company. I had a helpful response within the hour."
Mrs Margaret M
"Very easy, good price and helpful to contact and complete"
Anonymous
"Good insurance cover, easy website and helpful customer service"
Amanda C
"Great service, got a quote online and they followed up straight away. Easy to use and documents quickly obtained. Would definitely recommend "
Andrew F
"SUPERB SERVICE"
Mrs Jeanette N
"Very good so far but as I have not had to make a claim yet I cannot really judge"
Anonymous
"This was an easy process. A telephone To the Company call to clarify a few queries was answered quickly and a reply given immediately. "
Ray B
"Efficient service, competitive price"
Anonymous
"Friendly, professionable, credible, reliable. "
Lorna
"Very knowledgeable and helpful, quick to respond, felt at ease. Feel if I had any dealings with my policy in the future that I am in safe hands and would be well looked after."
Anonymous
"Provide good service. I would just like to see that returning customers were valued instead of hiking up the premium."
Anonymous
"From first contact to completion, i4me were professional, efficient and knowledgable. Very clear on options available and delivered as promised."
Mrs Dawn R
"It's a no nonsense great value policy. Ive never claimed but I presume the procedure is straight forward "
Deirdre
"Brought insurance for the first time from i4me the young lady I spoke to was incredibly helpful and made the whole process as easy as possible . Great start to the journey "
Mrs Denise D
"Good service easy renewal and competitive price "
Rev M
"The customer service person that I spoke to was very helpful especially as I was paying on behalf of my son and did not know the full address to the flat my son owns. "
Anonymous
"Despite a premium increase, I stayed with i4me as the communication was very good, whilst I could not get hold of competitors!"
Anonymous
"Clear, easy process with assistance readily available if needed. "
Catherine N
"Wonderful easy and a pleasure to arrange as always. The broker was personable. He listened to what I needed and he was very helpful indeed. I would highly recommend i4me. "
Anonymous
"Professionally handled, a quick process over the phone, price given as part of the call, confirmed almost immediately by email. Cheaper than other companies contacted with better terms."
Anonymous
"An excellent service from start to finish which provided sufficient information on which to take out a holiday home insurance policy with i4me. Not only was the quote competitive but the terms were realistic when considering this was for a holiday home where there are necessarily periods of unoccupancy. My previous longstanding provider was not only more expensive but was based on terms of unoccupancy which were less readily achieved particularly over the winter months - so important to consider given the current additional challenges posed by the COVID pandemic. I took the often given advice to "shop around" and pleased that I did!!"
Graham M
"Lee was very helpful and answered all my questions efficiently."
Anonymous
"Staff were very helpful with any enquires"
Rhiannon D
"Non pushy sales process when I failed to complete the entire form. Specialist insurance at a fair price. Seamless purchase process."
Mary D
"I recently renewed my Home Owners insurance policies with i4me for both of my rental properties. i4me were able to renew both policies and remain competitive with their pricing which I was very pleased about. They are thorough and professional and I would highly recommend them."
Mr Douglas L
"Great service, helpful staff, competitive prices would recommend "
"Excellent service, pleasant and helpful staff."